Concierge Jobs in Massachusetts
Concierge jobs in Massachusetts are concentrated in Boston, Cambridge, and Worcester, where luxury hotels, major hospital systems, and upscale residential properties drive consistent demand for skilled concierge professionals. Employers like Marriott, Massachusetts General Hospital, and Four Seasons Hotel Boston regularly hire concierges across hospitality, healthcare, and private residential settings. Demand is strongest for concierges with experience in guest services, patient liaison work, and high-end residential management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 73+ Concierge jobs
To learn more about Related click here: https://vimeo.com/434468879
Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for others? If so, Related Companies’, Luxury team is searching for a unique individual like you to join our team as a Residential Concierge! This vacancy is located at our luxury property, One Back Bay, in Boston.
Work Schedule: On Call
WHAT YOU’LL BE DOING AS A RESIDENTIAL CONCIERGE
- Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth. Your positive energy and exceptional customer service skills will set the tone for a welcoming atmosphere within the community.
- Problem-Solving: Be the go-to person for residents when they need assistance or have requests. From coordinating maintenance and repairs to assisting with reservations and deliveries, your resourcefulness and ability to handle challenges will be invaluable.
- Safety: Monitor security systems, conduct regular patrols, and promptly respond to any emergencies or concerns. Your watchful eye will keep our residents safe and sound, ensuring their peace of mind.
- Relationship Building: Foster a sense of community by creating opportunities for residents to connect and engage with one another.
- Teamwork: Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes
COMPENSATION
- $19 - $21 / hour
- plus annual performance based bonus
WHO WE ARE LOOKING FOR
- You have prior experience in hospitality, property management, customer service or a related field.
- You have a contagious passion for creating happiness and spreading joy.
- You have exceptional communication and interpersonal skills to build rapport with residents and foster a sense of community.
- You are resourceful and have problem-solving abilities to handle any reasonable request or challenge.
- You have the ability to multitask and remain composed in a fast-paced environment.
- Bring it every day: Possess a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance.
- You have a flexible schedule and you are able to work non-traditional hours, including evenings and weekends.
- You know the importance of doing the right thing - always, in all ways, even when no one's watching.
- You champion belonging, empowering people to be their best selves at work and at home.
#RMC
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy
To learn more about Related click here: https://vimeo.com/434468879
Do you possess an insatiable passion for providing exceptional resident services? Do you thrive on creating delightful moments for others? If so, Related Companies’, Luxury team is searching for a unique individual like you to join our team as a Residential Concierge! This vacancy is located at our luxury property, One Back Bay, in Boston.
Work Schedule: On Call
WHAT YOU’LL BE DOING AS A RESIDENTIAL CONCIERGE
- Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth. Your positive energy and exceptional customer service skills will set the tone for a welcoming atmosphere within the community.
- Problem-Solving: Be the go-to person for residents when they need assistance or have requests. From coordinating maintenance and repairs to assisting with reservations and deliveries, your resourcefulness and ability to handle challenges will be invaluable.
- Safety: Monitor security systems, conduct regular patrols, and promptly respond to any emergencies or concerns. Your watchful eye will keep our residents safe and sound, ensuring their peace of mind.
- Relationship Building: Foster a sense of community by creating opportunities for residents to connect and engage with one another.
- Teamwork: Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes
COMPENSATION
- $19 - $21 / hour
- plus annual performance based bonus
WHO WE ARE LOOKING FOR
- You have prior experience in hospitality, property management, customer service or a related field.
- You have a contagious passion for creating happiness and spreading joy.
- You have exceptional communication and interpersonal skills to build rapport with residents and foster a sense of community.
- You are resourceful and have problem-solving abilities to handle any reasonable request or challenge.
- You have the ability to multitask and remain composed in a fast-paced environment.
- Bring it every day: Possess a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance.
- You have a flexible schedule and you are able to work non-traditional hours, including evenings and weekends.
- You know the importance of doing the right thing - always, in all ways, even when no one's watching.
- You champion belonging, empowering people to be their best selves at work and at home.
#RMC
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy
See All 73 Concierge Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Concierge JobsConcierge Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Concierge Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
What Massachusetts Employers Look For
The qualifications that appear most often in concierge jobs across Massachusetts.
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Previous customer service or guest relations experience in hospitality or healthcare settings
- Strong knowledge of Boston and greater Massachusetts attractions, dining, and transportation
- Proficiency with property management software, scheduling tools, and Microsoft Office Suite
- Excellent written and verbal communication skills with a professional, polished demeanor
- Ability to work flexible shifts including evenings, weekends, and holidays as scheduled
Concierge Jobs in Massachusetts: Frequently Asked Questions
How do you become a concierge in Massachusetts?
Massachusetts does not require a state-issued license to work as a concierge, so the path into the role centers on education and experience. Most employers look for a high school diploma at minimum, with preference given to candidates who hold an associate or bachelor's degree in hospitality management, healthcare administration, or a related field. Professional credentials through organizations like Les Clefs d'Or strengthen a resume considerably, and prior experience in front desk, patient services, or residential property roles is the most common stepping stone in the Massachusetts market.
Which companies hire concierges in Massachusetts?
Companies currently hiring concierges in Massachusetts include Life Time, Sunrise Senior Living, and Benchmark Senior Living, per current listings on Migrate Mate as of November 2026. Massachusetts's concentration of luxury hotels, world-class hospital systems, and high-end residential buildings means hiring is active across multiple industries beyond traditional hospitality.
Which Massachusetts cities have the most concierge jobs?
Boston, Newton, and Lincoln have the most concierge openings in Massachusetts. Boston drives the largest share of listings because of its dense concentration of luxury hotels, major academic medical centers, and premium residential developments, while Cambridge and Worcester generate steady demand from their hospital campuses, universities, and growing commercial districts.
Are there remote concierge jobs in Massachusetts?
Yes, but they're rare. Concierge work is largely in-person by nature, since most roles involve greeting guests, coordinating services on site, or supporting patients and residents face to face. About 7% of concierge openings tied to Massachusetts are remote or hybrid as of November 2026, and those tend to be virtual concierge or telephone-based coordination roles rather than traditional on-property positions.
How can I get hired as a concierge in Massachusetts with little or no experience?
The most realistic entry path is through a front desk agent, guest services associate, or patient services representative role at a Massachusetts hotel or hospital. Large hospital systems like Mass General Brigham and Beth Israel Deaconess Medical Center hire patient services coordinators who frequently move into concierge roles after gaining floor experience. Marriott and Hilton properties in Boston run entry-level guest services programs that build the skills employers expect. Completing a hospitality management certificate at a Massachusetts community college, such as Bunker Hill Community College, also gives candidates a measurable edge when applying without prior experience.
Where can I find and apply to concierge jobs in Massachusetts?
You can find and apply to concierge jobs in Massachusetts on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background and apply directly to the ones that fit. No sign-up is required to view openings.
See All 73 Concierge Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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