COO Jobs in Redwood City, CA

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer.

Position Summary

The Director of Warehouse & Logistics Operations is responsible for leading and optimizing enterprise-wide warehousing, inventory management, transportation, shipping and receiving, and material distribution activities across multiple locations. This leader will oversee teams responsible for ensuring the timely, compliant, and cost-effective movement of materials, supplies, equipment, and patient samples between facilities, laboratories, and external partners.

The Director will develop and execute logistics strategies that support operational excellence, scalability, quality, regulatory compliance, and exceptional service levels. This role requires strong leadership of geographically dispersed teams, expertise in supply chain and transportation operations, and experience operating in highly regulated environments.

Key Responsibilities:

Warehouse Operations Leadership

• Direct warehouse operations across multiple sites, ensuring safe, efficient, and compliant storage and handling of inventory and materials.
• Lead warehouse managers, supervisors, and logistics personnel across geographically dispersed locations.
• Establish standardized operating procedures, performance metrics, and best practices across all facilities.
• Drive continuous improvement initiatives focused on productivity, quality, service levels, and cost reduction to support scaling operations.
• Ensure appropriate staffing, workforce planning, training, and succession planning across all warehouse operations.

Logistics & Transportation Management

• Oversee enterprise-wide shipping, receiving, transportation, and distribution activities.
• Manage the movement of materials, supplies, equipment, and inventory between company facilities, laboratories, and third-party partners.
• Develop transportation strategies that optimize cost, speed, reliability, and service levels.
• Manage relationships with transportation providers, couriers, and logistics vendors.
• Monitor transportation performance metrics and implement corrective actions as needed.

Sample Transportation & Chain of Custody

• Oversee logistics operations supporting the transport and delivery of patient specimens to multiple laboratory locations.
• Ensure specimen transportation processes maintain chain-of-custody requirements, temperature controls, and regulatory compliance.
• Partner with laboratory operations and quality teams to ensure specimen integrity and on-time delivery.
• Develop contingency plans to mitigate transportation disruptions and minimize operational risk.

Inventory & Materials Management

• Ensure accurate inventory control and material availability across all locations.
• Lead cycle counting, inventory reconciliation, and inventory optimization initiatives.
• Collaborate with procurement, supply chain, laboratory operations, and manufacturing teams to align inventory strategies with business requirements.
• Monitor inventory performance metrics and implement actions to improve inventory accuracy and reduce waste.

Compliance, Quality & Safety

• Ensure compliance with applicable regulatory requirements, quality standards, and company policies.
• Maintain adherence to transportation, hazardous materials, specimen handling, and safety regulations where applicable.
• Partner with Quality, Regulatory, and EHS teams to support audits, inspections, and corrective actions.
• Foster a culture of safety, accountability, and continuous improvement.

Strategic Leadership

• Develop long-term warehousing and logistics strategies that support organizational growth and operational scalability.
• Identify opportunities for automation, process optimization, and technology implementation.
• Establish KPIs and operational dashboards to monitor performance across all sites.
• Manage departmental budgets, capital expenditures, and resource allocation.
• Collaborate cross-functionally with Supply Chain, Laboratory Operations, Procurement, Quality, Facilities, and Finance leadership.

Qualifications

Required

• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business, or related field.
• 10+ years of progressive experience in warehouse, logistics, transportation, or supply chain leadership.
• 5+ years leading multi-site operations and geographically dispersed teams.
• Experience managing shipping, receiving, transportation, and distribution networks.
• Demonstrated success developing scalable logistics and warehouse processes.
• Strong experience with inventory management systems, ERP platforms, and warehouse management systems (WMS).
• Excellent leadership, communication, and stakeholder management skills.

Preferred

• Experience in healthcare, diagnostics, laboratory services, biotechnology, medical device, pharmaceutical, or other regulated industries.
• Knowledge of specimen transportation, chain-of-custody requirements, and temperature-controlled logistics.
• Experience with Lean, Six Sigma, or continuous improvement methodologies.
• APICS, CSCP, CLTD, or similar professional certifications.

Key Competencies

• Multi-site Operations Leadership
• Warehouse Management
• Transportation & Logistics
• Supply Chain Management
• Inventory Control
• Specimen & Cold Chain Logistics
• Regulatory Compliance
• Vendor Management
• Process Improvement
• Strategic Planning
• Budget Management
• Team Development & Leadership

AI & Digital Fluency

Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.

Primary Location: Redwood City, CA
Primary Location Base Pay Range: $199,300 - $274,050
Other US Location(s) Base Pay Range: $169,405 - $232,943
If the role is performed in Colorado, the pay range for this job is: $179,370 - $246,645

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com.

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

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