Customer Engineer Jobs in New Jersey
Customer Engineer jobs in New Jersey are in strong demand, with openings concentrated in enterprise technology, telecommunications, and life sciences hardware support, from entry-level field roles through senior solution architects. The heaviest hiring activity is in Newark, Edison, and Princeton, where companies like Cognizant, Siemens, and Johnson & Johnson maintain significant operations and technical support functions. The most sought-after specialties in New Jersey are cloud infrastructure support, networking systems, and medical device field engineering. Find a role that fits below and apply directly.
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At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
- Work closely with JetBrains Account Executives.
- Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
- Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
- Recommend product enhancements based on your customer experiences and the feedback you receive.
- Help product teams present and evaluate new product ideas to the customers in your portfolio.
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
- Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
- Excellent verbal and written communication skills
- Hands-on knowledge of AI/LLMs in the field of software development.
- A passion for continually improving the customer experience.
- Exceptional presentation skills for demonstrating JetBrains products to customers.
- The ability to quickly identify and address technical and business challenges related to software development tooling.
- The ability to convey technical concepts to customers of all technical backgrounds.
- Comfort in a fast-paced and dynamic working environment.
- Experience working in or with large software development teams.
- A collaborative and team-focused mentality, with a willingness to take initiative.
- Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
- Self-direction and resourcefulness.
- The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000 - $200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
See All 10 Customer Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Engineer Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
What New Jersey Employers Look For
The qualifications that appear most often in customer engineer jobs across New Jersey.
- Bachelor's degree in electrical engineering, computer science, or a related technical field
- Hands-on experience installing, configuring, or troubleshooting enterprise hardware or software systems
- Strong customer-facing communication skills with ability to translate technical issues clearly
- Relevant vendor or industry certifications such as CompTIA, Cisco, or AWS
- Valid driver's license and willingness to travel to client sites across New Jersey
- Experience with CRM or ticketing platforms such as Salesforce or ServiceNow
Customer Engineer Jobs in New Jersey: Frequently Asked Questions
How do you become a customer engineer in New Jersey?
Most customer engineer roles in New Jersey require a bachelor's degree in electrical engineering, computer science, or information technology, though some employers accept an associate degree paired with relevant certifications. New Jersey does not have a state-specific license for customer engineers in the IT or enterprise hardware space, but vendor certifications from Cisco, CompTIA, or Microsoft are widely treated as the practical standard for qualification by New Jersey hiring managers.
Which companies hire customer engineers in New Jersey?
Employers hiring customer engineers in New Jersey right now include JetBrains, KLA, and BRUKER, based on current listings on Migrate Mate as of November 2026. New Jersey's concentration of pharmaceutical, telecommunications, and enterprise technology firms means demand is consistent and distributed across both large corporate campuses and regional service hubs.
Which New Jersey cities have the most customer engineer jobs?
Marlton, Newark, and Totowa have the most customer engineer openings in New Jersey. Newark anchors the largest volume given its corporate headquarters and proximity to major transit infrastructure, while Edison and Princeton draw consistent postings from the life sciences and enterprise software companies that have long-established campuses in central New Jersey.
Are there remote customer engineer jobs in New Jersey?
Yes, but they're less common than in purely desk-based roles, since customer engineer work often involves on-site hardware support, installation, or client troubleshooting. About 40% of customer engineer openings tied to New Jersey are remote or hybrid as of November 2026, and those openings tend to cover software configuration, pre-sales technical support, and cloud solution consulting rather than hands-on field work.
How can I get hired as a customer engineer in New Jersey with little or no experience?
The most realistic entry path is through a field service technician or technical support analyst role, which many of New Jersey's major technology and medical device employers use as a pipeline for customer engineers. Companies like Siemens Healthineers and Cognizant run associate-level technical programs and new-hire rotations at their New Jersey sites. Earning a CompTIA A+ or Network+ certification before applying gives candidates a measurable edge even without prior customer-facing engineering experience.
Where can I find and apply to customer engineer jobs in New Jersey?
You can find and apply to customer engineer jobs in New Jersey on Migrate Mate, which lists current openings in the state. Find roles that match your experience and location preference and apply directly to the ones that fit.
See All 10 Customer Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs