Customer Marketing Lead Jobs in New York
Customer Marketing Lead jobs in New York are among the most active in the country, concentrated in technology, financial services, media, and consumer brands, with openings ranging from early-career specialists to senior team leads. Most hiring is anchored in New York City, with additional clusters in Albany and Buffalo where regional employers and healthcare-adjacent brands compete for talent. Companies with lasting New York presences such as JPMorgan Chase, Verizon, and Spotify regularly bring on customer marketing leads, particularly those with expertise in lifecycle marketing, retention strategy, and B2B customer advocacy. Find a role that fits below and apply directly.
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About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
We're looking for a Product Marketing Lead to own go-to-market for some of the highest-leverage surfaces of the Claude Platform (API). You'll lead a team responsible for the Cloud, Enterprise, and Ecosystem pillars that together shape how enterprises buy, deploy, and extend Claude. This role sits at the intersection of product strategy and commercial execution. You'll manage a team of PMMs, partner with Product to bring new products to market, arm Sales with the narratives and tools they need to win enterprise deals, and work with our cloud and ecosystem partners to drive joint launches that generate market momentum. If you've led product marketing for developer platforms, API products, or technical infrastructure, have built and coached PMM teams, and are energized by shipping new capabilities on a weekly cadence, this role is for you.
Responsibilities
- Lead and develop a team of product marketers covering Cloud, Enterprise, and Ecosystem for the Claude Platform (API)
- Develop and maintain a unified portfolio narrative that articulates how our products work together to serve enterprise needs
- Drive product launches that generate market momentum, from flagship releases to incremental feature updates across your key pillars
- Support sales enablement initiatives that equip our teams to win: battlecards, pitch materials, customer stories, and objection handling
- Own content and launch strategy for partner conferences like AWS re:Invent, Google Cloud Next, and Microsoft Ignite — including keynotes, sessions, and launch moments
- Lead go-to-market for MCP and the broader connectivity story that ties Claude into customer systems
- Shape and execute the Claude Marketplace go-to-market, including positioning, co-marketing, and sales enablement
- Partner with Product to shape roadmap priorities based on competitive intel, customer research, and field feedback
- Work closely with Developer Relations, Comms, Creative, Marketing, and Sales to effectively bring new products to market
You May Be a Good Fit If You
- Have product marketing experience focused on developer platforms, APIs, or technical products with a proven track record of developing and executing go-to-market strategies for API products or developer tools, including successful product launches - multiple years of marketing developer products to developer audiences is required for this position
- Have experience partnering with cloud providers (AWS, Google Cloud, Microsoft Azure) on joint product launches and driving launches across multiple platforms
- Have experience leading product marketing for a portfolio of related products, including leading a small team or a cross-functional pod
- Have a strong technical background with ability to understand and communicate complex AI features to both technical and non-technical audiences
- Excel at cross-functional collaboration, particularly in aligning product, sales, and marketing strategies
- Possess strong storytelling skills with demonstrated ability to create diverse marketing content including blogs, presentations, sales collateral, website copy, and customer case studies
- Have exceptional writing skills with demonstrated ability to adapt tone, style, and complexity for diverse audiences (executives, technical users, end customers) and formats (long-form content, product briefs, email campaigns, social media)
Strong Candidates May Have
- Experience in high-growth companies scaling enterprise go-to-market
- A track record of building product marketing functions or teams
- Experience in highly competitive markets requiring sharp differentiation
- Background marketing AI/ML products or developer tools to enterprise buyers
- Experience working closely with sales teams on strategic, technical deals
Role-specific policy:
For this role, we expect staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary
$320,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
We're looking for a Product Marketing Lead to own go-to-market for some of the highest-leverage surfaces of the Claude Platform (API). You'll lead a team responsible for the Cloud, Enterprise, and Ecosystem pillars that together shape how enterprises buy, deploy, and extend Claude. This role sits at the intersection of product strategy and commercial execution. You'll manage a team of PMMs, partner with Product to bring new products to market, arm Sales with the narratives and tools they need to win enterprise deals, and work with our cloud and ecosystem partners to drive joint launches that generate market momentum. If you've led product marketing for developer platforms, API products, or technical infrastructure, have built and coached PMM teams, and are energized by shipping new capabilities on a weekly cadence, this role is for you.
Responsibilities
- Lead and develop a team of product marketers covering Cloud, Enterprise, and Ecosystem for the Claude Platform (API)
- Develop and maintain a unified portfolio narrative that articulates how our products work together to serve enterprise needs
- Drive product launches that generate market momentum, from flagship releases to incremental feature updates across your key pillars
- Support sales enablement initiatives that equip our teams to win: battlecards, pitch materials, customer stories, and objection handling
- Own content and launch strategy for partner conferences like AWS re:Invent, Google Cloud Next, and Microsoft Ignite — including keynotes, sessions, and launch moments
- Lead go-to-market for MCP and the broader connectivity story that ties Claude into customer systems
- Shape and execute the Claude Marketplace go-to-market, including positioning, co-marketing, and sales enablement
- Partner with Product to shape roadmap priorities based on competitive intel, customer research, and field feedback
- Work closely with Developer Relations, Comms, Creative, Marketing, and Sales to effectively bring new products to market
You May Be a Good Fit If You
- Have product marketing experience focused on developer platforms, APIs, or technical products with a proven track record of developing and executing go-to-market strategies for API products or developer tools, including successful product launches - multiple years of marketing developer products to developer audiences is required for this position
- Have experience partnering with cloud providers (AWS, Google Cloud, Microsoft Azure) on joint product launches and driving launches across multiple platforms
- Have experience leading product marketing for a portfolio of related products, including leading a small team or a cross-functional pod
- Have a strong technical background with ability to understand and communicate complex AI features to both technical and non-technical audiences
- Excel at cross-functional collaboration, particularly in aligning product, sales, and marketing strategies
- Possess strong storytelling skills with demonstrated ability to create diverse marketing content including blogs, presentations, sales collateral, website copy, and customer case studies
- Have exceptional writing skills with demonstrated ability to adapt tone, style, and complexity for diverse audiences (executives, technical users, end customers) and formats (long-form content, product briefs, email campaigns, social media)
Strong Candidates May Have
- Experience in high-growth companies scaling enterprise go-to-market
- A track record of building product marketing functions or teams
- Experience in highly competitive markets requiring sharp differentiation
- Background marketing AI/ML products or developer tools to enterprise buyers
- Experience working closely with sales teams on strategic, technical deals
Role-specific policy:
For this role, we expect staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary
$320,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
See All 31 Customer Marketing Lead Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Marketing Lead JobsCustomer Marketing Lead Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Marketing Lead Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Google3
- Ralph Lauren3
- Alfred University1
- Anthropic1
- Best Buy1
Top Industries Hiring
- Technology & Software11
- Retail5
- Consulting & Professional Services3
- Media & Entertainment3
- Investment & Asset Management2
What New York Employers Look For
The qualifications that appear most often in customer marketing lead jobs across New York.
- Bachelor's degree in marketing, communications, business, or a closely related field
- Demonstrated experience managing customer lifecycle or retention marketing programs
- Proficiency with CRM and marketing automation platforms such as Salesforce or HubSpot
- Strong ability to analyze customer data and translate insights into campaign strategy
- Experience collaborating cross-functionally with sales, product, and customer success teams
- Excellent written and verbal communication skills for both internal and customer-facing work
Customer Marketing Lead Jobs in New York: Frequently Asked Questions
How do you become a customer marketing lead in New York?
Most customer marketing leads in New York enter the field through a bachelor's degree in marketing, communications, or business, then build experience in customer success, CRM, or demand generation roles before stepping into a lead position. New York employers place particular weight on hands-on lifecycle marketing experience and familiarity with enterprise marketing stacks. No state-issued license is required, but certifications from platforms like HubSpot or Salesforce are common differentiators in competitive New York hiring pools.
How much do customer marketing leads make in New York?
Customer marketing leads in New York earn a median of about $181,200 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $104,140 for the lowest 10% to over $324,310 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer marketing leads in New York?
Employers hiring customer marketing leads in New York right now include Google, Ralph Lauren, and Alfred University, based on current listings on Migrate Mate as of June 2026. New York's dense concentration of fintech, media, and SaaS companies means openings appear regularly across both enterprise brands and fast-growing startups headquartered in Manhattan and Brooklyn.
Which New York cities have the most customer marketing lead jobs?
The cities with the most customer marketing lead openings in New York are New York, New York City, and Alfred. New York City dominates because it serves as the headquarters or major regional base for the financial services, technology, and media companies that rely most heavily on structured customer marketing functions, while secondary metros reflect the presence of healthcare systems, regional banks, and higher-education institutions that have grown their own marketing teams.
Are there remote customer marketing lead jobs in New York?
Yes, and more than most fields. Customer marketing is a desk-based, digital-first discipline, which makes it well-suited to remote and hybrid arrangements. About 55% of customer marketing lead openings tied to New York are remote or hybrid as of June 2026, reflecting how broadly New York employers have adopted flexible work policies for marketing roles. Lifecycle campaign management and customer communications work are the functions most frequently performed fully remotely.
How can I get hired as a customer marketing lead in New York with little or no experience?
The most realistic entry path is through a customer success associate or marketing coordinator role at a mid-size New York SaaS or financial services company, where you gain direct exposure to retention workflows and CRM tools before moving into a lead title. Large New York employers including Verizon and major media companies run rotational marketing programs that place early-career candidates into customer-facing campaign roles. Building a portfolio of campaign results, even from internships, and earning a HubSpot or Salesforce certification significantly strengthens applications at New York firms.
Where can I find and apply to customer marketing lead jobs in New York?
You can find and apply to customer marketing lead jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the available roles, find the ones that match your background and preferred location, and apply directly to the employer from the listing.
See All 31 Customer Marketing Lead Jobs in New York
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