Concierge Jobs in Massachusetts
Concierge jobs in Massachusetts are concentrated in Boston, Cambridge, and Worcester, where luxury hotels, major hospital systems, and upscale residential properties drive consistent demand for skilled concierge professionals. Employers like Marriott, Massachusetts General Hospital, and Four Seasons Hotel Boston regularly hire concierges across hospitality, healthcare, and private residential settings. Demand is strongest for concierges with experience in guest services, patient liaison work, and high-end residential management. See the openings below and apply to the ones that match your experience.
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Minimum of 2 years professional experience ? Office Services, Concierge, or Reception related experience preferred.
Previous hotel/hospitality front-of-house experience is also welcome
Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals
Experience interacting with people at all levels, including senior management
Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcome
Demonstrated ability to work independently and prioritize multiple tasks
Flexibility to perform job tasks outside of job description when necessary
High level of integrity and ethics, with the ability to maintain confidentiality
Strong working knowledge of Microsoft Office and Google Suite products
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Minimum of 2 years professional experience ? Office Services, Concierge, or Reception related experience preferred.
Previous hotel/hospitality front-of-house experience is also welcome
Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals
Experience interacting with people at all levels, including senior management
Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcome
Demonstrated ability to work independently and prioritize multiple tasks
Flexibility to perform job tasks outside of job description when necessary
High level of integrity and ethics, with the ability to maintain confidentiality
Strong working knowledge of Microsoft Office and Google Suite products
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
See All 76 Concierge Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Concierge JobsConcierge Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Concierge Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Automotive
What Massachusetts Employers Look For
The qualifications that appear most often in concierge jobs across Massachusetts.
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Previous customer service or guest relations experience in hospitality or healthcare settings
- Strong knowledge of Boston and greater Massachusetts attractions, dining, and transportation
- Proficiency with property management software, scheduling tools, and Microsoft Office Suite
- Excellent written and verbal communication skills with a professional, polished demeanor
- Ability to work flexible shifts including evenings, weekends, and holidays as scheduled
Concierge Jobs in Massachusetts: Frequently Asked Questions
How do you become a concierge in Massachusetts?
Massachusetts does not require a state-issued license to work as a concierge, so the path into the role centers on education and experience. Most employers look for a high school diploma at minimum, with preference given to candidates who hold an associate or bachelor's degree in hospitality management, healthcare administration, or a related field. Professional credentials through organizations like Les Clefs d'Or strengthen a resume considerably, and prior experience in front desk, patient services, or residential property roles is the most common stepping stone in the Massachusetts market.
Which companies hire concierges in Massachusetts?
Companies currently hiring concierges in Massachusetts include HARVARD PROTECTION SERVICES, Life Time, and YMCA of the North Shore, per current listings on Migrate Mate as of September 2026. Massachusetts's concentration of luxury hotels, world-class hospital systems, and high-end residential buildings means hiring is active across multiple industries beyond traditional hospitality.
Which Massachusetts cities have the most concierge jobs?
Boston, Needham, and Burlington have the most concierge openings in Massachusetts. Boston drives the largest share of listings because of its dense concentration of luxury hotels, major academic medical centers, and premium residential developments, while Cambridge and Worcester generate steady demand from their hospital campuses, universities, and growing commercial districts.
Are there remote concierge jobs in Massachusetts?
Yes, but they're rare. Concierge work is largely in-person by nature, since most roles involve greeting guests, coordinating services on site, or supporting patients and residents face to face. About 17% of concierge openings tied to Massachusetts are remote or hybrid as of September 2026, and those tend to be virtual concierge or telephone-based coordination roles rather than traditional on-property positions.
How can I get hired as a concierge in Massachusetts with little or no experience?
The most realistic entry path is through a front desk agent, guest services associate, or patient services representative role at a Massachusetts hotel or hospital. Large hospital systems like Mass General Brigham and Beth Israel Deaconess Medical Center hire patient services coordinators who frequently move into concierge roles after gaining floor experience. Marriott and Hilton properties in Boston run entry-level guest services programs that build the skills employers expect. Completing a hospitality management certificate at a Massachusetts community college, such as Bunker Hill Community College, also gives candidates a measurable edge when applying without prior experience.
Where can I find and apply to concierge jobs in Massachusetts?
You can find and apply to concierge jobs in Massachusetts on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background and apply directly to the ones that fit. No sign-up is required to view openings.
See All 76 Concierge Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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