Customer Experience Manager Jobs in Maine
Customer Experience Manager jobs in Maine are open across Calais, Ellsworth, and Lincoln and other Maine metros, with employers like McDonald's and Best Buy hiring at every experience level. Find a role that fits below and apply directly.
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See related jobsINTRODUCTION
As the Retail Services Experience Manager, you’ll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You’ll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You’ll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You’ll also be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
- Provide work direction, ongoing training, career development and performance management to your Geek Squad Agents and supervisors across the micro-market
- Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
- Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
- Drive revenue and operating income growth by tailoring your leadership to each location’s needs
BASIC QUALIFICATIONS
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of experience in sales, customer service or consumer electronics repair
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Inventory control and/or technology repair experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE: Full time
INTRODUCTION
As the Retail Services Experience Manager, you’ll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You’ll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You’ll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You’ll also be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
- Provide work direction, ongoing training, career development and performance management to your Geek Squad Agents and supervisors across the micro-market
- Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
- Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
- Drive revenue and operating income growth by tailoring your leadership to each location’s needs
BASIC QUALIFICATIONS
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of experience in sales, customer service or consumer electronics repair
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Inventory control and/or technology repair experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE: Full time
See All 5 Customer Experience Manager Jobs in Maine
Find roles in Maine that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Maine
Where Maine roles are concentrated, by current openings.
Customer Experience Manager Job Market in Maine
A snapshot from current Maine openings, updated as new roles post.
Who's Hiring
- McDonald's4
- Best Buy1
Top Industries Hiring
- Food & Beverage4
- Hospitality & Tourism2
- Retail1
What Maine Employers Look For
The qualifications that appear most often in customer experience manager jobs across Maine.
- 3-5 years of experience in customer experience, customer success, or service operations
- Proficiency with CX platforms such as Salesforce Service Cloud, Zendesk, or similar tools
- Demonstrated ability to analyze NPS, CSAT, and customer effort score data
- Experience leading cross-functional initiatives to improve the end-to-end customer journey
- Strong communication skills for presenting insights to senior stakeholders and executives
- Bachelor's degree in business, communications, marketing, or a related field
Customer Experience Manager Jobs in Maine: Frequently Asked Questions
How many customer experience manager jobs are there in Maine?
There are 5+ customer experience manager openings in Maine on Migrate Mate as of June 2026, with the most roles in Calais, Ellsworth, and Lincoln. New positions post regularly as employers across Maine hire.
Which Maine cities have the most customer experience manager jobs?
Calais, Ellsworth, and Lincoln have the most customer experience manager openings in Maine right now, with additional roles spread across smaller metros statewide.
Which companies hire customer experience managers in Maine?
Employers hiring customer experience managers in Maine include McDonald's and Best Buy, based on current listings on Migrate Mate as of June 2026.
Are there remote customer experience manager jobs in Maine?
Yes. About 0% of customer experience manager openings tied to Maine are remote or hybrid as of June 2026. The rest are on-site roles based in Maine metros.
How do I apply for customer experience manager jobs in Maine?
You can apply to customer experience manager jobs in Maine directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Maine location, then apply to each one that fits.
See All 5 Customer Experience Manager Jobs in Maine
Find roles in Maine that match your experience and apply in just a few clicks.
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