Counter Sales Representative Jobs
Counter sales representative jobs are open across building materials, automotive parts, industrial supply, and plumbing and electrical wholesale, from entry-level to senior and lead roles, with specializations in parts counter, lumber and hardware, and specialty trade supply. Find a role that fits below and apply directly.
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Showing 5 of 1,176+ Counter Sales Representative jobs
Job Summary
The Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance. This position also handles product inquiries, returns, and inventory management using company systems and tools.
Job Duties & Responsibilities
Provides exceptional customer service through timely, professional communication and resolution of inquiries.
Manages pricing, product availability, and order status via phone, email, fax, and in-person interactions.
Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment.
Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams.
Completes all required training and applies knowledge effectively across branch operations.
Performs general warehouse duties while maintaining a clean, safe, and organized environment.
Uses appropriate PPE and conducts routine safety checks on equipment.
Communicates task status and updates with management throughout the workday.
Monitors and responds promptly to customer queues to ensure efficient service.
Sorts, stocks, and labels products accurately per established procedures.
Inspects returned and damaged goods for accuracy and condition.
Applies basic product knowledge to assist customers and support sales.
Sets up and maintains merchandise displays in line with company standards.
Adheres to inventory procedures for accurate tracking and reporting.
Verifies shipments and promptly reports discrepancies or errors.
Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates.
Performs additional duties and responsibilities as assigned to support evolving organizational needs.
Qualifications
High school diploma or GED equivalent.
Minimum 3 years of customer service experience.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Strong aptitude for numerical analysis and mathematical operations.
Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.
Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
Lifting 25–50 lbs for up to 5 hours per day.
Operating forklifts and material handling equipment for up to 6 hours daily.
Frequent bending, squatting, kneeling, reaching, and twisting.
Prolonged use of hands, arms, and feet.
Periods of sitting, standing, and walking throughout the shift.
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
Job Summary
The Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance. This position also handles product inquiries, returns, and inventory management using company systems and tools.
Job Duties & Responsibilities
Provides exceptional customer service through timely, professional communication and resolution of inquiries.
Manages pricing, product availability, and order status via phone, email, fax, and in-person interactions.
Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment.
Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams.
Completes all required training and applies knowledge effectively across branch operations.
Performs general warehouse duties while maintaining a clean, safe, and organized environment.
Uses appropriate PPE and conducts routine safety checks on equipment.
Communicates task status and updates with management throughout the workday.
Monitors and responds promptly to customer queues to ensure efficient service.
Sorts, stocks, and labels products accurately per established procedures.
Inspects returned and damaged goods for accuracy and condition.
Applies basic product knowledge to assist customers and support sales.
Sets up and maintains merchandise displays in line with company standards.
Adheres to inventory procedures for accurate tracking and reporting.
Verifies shipments and promptly reports discrepancies or errors.
Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates.
Performs additional duties and responsibilities as assigned to support evolving organizational needs.
Qualifications
High school diploma or GED equivalent.
Minimum 3 years of customer service experience.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Strong aptitude for numerical analysis and mathematical operations.
Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.
Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
Lifting 25–50 lbs for up to 5 hours per day.
Operating forklifts and material handling equipment for up to 6 hours daily.
Frequent bending, squatting, kneeling, reaching, and twisting.
Prolonged use of hands, arms, and feet.
Periods of sitting, standing, and walking throughout the shift.
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
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Find JobsCounter Sales Representative Job Market
Who's Hiring
- Replacement Parts49
- Fleetpride47
- Automotive Parts Headquarters38
- City Electric Supply33
- Airgas27
Top Industries Hiring
- Chemicals & Materials
- Automotive
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in counter sales representative jobs.
- One or more years of counter sales or inside sales experience in a trade or wholesale environment
- Proficiency with inventory management or point-of-sale systems
- Ability to identify and quote parts or products from catalogs and supplier databases
- Strong product knowledge in a relevant category such as automotive, plumbing, electrical, or building materials
- High school diploma or GED, with preference given to associate degrees in business or a related trade field
- Forklift certification or ability to obtain certification for roles requiring warehouse floor coverage
Tips for Your Counter Sales Representative Job Search
Tailor your resume to counter work
List the product categories you've sold at the counter, whether that's auto parts, plumbing supply, or lumber. Hiring managers scan for category familiarity first, so naming the inventory lines you've quoted and pulled beats vague sales language every time.
Apply early to roles that fit
Migrate Mate lists counter sales representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show point-of-sale and lookup tool experience
Many counter roles require fluency with parts-lookup software or distributor inventory systems. Call out the specific tools you've used, such as parts catalogs, order management platforms, or POS systems, so employers don't have to guess at your technical fit.
Prepare for product knowledge questions
Interviewers for counter roles almost always quiz you on the product line. Review the employer's catalog before your interview and be ready to explain how you'd help a contractor identify the right part when a description is vague or a part number is unknown.
Use trade-specific job titles in your search
Openings are often posted as 'parts counter associate,' 'inside sales counter rep,' or 'trade counter specialist' rather than a generic sales title. Searching by those terms surfaces listings that a broad keyword would miss.
Negotiate around shift differentials and commissions
Counter roles frequently include commission on upsells and add-ons, plus shift premiums for early-morning or Saturday hours. When an offer comes in, ask specifically about both structures rather than treating base pay as the full picture.
Counter Sales Representative Jobs: Frequently Asked Questions
Which companies are hiring the most counter sales representatives?
The companies hiring the most counter sales representatives right now include Replacement Parts, Fleetpride, and Automotive Parts Headquarters, with the largest share of openings in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Distributors and wholesale trade suppliers consistently account for the largest share of open roles.
How many counter sales representative jobs are remote?
About 1% of counter sales representative openings are fully remote or hybrid as of November 2026, reflecting the hands-on, in-person nature of most counter work. The sub-areas with the highest remote share are inside sales support and phone-based parts quoting, where customer interaction doesn't require a physical counter.
How do you become a counter sales representative?
Start by building familiarity with a product category, whether through retail, warehouse, or trade assistant work. Apply to entry-level counter associate roles at distributors or wholesalers to gain catalog and POS experience. Learn the product line deeply, ask to shadow experienced counter staff, and develop the ability to identify parts from incomplete customer descriptions. Most employers promote from within once you demonstrate product knowledge and consistent sales performance.
Can I get a counter sales representative job with little or no experience?
Yes, many distributors hire entry-level counter staff and train on the product line from day one. Your strongest asset without direct experience is genuine knowledge of the trade, whether from a hobby, vocational coursework, or time spent in a related field like construction or automotive repair. Retail experience that involved helping customers find specific items also transfers well. Applying to associate or trainee-level postings and naming any relevant product familiarity in your application improves your chances significantly.
What does the counter sales representative interview process look like?
Most counter sales interviews run one or two rounds and start with a phone or in-person screen focused on your product category background. A branch manager or counter supervisor typically conducts the in-person stage, which often includes a scenario question where you're asked to walk through how you'd help a customer identify a part or resolve a supply issue. Some employers add a short product knowledge quiz or ask you to look up an item in their catalog system to test your comfort with the tools.
Where can I find and apply to counter sales representative jobs?
You can find and apply to counter sales representative jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your product category experience and location, then apply directly to each listing. New openings are added regularly, so checking back frequently gives you access to roles before they fill.
See All 1,176+ Counter Sales Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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