COO Jobs in San Antonio, TX
COO jobs in San Antonio are concentrated in the Medical Center, downtown, and the North Central corridor, with strong demand across healthcare, defense contracting, and financial services. Employers hiring right now include ATHRA SYSTEMS, Our Lady of the Lake University, and USAA. Find a role that fits below and apply directly.
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Showing 5 of 287+ COO jobs
Job Title: Director of Operations – Service & Installation
Reports To: VP of Supply Chain
FLSA Status: Exempt
Position Summary
The Director of Operations – Service & Installation is responsible for building, scaling, and leading a high-growth service business focused on equipment installation, maintenance, leasing, and other value-added service solutions within the foodservice industry. This role serves as the business leader for the service division, with responsibility for revenue growth, profitability, operational performance, organizational development, and customer satisfaction across all service lines.
The Director will develop recurring revenue streams, establish scalable operating systems, build high-performing teams, and drive continuous improvement initiatives that support long-term growth. This position requires a strategic and results-driven leader with an entrepreneurial mindset, strong financial acumen, and a proven ability to build and monetize service operations while delivering exceptional customer experiences.
Essential Responsibilities
- Build, Scale & Grow the Service Business: Develop and execute strategies to launch, expand, and monetize service offerings, including installation, preventive maintenance, leasing programs, warranty services, and other recurring revenue streams. Identify new market opportunities and service offerings that drive profitable growth and increase market share across the company’s geographic footprint.
- Own Revenue & P&L Performance: Take full accountability for revenue generation, margin expansion, cost control, pricing effectiveness, and overall financial performance of the service business.
- Manage Lease Asset Tracking & Compliance: Own the systems and controls used to track leased equipment throughout its lifecycle, including asset records, location and assignment tracking, utilization monitoring, required maintenance documentation, replacement planning, and compliance with lease terms, internal controls, and reporting requirements.
- Drive Operational Excellence & Standardization: Develop and implement scalable operating standards, systems, service technology platforms, reporting tools, KPIs, and performance metrics that improve visibility, consistency, technician productivity, service quality, and overall operational efficiency.
- Optimize Pricing & Service Models: Establish pricing strategies, service tiers, maintenance programs, lease structures, and contract offerings that maximize revenue while remaining competitive in the foodservice equipment market.
- Lead Service Operations & Resource Planning: Oversee all service delivery functions, including installation, maintenance, warranty service, leasing support, and future service offerings. Forecast labor demand, technician capacity, fleet requirements, inventory needs, and operational resources to support growth while maintaining service levels and profitability.
- Build Organizational Capability: Recruit, develop, and lead high-performing teams while establishing the organizational structure, staffing plans, career paths, training programs, performance expectations, and leadership succession plans necessary to support long-term growth.
- Strengthen Cross-Functional Partnerships: Partner closely with Sales, Supply Chain, Finance, and Operations teams to develop bundled solutions, increase equipment sales attachment rates, improve customer retention, and maximize overall customer value.
- Manage Vendor & Partner Relationships: Negotiate and manage third-party service providers, contractors, manufacturers, and suppliers to ensure high-quality, cost-effective service delivery while supporting operational scalability.
- Elevate Customer Experience: Deliver exceptional service that strengthens customer retention, increases customer lifetime value, supports contract renewals, and reinforces the company's position as a trusted partner in foodservice operations.
Skills and Abilities
- Strong entrepreneurial mindset with experience building and scaling revenue-generating service operations
- Advanced financial and business acumen, including budgeting, forecasting, pricing strategy, margin management, and P&L leadership
- Ability to develop and execute growth strategies that drive recurring revenue, customer retention, and market expansion
- Strong leadership capability with experience developing leaders, building teams, and creating organizational structures that support long-term growth
- Ability to lead organizational change, operational integration, and business transformation initiatives across multiple functions
- Strong operational management skills with the ability to develop scalable processes, performance metrics, and accountability systems
- Strategic thinker with the ability to balance long-term business objectives with day-to-day operational demands
- Strong analytical and problem-solving skills with a focus on continuous improvement and ROI
- Excellent communication, negotiation, and stakeholder management skills with the ability to influence across all levels of the organization
- Ability to thrive in a fast-paced, growth-oriented environment while effectively managing multiple priorities and initiatives
- Strong customer-focused mindset with a commitment to service excellence and long-term customer retention
- Proficiency in leveraging technology, reporting tools, and data analytics to drive decision-making and operational performance
- Knowledge of foodservice equipment, commercial refrigeration, restaurant operations, installation services, or distribution environments preferred
Work Environments
This position will operate in a dynamic environment that combines office, field, and operational responsibilities. This position is primarily office-based and requires frequent collaboration across departments, customers, technicians, and support teams. Exposure to active service, warehouse, and installation environments may occur as needed. Frequent interruptions and moderate noise levels typical of office and operational settings should be expected.
Physical Demands
- Pass a pre-employment physical exam and drug screening.
- Sit for extended periods, view a computer monitor, and use hands for office equipment.
- Must be able to lift up to 25 pounds at times.
- Ability to visit job sites, inspect equipment, and occasionally work in warehouse and in field.
Position Type & Expected Hours of Work
This is a full-time position. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM, with flexibility required to support operational demands, leadership responsibilities, and business growth initiatives.
Travel
This position requires occasional travel across the company’s geographic footprint to support operational oversight, business development efforts, integration initiatives, and customer engagement. Travel is primarily regional and intermittent.
Education & Experience
- 7+ years of progressive leadership experience in operations, service delivery, logistics, or distribution environments
- Proven track record of building, scaling, and monetizing service-based business lines
- Strong experience with P&L ownership, revenue growth, and margin optimization
- Experience managing multi-functional teams and other leaders (manager-level or above)
- Demonstrated success leading integration, transformation, or high-growth initiatives
- Bachelor’s degree in Business, Operations, Supply Chain preferred, or related field (or equivalent experience)
- Experience in field service, equipment service, or route-based operations strongly preferred
- Background in foodservice distribution, restaurant supply, or commercial equipment industry preferred
Ace Mart Restaurant Supply is an equal opportunity employer.
Job Title: Director of Operations – Service & Installation
Reports To: VP of Supply Chain
FLSA Status: Exempt
Position Summary
The Director of Operations – Service & Installation is responsible for building, scaling, and leading a high-growth service business focused on equipment installation, maintenance, leasing, and other value-added service solutions within the foodservice industry. This role serves as the business leader for the service division, with responsibility for revenue growth, profitability, operational performance, organizational development, and customer satisfaction across all service lines.
The Director will develop recurring revenue streams, establish scalable operating systems, build high-performing teams, and drive continuous improvement initiatives that support long-term growth. This position requires a strategic and results-driven leader with an entrepreneurial mindset, strong financial acumen, and a proven ability to build and monetize service operations while delivering exceptional customer experiences.
Essential Responsibilities
- Build, Scale & Grow the Service Business: Develop and execute strategies to launch, expand, and monetize service offerings, including installation, preventive maintenance, leasing programs, warranty services, and other recurring revenue streams. Identify new market opportunities and service offerings that drive profitable growth and increase market share across the company’s geographic footprint.
- Own Revenue & P&L Performance: Take full accountability for revenue generation, margin expansion, cost control, pricing effectiveness, and overall financial performance of the service business.
- Manage Lease Asset Tracking & Compliance: Own the systems and controls used to track leased equipment throughout its lifecycle, including asset records, location and assignment tracking, utilization monitoring, required maintenance documentation, replacement planning, and compliance with lease terms, internal controls, and reporting requirements.
- Drive Operational Excellence & Standardization: Develop and implement scalable operating standards, systems, service technology platforms, reporting tools, KPIs, and performance metrics that improve visibility, consistency, technician productivity, service quality, and overall operational efficiency.
- Optimize Pricing & Service Models: Establish pricing strategies, service tiers, maintenance programs, lease structures, and contract offerings that maximize revenue while remaining competitive in the foodservice equipment market.
- Lead Service Operations & Resource Planning: Oversee all service delivery functions, including installation, maintenance, warranty service, leasing support, and future service offerings. Forecast labor demand, technician capacity, fleet requirements, inventory needs, and operational resources to support growth while maintaining service levels and profitability.
- Build Organizational Capability: Recruit, develop, and lead high-performing teams while establishing the organizational structure, staffing plans, career paths, training programs, performance expectations, and leadership succession plans necessary to support long-term growth.
- Strengthen Cross-Functional Partnerships: Partner closely with Sales, Supply Chain, Finance, and Operations teams to develop bundled solutions, increase equipment sales attachment rates, improve customer retention, and maximize overall customer value.
- Manage Vendor & Partner Relationships: Negotiate and manage third-party service providers, contractors, manufacturers, and suppliers to ensure high-quality, cost-effective service delivery while supporting operational scalability.
- Elevate Customer Experience: Deliver exceptional service that strengthens customer retention, increases customer lifetime value, supports contract renewals, and reinforces the company's position as a trusted partner in foodservice operations.
Skills and Abilities
- Strong entrepreneurial mindset with experience building and scaling revenue-generating service operations
- Advanced financial and business acumen, including budgeting, forecasting, pricing strategy, margin management, and P&L leadership
- Ability to develop and execute growth strategies that drive recurring revenue, customer retention, and market expansion
- Strong leadership capability with experience developing leaders, building teams, and creating organizational structures that support long-term growth
- Ability to lead organizational change, operational integration, and business transformation initiatives across multiple functions
- Strong operational management skills with the ability to develop scalable processes, performance metrics, and accountability systems
- Strategic thinker with the ability to balance long-term business objectives with day-to-day operational demands
- Strong analytical and problem-solving skills with a focus on continuous improvement and ROI
- Excellent communication, negotiation, and stakeholder management skills with the ability to influence across all levels of the organization
- Ability to thrive in a fast-paced, growth-oriented environment while effectively managing multiple priorities and initiatives
- Strong customer-focused mindset with a commitment to service excellence and long-term customer retention
- Proficiency in leveraging technology, reporting tools, and data analytics to drive decision-making and operational performance
- Knowledge of foodservice equipment, commercial refrigeration, restaurant operations, installation services, or distribution environments preferred
Work Environments
This position will operate in a dynamic environment that combines office, field, and operational responsibilities. This position is primarily office-based and requires frequent collaboration across departments, customers, technicians, and support teams. Exposure to active service, warehouse, and installation environments may occur as needed. Frequent interruptions and moderate noise levels typical of office and operational settings should be expected.
Physical Demands
- Pass a pre-employment physical exam and drug screening.
- Sit for extended periods, view a computer monitor, and use hands for office equipment.
- Must be able to lift up to 25 pounds at times.
- Ability to visit job sites, inspect equipment, and occasionally work in warehouse and in field.
Position Type & Expected Hours of Work
This is a full-time position. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM, with flexibility required to support operational demands, leadership responsibilities, and business growth initiatives.
Travel
This position requires occasional travel across the company’s geographic footprint to support operational oversight, business development efforts, integration initiatives, and customer engagement. Travel is primarily regional and intermittent.
Education & Experience
- 7+ years of progressive leadership experience in operations, service delivery, logistics, or distribution environments
- Proven track record of building, scaling, and monetizing service-based business lines
- Strong experience with P&L ownership, revenue growth, and margin optimization
- Experience managing multi-functional teams and other leaders (manager-level or above)
- Demonstrated success leading integration, transformation, or high-growth initiatives
- Bachelor’s degree in Business, Operations, Supply Chain preferred, or related field (or equivalent experience)
- Experience in field service, equipment service, or route-based operations strongly preferred
- Background in foodservice distribution, restaurant supply, or commercial equipment industry preferred
Ace Mart Restaurant Supply is an equal opportunity employer.
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Find COO JobsCOO Job Market in San Antonio
Who's Hiring
- ATHRA SYSTEMS32
- Our Lady of the Lake University32
- USAA16
- DaVita16
- Sevita16
Top Industries Hiring
- Healthcare & Medical Services
COO Jobs in San Antonio: Frequently Asked Questions
How do I get a coo job in San Antonio?
Target San Antonio's highest-density hiring sectors: healthcare systems anchored around the South Texas Medical Center, defense and government contracting firms near Joint Base San Antonio, and financial services companies headquartered downtown. Candidates who can show P&L ownership and cross-functional leadership in those sectors move fastest. Networking through the San Antonio Chamber of Commerce and local industry groups also gives a meaningful edge over applicants applying cold.
Which companies hire coos in San Antonio?
Employers hiring coos in San Antonio right now include ATHRA SYSTEMS, Our Lady of the Lake University, and USAA, based on current listings on Migrate Mate as of November 2026. San Antonio's employer mix skews toward large health systems, military-adjacent contractors, and regional banks, alongside a growing set of tech-enabled companies establishing operations in the city.
Are there remote coo jobs in San Antonio?
Yes, though coo roles are less remote-friendly than individual contributor positions because the role typically requires direct oversight of people, facilities, and cross-functional coordination. About 67% of coo openings tied to San Antonio are remote or hybrid as of November 2026, with hybrid arrangements more common than fully remote. Strategic and advisory-focused coo roles at tech companies and consulting firms tend to offer the most location flexibility.
How can I get a coo job in San Antonio with little or no experience?
The most realistic path is moving into a director of operations or VP of operations role first, particularly at mid-size San Antonio employers in healthcare administration, logistics, or defense services, where internal promotion to coo is common. Local organizations like university health systems and regional insurers frequently post senior operations roles that serve as a direct pipeline. Building a record of measurable process improvements and team leadership in those environments is what converts an operations career into a coo candidacy.
Which industries hire the most coos in San Antonio?
The sectors hiring the most coos in San Antonio are Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. San Antonio's economy is shaped by its large military presence, one of the country's major medical districts, and an expanding cybersecurity and financial services base, which together drive consistent coo demand across those fields.
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