Concierge Jobs in New York
Concierge jobs in New York are concentrated in luxury hotels, high-end residential buildings, and corporate campuses, making it one of the most active markets in the country for this role at every level from entry-level front desk to senior guest services manager. The heaviest hiring is in Manhattan, with additional demand in Brooklyn and the Midtown corridor, where employers like The Plaza Hotel, Marriott International, and Related Companies regularly staff their properties. The most in-demand specialties are hotel concierge, residential building concierge, and corporate concierge services. See the openings below and apply to the ones that match your experience.
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Showing 5 of 130+ Concierge jobs







As a brand
built on going
above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex.
The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting
Centurion
New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.
- Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel.
Passion for servicing customers with proactive solutions.
Excellent communication skills with the ability to delight customers in every interaction.
Strong listening
skills,
allowing
you to understand customers' needs and provide confident recommendations that result in high customer satisfaction.
Professionalism and a positive attitude in all interactions.
Ability to collaborate effectively with colleagues.
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do.
Resourcefulness and proficiency in using the Internet while assisting customers face-to-face.
Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems).
Adaptability to an ever-changing environment and resilience.
Ability to work flexible shifts, including nights, weekends, and holidays.
Ability to perform light to moderate lifting for certain job tasks.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
See All 130+ Concierge Jobs in New York
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Find Concierge JobsConcierge Jobs by City in New York
Where New York roles are concentrated, by current openings.
Concierge Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Automotive
- Manufacturing
- Food & Beverage
What New York Employers Look For
The qualifications that appear most often in concierge jobs across New York.
- Prior customer service or front desk experience in a hotel or residential setting
- Strong knowledge of New York City neighborhoods, attractions, and dining
- Professional written and verbal communication skills in English
- Ability to work flexible shifts including evenings, weekends, and holidays
- Proficiency with property management or concierge software platforms
- High school diploma or equivalent required, associate or bachelor's degree preferred
Concierge Jobs in New York: Frequently Asked Questions
How do you become a concierge in New York?
No state-issued license is required to work as a concierge in New York, so the path focuses on experience and credentials. Most New York employers hire candidates with a background in hospitality, customer service, or building management. Earning a Certified Concierge designation through Les Clefs d'Or or completing a hospitality certificate program through institutions like New York City College of Technology or Cornell's hospitality school can strengthen your application considerably.
Which companies hire concierges in New York?
Companies currently hiring concierges in New York include Life Time, Mount Sinai Health System, and LIVunLtd., per current listings on Migrate Mate as of November 2026. New York's dense concentration of luxury hotels, Class A office towers, and full-service residential buildings means demand stays consistent across both the private hospitality sector and large property management firms.
Which New York cities have the most concierge jobs?
The cities with the most concierge openings in New York are New York, Manhattan, and Brooklyn. Manhattan accounts for the largest share because of its dense stock of luxury hotels, high-rise residential buildings, and corporate headquarters, while outer-borough and suburban locations reflect demand from large residential developments and regional hospitality properties that anchor those communities.
Are there remote concierge jobs in New York?
Yes, but they're rare. Most concierge work is inherently on-site, requiring in-person presence at a front desk, lobby, or property. About 13% of concierge openings tied to New York are remote or hybrid as of November 2026, and those positions tend to be virtual concierge or digital guest services coordinator roles rather than traditional building or hotel posts.
How can I get hired as a concierge in New York with little or no experience?
The most realistic entry point is a front desk agent or lobby attendant role at a mid-scale hotel or residential building, where New York employers like Marriott and large property management companies regularly promote from within. Completing a hospitality certificate at New York City College of Technology or a similar program signals commitment without requiring prior experience. Candidates who earn a basic Certified Concierge credential or demonstrate deep knowledge of Manhattan neighborhoods consistently get called back first.
Where can I find and apply to concierge jobs in New York?
You can find and apply to concierge jobs in New York on Migrate Mate, which lists current openings across New York properties and employers. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 130+ Concierge Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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