Consumer Insights Specialist Jobs
Consumer Insights Specialist jobs are open across CPG, retail, technology, financial services, and healthcare, at every level from entry-level analyst to senior and principal, with specializations in quantitative research, qualitative methods, and syndicated data analysis. See the openings below and apply to the ones that match your experience.
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Showing 5 of 47+ Consumer Insights Specialist jobs
Introduction:
As a Platform Enablement Consultant in our Global Research Enablement team, you are the essential human backbone for our "Do It with quinn" (DIQ) ecosystem. In this self-serve model, clients design and execute consumer research alongside quinn, our always-on AI research partner. Your mission is to serve as their ultimate technical enabler and safety net investigating complex platform issues, triaging escalations, and evaluating AI-generated outputs to ensure seamless research execution.
Are you a tech-savvy problem solver who loves digging under the hood? Are you adept at AI, sharp enough to spot a logic flaw or hallucination, and energized by empowering others? If so, we’d love to talk with you!
What you will be doing:
DIQ Support & AI Escalation Management: Manage and resolve complex escalations from users or quinn by skillfully utilizing our platform, ticketing systems, and AI tools. Act as the critical bridge between users and Product.
Technical & Research Flow Troubleshooting: Investigate unexpected platform behaviors to isolate software bugs, user error, or flawed survey logic — coordinating seamlessly with Product to drive swift, decisive resolutions.
AI Output & Questionnaire Quality Assurance: Systematically review quinn-generated outputs for technical precision, identifying hallucinations, data inconsistencies, or logic gaps in automated questionnaire designs.
Client Empowerment & Enablement: Take a service- and education-minded approach to every interaction. Educate and train customers on platform capabilities, empowering them to build and run research independently.
Platform Mastery, Process Improvement & Product Feedback: Rapidly master our evolving platform and act as a crucial feedback loop. Analyze support queue trends to recommend workflow optimizations, systematically capturing client friction points to advocate for targeted platform enhancements.
Who you are:
The ideal candidate is a tech-savvy problem solver who understands market research survey mechanics and thrives on empowering customers in an AI-driven SaaS environment.
Tech-Savvy Problem Solver: You have a deep technical aptitude, strong analytical skills, a drive to find solutions, and a passion for untangling complex software issues.
Market Research & Survey Flow Aptitude: You possess a solid understanding of market research fundamentals and survey flow mechanics—including question routing, skip patterns, piping, quota definitions, and screening criteria—allowing you to quickly diagnose flaws in implementation.
AI Adept with a Critical Eye: You leverage AI tools effectively while maintaining a sharp eye for detail to spot hallucinations, mis-statements, or logic gaps in AI-generated outputs.
Education-Minded Communicator: You translate complex technical nuances, bug investigations, and survey workflows into clear, actionable guidance for clients and internal engineering teams.
Agile & Process-Oriented: You thrive in a fast-paced SaaS environment, constantly seeking ways to improve support workflows, knowledge base resources, and customer success metrics.
Education & Background: Degree in Information Systems, Business, a related analytical field, or equivalent practical experience in technical support, SaaS enablement, or market research operations.
Benefits of working at quantilope:
- Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
- Wellness is key: We offer full benefits (health, dental, and vision) as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
-
Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
Planning for the future: At quantilope, we keep your financial wellness top of mind with a 401k program and a 3.5% annual match. - Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.
Compensation: $75k - $86k base + 10% bonus
Ãœber uns
As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences.
Join us and let's see what we can build together!
Introduction:
As a Platform Enablement Consultant in our Global Research Enablement team, you are the essential human backbone for our "Do It with quinn" (DIQ) ecosystem. In this self-serve model, clients design and execute consumer research alongside quinn, our always-on AI research partner. Your mission is to serve as their ultimate technical enabler and safety net investigating complex platform issues, triaging escalations, and evaluating AI-generated outputs to ensure seamless research execution.
Are you a tech-savvy problem solver who loves digging under the hood? Are you adept at AI, sharp enough to spot a logic flaw or hallucination, and energized by empowering others? If so, we’d love to talk with you!
What you will be doing:
DIQ Support & AI Escalation Management: Manage and resolve complex escalations from users or quinn by skillfully utilizing our platform, ticketing systems, and AI tools. Act as the critical bridge between users and Product.
Technical & Research Flow Troubleshooting: Investigate unexpected platform behaviors to isolate software bugs, user error, or flawed survey logic — coordinating seamlessly with Product to drive swift, decisive resolutions.
AI Output & Questionnaire Quality Assurance: Systematically review quinn-generated outputs for technical precision, identifying hallucinations, data inconsistencies, or logic gaps in automated questionnaire designs.
Client Empowerment & Enablement: Take a service- and education-minded approach to every interaction. Educate and train customers on platform capabilities, empowering them to build and run research independently.
Platform Mastery, Process Improvement & Product Feedback: Rapidly master our evolving platform and act as a crucial feedback loop. Analyze support queue trends to recommend workflow optimizations, systematically capturing client friction points to advocate for targeted platform enhancements.
Who you are:
The ideal candidate is a tech-savvy problem solver who understands market research survey mechanics and thrives on empowering customers in an AI-driven SaaS environment.
Tech-Savvy Problem Solver: You have a deep technical aptitude, strong analytical skills, a drive to find solutions, and a passion for untangling complex software issues.
Market Research & Survey Flow Aptitude: You possess a solid understanding of market research fundamentals and survey flow mechanics—including question routing, skip patterns, piping, quota definitions, and screening criteria—allowing you to quickly diagnose flaws in implementation.
AI Adept with a Critical Eye: You leverage AI tools effectively while maintaining a sharp eye for detail to spot hallucinations, mis-statements, or logic gaps in AI-generated outputs.
Education-Minded Communicator: You translate complex technical nuances, bug investigations, and survey workflows into clear, actionable guidance for clients and internal engineering teams.
Agile & Process-Oriented: You thrive in a fast-paced SaaS environment, constantly seeking ways to improve support workflows, knowledge base resources, and customer success metrics.
Education & Background: Degree in Information Systems, Business, a related analytical field, or equivalent practical experience in technical support, SaaS enablement, or market research operations.
Benefits of working at quantilope:
- Ongoing learning: With our dedicated learning budget for every employee and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
- Wellness is key: We offer full benefits (health, dental, and vision) as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
-
Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
Planning for the future: At quantilope, we keep your financial wellness top of mind with a 401k program and a 3.5% annual match. - Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.
Compensation: $75k - $86k base + 10% bonus
Ãœber uns
As a consumer research technology company, we know the importance of diversity not only in our data but also across our team. At quantilope, we celebrate and welcome all people regardless of their gender identity, age, sexual orientation, race, religion, or ethnicity. We strongly believe that best ideas come from sharing and collaborating across diverse perspectives and experiences.
Join us and let's see what we can build together!
Consumer Insights Specialist Jobs by Experience Level
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Find JobsConsumer Insights Specialist Job Market
Who's Hiring
- Fashionphile10
- Macy's2
- Amazon2
- AARP1
- Mars1
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in consumer insights specialist jobs.
- Bachelor's degree in market research, psychology, marketing, statistics, or a related field
- Experience designing and executing quantitative surveys and qualitative research studies
- Proficiency with statistical software such as SPSS, R, or Python for data analysis
- Familiarity with syndicated data platforms and survey programming tools
- Ability to synthesize large datasets into clear narratives for cross-functional stakeholders
- Strong presentation and storytelling skills for communicating insights to non-research audiences
Tips for Your Consumer Insights Specialist Job Search
Tailor your resume to research methodology
Hiring managers scan for the specific methods you've used, so name them explicitly: conjoint analysis, MaxDiff, ethnographic research, or segmentation modeling. Generic phrases like 'conducted consumer research' won't get you past an applicant tracking system.
Showcase how insights drove decisions
Employers want proof that your findings changed something, a product direction, a media buy, or a pricing strategy. For each project on your resume, name the business question, your method, and the action the team took based on your output.
List your research platforms and data tools
Consumer insights roles frequently require hands-on experience with survey platforms, syndicated data sources, and statistical software. Name every tool you've used in a dedicated skills section so recruiters and ATS systems can match you to openings that require them.
Apply early to roles that fit
Migrate Mate lists consumer insights specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a story for translating data to non-researchers
Interviewers almost always ask how you've communicated complex findings to a non-technical audience. Prepare a specific example where you simplified a layered data story for a marketing, sales, or executive stakeholder and shaped their decision.
Negotiate by anchoring to research scope
When discussing compensation, tie your ask to the complexity of research you'll own, the number of business units you'll support, or the size of the panels and studies you'll manage. That framing is more persuasive than citing general market data.
Consumer Insights Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most consumer insights specialists?
The companies hiring the most consumer insights specialists right now include Fashionphile, Macy's, and Amazon, with the largest share of openings in California, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. CPG manufacturers, retailers, and technology platforms account for a large portion of active postings at any given time.
How many consumer insights specialist jobs are remote?
About 100% of consumer insights specialist openings are fully remote or hybrid as of November 2026, reflecting strong demand for researchers who can operate without being on-site. Roles focused on survey programming, data analysis, and report writing tend to be the most remote-friendly, while positions tied to in-person ethnography or in-facility focus groups typically require a physical presence.
How do you become a consumer insights specialist?
Start with a degree in market research, psychology, statistics, or marketing, then build hands-on experience with both quantitative and qualitative methods through internships or entry-level analyst roles. Develop proficiency in at least one statistical tool and one survey platform, practice translating data into business recommendations, and pursue a certificate in market research or consumer psychology to strengthen your candidacy for mid-level roles.
Can you get a consumer insights specialist job with little or no experience?
Yes, entry-level consumer insights roles exist for candidates who can demonstrate research skills even without formal industry experience. Academic research projects, independent studies, or freelance survey work can substitute for employer experience. Highlighting your ability to design a research instrument, clean and analyze a dataset, and present findings clearly will matter more to most hiring managers than years on a resume.
What does the consumer insights specialist interview process look like?
The process typically begins with a recruiter screen, followed by a hiring manager conversation focused on your research background and methodology experience. A take-home case study or presentation is common at the next stage, where you're asked to design a research approach or interpret a dataset and present recommendations. Final rounds usually include cross-functional stakeholders who assess how well you communicate insights to non-research audiences.
Where can I find and apply to consumer insights specialist jobs?
You can find and apply to consumer insights specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and research specialization, then apply directly to each listing that fits.
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