Customer Engagement Manager Jobs in New York
Customer Engagement Manager jobs in New York represent one of the most active markets in the country, concentrated in financial services, technology, media, retail, and healthcare across a seniority range from associate-level coordinators through senior directors. The heaviest hiring is in New York City, with meaningful demand in Buffalo and Albany as well, and established employers such as JPMorgan Chase, Verizon, and Macy's consistently maintain customer engagement teams in the state. The most in-demand specialties are digital lifecycle management, omnichannel strategy, and B2B account retention. Find a role that fits below and apply directly.
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Retail Sales & Customer Engagement Specialist
Part-Time Brand Promotions | $30–$36/Hour | Weekend Opportunities
Put Your People Skills to Work.
Are you the kind of person who can walk into a room, start a conversation, and make people feel comfortable?
Try This Promotions is hiring personable, dependable professionals to represent premium wine, spirits, and beverage brands during in-store promotional events.
We're especially interested in people with backgrounds in sales, retail, hospitality, customer service, restaurants, events, or other public-facing professions.
Wine and spirits experience is a plus—but it isn't everything.
We can teach you the product. We're looking for people who already know how to work with people.
What You'll Do
As a Brand Specialist, you'll independently manage 3-hour promotional tasting events at established retail locations.
You'll:
- Engage customers and introduce featured products
- Turn casual conversations into product interest and sales
- Learn key selling points for the brands you represent
- Create a welcoming, professional tasting experience
- Set up and maintain an organized promotional display
- Communicate with store personnel professionally
- Track basic sales/activity information
- Submit a simple mobile recap and event photos after each shift
Who We're Looking For
You don't need to be a career salesperson.
You DO need to be someone who is comfortable approaching people, starting conversations, and confidently representing a product.
Strong candidates often have experience in:
- Retail or retail management
- Restaurants, bartending, or hospitality
- Customer service
- Outside or inside sales
- Wine and beverage sales
- Event marketing
- Teaching or training
- Business ownership
- Other customer-facing professions
We welcome professionals from all career stages who are looking for enjoyable, flexible part-time work where experience and dependability are valued.
What Matters Most to Us
Reliability. When you commit to an event, our clients and retail partners are counting on you.
Communication. We need team members who respond to scheduling requests and keep their availability current.
Confidence. You should be comfortable initiating conversations rather than waiting for customers to approach you.
Professionalism. You're representing both our company and our client's brand.
Independence. You'll usually manage your event without direct on-site supervision.
What We Offer
- $30–$36 per hour depending on brand/event
- Typically 3-hour tasting shifts
- Flexible part-time scheduling
- Primarily Friday and Saturday opportunities
- Performance bonuses for select programs
- Training and brand education
- Independent work environment
- Opportunities to represent multiple brands
- Priority scheduling for proven, dependable team members
This is event-based part-time work, not a guaranteed weekly schedule. Events are scheduled based on client and retailer demand, so flexibility and communication are important.
Basic Requirements
- Must be 21+
- Reliable transportation
- Smartphone and basic mobile technology skills
- Ability to work independently
- Professional appearance and communication
- Comfortable standing and interacting with customers throughout a 3-hour event
- Weekend availability
- Willingness to travel approximately 30–45 minutes for assignments
About Try This Promotions
Try This Promotions is an experiential marketing company specializing in wine, spirits, and beverage promotions.
We work with brands and retailers to turn product discovery into real customer experiences and measurable sales.
Building Brands Through Experience.
If you're dependable, personable, and looking for professional part-time work that allows you to use your people skills, we'd like to hear from you.
Apply today and tell us a little about your customer service, sales, hospitality, or promotional experience.
Pay: $30.00 - $36.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- This is a position that requires us to travel locally (County) to where events take place. Often, these events are a one off. This means it is not a daily commute. To work events, you must be willing to go to the locations where work is available. Being overly selective can slow down our operations and limit the amount of work we can give you. Are you able and willing to travel for work?
- The folks who perform best in this position are patient, understanding self starters. They can be trusted to operate independently while being fully compliant and respecting company policy. They are social people who can adapt to all environments and personalities. We are complete team players. Do you feel like this is a good fit for you?
- Hiring and training new team members requires a meaningful investment of time and resources, so we take every applicant and hiring decision seriously and ask that candidates do the same.
If selected, we expect you to communicate honestly about your availability, existing job commitments, and ability to perform the position; participate fully in required training; and honor the commitments you make to our team. If circumstances change or concerns arise, we expect timely and professional communication.
Can you confidently commit to these expectations and approach this opportunity with the same level of professionalism and transparency?
- This position is a great opportunity to earn additional income through flexible promotional events. Please understand that our payment processing cycle is monthly, which is common for the type of brand and promotional work we coordinate.
- This is a flexible, part-time promotional position designed primarily for supplemental income. Events are scheduled based on brand requests, seasonal activity, store needs, location, and your availability. As a result, the frequency of work can vary from month to month, and consistent weekly hours are not guaranteed.
Some periods may offer several event opportunities, while others may be slower. We are always transparent about available work and will offer opportunities as they become available in your market.
Are you comfortable with an event-based position where the frequency of work may fluctuate and regular weekly hours are not guaranteed?
- Our team is required to be available to work on weekends (Particularly Fri/Sat) Work assignments are generated based on "Market Demand". You must use our scheduling system to keep a minimum of 2-3 weekends available monthly in order to be able to receive shifts. Are you able to commit to the scheduling process? ( We will explain in further detail) YOU MUST READ AND UNDERSTAND THIS PLEASE!
Work Location: In person
See All 13 Customer Engagement Manager Jobs in New York
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Find JobsCustomer Engagement Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Engagement Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring



What New York Employers Look For
The qualifications that appear most often in customer engagement manager jobs across New York.
- Bachelor's degree in marketing, communications, business, or a related field
- Three or more years of experience in customer success, CRM, or account management
- Proven ability to build retention programs and reduce customer churn
- Hands-on experience with CRM platforms such as Salesforce or HubSpot
- Strong analytical skills with comfort interpreting customer data and engagement metrics
- Excellent written and verbal communication skills for cross-functional New York teams
Customer Engagement Manager Jobs in New York: Frequently Asked Questions
How do you become a customer engagement manager in New York?
Most customer engagement managers in New York enter the field with a bachelor's degree in marketing, business, or communications, followed by experience in customer success, CRM coordination, or account management roles. New York does not require a state-issued license for this position. Employers in the city's large financial and media sectors often prefer candidates who can demonstrate measurable retention outcomes, and a portfolio of campaign or lifecycle results carries significant weight in the hiring process.
Which companies hire customer engagement managers in New York?
Employers hiring customer engagement managers in New York right now include Nu3s, Google, and HARVEY, based on current listings on Migrate Mate as of October 2026. New York's dense concentration of financial institutions, global media companies, and enterprise technology firms means demand is broad and consistent throughout the year.
Which New York cities have the most customer engagement manager jobs?
New York, Greene, and Jamaica have the most customer engagement manager openings in New York. New York City dominates because it houses the headquarters or major regional offices of the financial services, retail, and media companies that rely most heavily on structured customer engagement functions, while demand in smaller metros like Buffalo and Albany is driven by healthcare systems, utilities, and state government contractors that maintain dedicated customer experience teams.
Are there remote customer engagement manager jobs in New York?
Yes, and more than most fields, because the core work of customer lifecycle strategy, CRM management, and digital outreach translates well to remote environments. About 80% of customer engagement manager openings tied to New York are remote or hybrid as of October 2026, reflecting how broadly companies have accepted distributed work for this role. Functions focused on digital channels and data analysis tend to offer the most remote flexibility, while roles requiring in-person client relationships lean hybrid.
How can I get hired as a customer engagement manager in New York with little or no experience?
The most realistic entry path is through a customer success coordinator or CRM associate role, which large New York employers in financial services and retail regularly post as new-grad-friendly positions. Companies like Verizon and major New York-based banks run rotational or associate programs that place early-career professionals into customer experience functions. Building familiarity with Salesforce and earning a Salesforce Administrator or HubSpot Marketing certification gives candidates a concrete edge, and lateral moves from inside sales, client support, or marketing operations are common stepping stones.
Where can I find and apply to customer engagement manager jobs in New York?
You can find and apply to customer engagement manager jobs in New York on Migrate Mate, which lists current openings across New York City, Buffalo, Albany, and the broader state. Find roles that fit your experience and apply directly without creating an account or signing up.
See All 13 Customer Engagement Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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