Customer Marketing Lead Jobs

Customer Marketing Lead jobs are open across SaaS, e-commerce, financial services, and healthcare, from mid-level to director, with specializations in lifecycle marketing, customer advocacy, and retention strategy. Find a role that fits from the openings below and apply directly.

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Overview

Open roles8
Top stateOhio
Top employerJPMorganChase
Top cityColumbus, OH
Work type67% Hybrid
Top industryTechnology

Showing 5 of 8+ Customer Marketing Lead jobs

Honeywell
Lead Customer Marketing Specialist
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Honeywell
Added 1mo ago
Lead Customer Marketing Specialist
Honeywell
Raleigh, North Carolina
Project & Program Management
Software Engineering
Technical Product & Program Management
Bachelor's degree in business
10,000+

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Ionis Pharmaceuticals
Associate Director / Director, Customer Experience Lead, Marketing Analytics
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Ionis Pharmaceuticals
Added 1mo ago
Associate Director / Director, Customer Experience Lead, Marketing Analytics
Ionis Pharmaceuticals
Boston, Massachusetts
Consulting & Professional Services
Corporate Training
Learning & Development
$150k - $200k/yr
Master's degree
201-500

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JPMorganChase
Vice President, Marketing Strategy Lead, Becoming a Customer Agentic Shopping
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JPMorganChase
Added 1mo ago
Vice President, Marketing Strategy Lead, Becoming a Customer Agentic Shopping
JPMorganChase
Columbus, Ohio
Business Analysis
Data Analytics
Data Science
$133k - $190k/yr
Bachelor's degree in finance
10,000+

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Glean Technologies
Customer and Growth Product Marketing Lead
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Glean Technologies
Added 1mo ago
Customer and Growth Product Marketing Lead
Glean Technologies
Mountain View, California
Growth Marketing
Marketing
Product Marketing
$220k - $258k/yr
Hybrid

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JPMorganChase
Vice President Marketing Strategy Lead-Becoming a Customer
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JPMorganChase
Added 1mo ago
Vice President Marketing Strategy Lead-Becoming a Customer
JPMorganChase
Columbus, Ohio
Brand Marketing
Growth Marketing
Marketing
Bachelor's degree in finance
10,000+

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Customer Marketing Lead Job Market

Who's Hiring

JPMorganChase
JPMorganChase2 open roles
Adobe
Adobe1 open role
Socure
Socure1 open role

Top Industries Hiring

  • Technology & Software
  • Banking & Financial Services
  • Fintech
  • Investment & Asset Management

What Employers Look For

The qualifications that appear most often in customer marketing lead jobs.

  • 3 to 7 years of experience in customer marketing, lifecycle marketing, or customer success
  • Demonstrated ability to build and manage customer advocacy or reference programs
  • Proficiency with marketing automation platforms such as Marketo, HubSpot, or Eloqua
  • Experience developing customer case studies, testimonials, and co-marketing content
  • Strong cross-functional collaboration skills across sales, product, and customer success
  • Bachelor's degree in marketing, communications, business, or a related field

Tips for Your Customer Marketing Lead Job Search

Quantify retention and expansion outcomes

Customer marketing is measured by numbers, so your resume needs them. Replace vague claims with specific outcomes: churn reduced, net revenue retention improved, or upsell pipeline generated through programs you owned. Hiring managers in this role scan for evidence you move metrics, not just manage programs.

Highlight cross-functional alignment experience

Customer marketing leads sit between CS, product, and sales, and employers flag candidates who can't work across those lines. Call out specific initiatives where you drove alignment, such as a customer story program that fed both sales enablement and a product launch.

Tailor your portfolio to the company's growth stage

A Series B company wants proof you can build programs from scratch. An enterprise company wants governance and scale. Review the job description for signals like 'build out' versus 'optimize,' then lead your application materials with the evidence that matches their stage.

Apply early to roles that fit

Migrate Mate lists customer marketing lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.

Prepare a case study for the interview loop

Most customer marketing lead interviews include a take-home or presentation round. Prepare a concise case study of a customer advocacy or lifecycle program you led, covering the problem, your approach, the result, and what you'd do differently, so you're not building it under pressure.

Negotiate around program budget and headcount

Salary is only part of the offer. Ask about the existing customer marketing budget, the size of the customer base you'd market to, and whether you'd have dedicated headcount or rely on shared resources. These factors determine how much impact you can actually drive in the role.

Customer Marketing Lead Jobs: Frequently Asked Questions

Which companies are hiring the most customer marketing leads?

The companies hiring the most customer marketing leads right now include JPMorganChase, Adobe, and Socure, with the largest share of openings in Ohio, California, and Washington, based on current listings on Migrate Mate as of August 2026. Demand is strongest at SaaS companies with established customer bases looking to grow net revenue retention.

How many customer marketing lead jobs are remote?

About 67% of customer marketing lead openings are fully remote or hybrid as of August 2026, reflecting how much of the role is executed digitally. Customer advocacy, lifecycle email programs, and community management sub-functions tend to have the highest share of remote-eligible postings.

How do you become a customer marketing lead?

Most customer marketing leads move into the role from customer success, demand generation, or content marketing. Building hands-on experience with lifecycle programs, customer advocacy initiatives, or upsell campaigns gets you there faster than any single credential. Demonstrating ownership of a program from strategy through measurable results is what separates candidates who get interviews from those who don't.

Can you get a customer marketing lead job with little experience?

Yes, if you can show adjacent ownership. Employers care most about whether you've run a customer-facing program end to end, even if your title was different. Experience managing a customer community, coordinating a reference program, or owning a retention email series in a junior role can substitute for a direct title match, especially at smaller companies building out the function.

What does the customer marketing lead interview process look like?

The process typically runs three to four stages: an initial screen with a recruiter, a deeper conversation with the hiring manager focused on your program experience, a cross-functional panel with stakeholders from CS or sales, and a final presentation or case study. The take-home portion often asks you to propose a customer advocacy or retention program for the company's actual customer base.

Where can I find and apply to customer marketing lead jobs?

You can find and apply to customer marketing lead jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.

See All 8 Customer Marketing Lead Jobs

Find roles that match your experience and apply in just a few clicks.

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