Client Executive Jobs
Client Executive jobs are open across technology, financial services, healthcare, and professional services, at every level from emerging account manager to senior and principal, with specializations in enterprise sales, strategic accounts, and customer success. Find a role that fits from the openings below and apply directly.
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Our High Net Worth clients expect more than service — they expect a seamless, elevated experience at every touchpoint. Join us to shape the strategy, partnerships, and capabilities that bring that vision to life across Card, Concierge, and Travel.
Job Summary
As an Executive Director, Client Experience Strategy in our High Net Worth Card and Concierge team, you will define how we serve our most valued clients — from phone and digital servicing to exclusive dining, travel, and lifestyle experiences. You'll build and manage premium partner relationships, shape the fulfillment model that powers concierge offerings at scale, and ensure every interaction reflects a differentiated, best-in-class standard. Working closely with banking and wealth partners, you'll connect strategy to execution and bring the client's voice into every decision. This is an opportunity to shape a client experience strategy that directly influences how we grow and deepen relationships with our highest-value clients.
Job responsibilities:
- Define and drive a differentiated High Net Worth servicing strategy and roadmap, including servicing ethos, agent entitlements, policies, and capabilities across phone and digital journeys for Card, Fraud & Disputes, and Concierge/Travel servicing
- Build connectivity between servicing strategy and relevant banking and wealth partners to ensure a seamless client experience
- Create and evolve the fulfillment, sourcing, and support model across key Concierge verticals, including dining, events, entertainment, travel, and lifestyle services, deliverable at scale across Card portfolios
- Lead dining and concierge partner strategy, including sourcing, selection, negotiation, and ongoing management of restaurant, hospitality, entertainment, and lifestyle partners
- Establish a best-in-class dining ecosystem by identifying emerging trends, curating premium partner relationships, and developing reservation and access strategies
- Equip concierge teams to deliver differentiated and consistent client outcomes
- Partner across the High Net Worth team and banking and wealth partners on portfolio growth and deepening strategies to enable sales, product distribution, and client engagement
- Develop a client listening framework and feedback mechanisms in partnership with operations, wealth, and travel partners to analyze experience drivers and iterate strategy
- Serve as a client advocate and thought leader for the High Net Worth segment, influencing cross-functional teams on client needs across strategies and touchpoints, including communications and events
- Communicate the strategic vision, growth roadmap, and performance results to stakeholders and senior leadership in executive forums
Required qualifications, capabilities, and skills:
- 10+ years of experience in product strategy, consulting, or client operations, with a focus on High Net Worth and/or concierge-driven offerings
- Strong understanding of the High Net Worth client profile, client journeys, and P&L dynamics to inform servicing and enablement strategies
- Strategic thinker with a passion for creativity and innovation, balanced with attention to detail and execution
- Proven leadership and influencing skills, with the ability to collaborate across a highly matrixed environment with internal and external stakeholders
- Demonstrated ability to build strong teams and attract top talent
- Proactive and results-driven, with the ability to prioritize and manage multiple complex initiatives simultaneously
- Excellent written and verbal communication skills, with experience synthesizing information into executive-level deliverables
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Our High Net Worth clients expect more than service — they expect a seamless, elevated experience at every touchpoint. Join us to shape the strategy, partnerships, and capabilities that bring that vision to life across Card, Concierge, and Travel.
Job Summary
As an Executive Director, Client Experience Strategy in our High Net Worth Card and Concierge team, you will define how we serve our most valued clients — from phone and digital servicing to exclusive dining, travel, and lifestyle experiences. You'll build and manage premium partner relationships, shape the fulfillment model that powers concierge offerings at scale, and ensure every interaction reflects a differentiated, best-in-class standard. Working closely with banking and wealth partners, you'll connect strategy to execution and bring the client's voice into every decision. This is an opportunity to shape a client experience strategy that directly influences how we grow and deepen relationships with our highest-value clients.
Job responsibilities:
- Define and drive a differentiated High Net Worth servicing strategy and roadmap, including servicing ethos, agent entitlements, policies, and capabilities across phone and digital journeys for Card, Fraud & Disputes, and Concierge/Travel servicing
- Build connectivity between servicing strategy and relevant banking and wealth partners to ensure a seamless client experience
- Create and evolve the fulfillment, sourcing, and support model across key Concierge verticals, including dining, events, entertainment, travel, and lifestyle services, deliverable at scale across Card portfolios
- Lead dining and concierge partner strategy, including sourcing, selection, negotiation, and ongoing management of restaurant, hospitality, entertainment, and lifestyle partners
- Establish a best-in-class dining ecosystem by identifying emerging trends, curating premium partner relationships, and developing reservation and access strategies
- Equip concierge teams to deliver differentiated and consistent client outcomes
- Partner across the High Net Worth team and banking and wealth partners on portfolio growth and deepening strategies to enable sales, product distribution, and client engagement
- Develop a client listening framework and feedback mechanisms in partnership with operations, wealth, and travel partners to analyze experience drivers and iterate strategy
- Serve as a client advocate and thought leader for the High Net Worth segment, influencing cross-functional teams on client needs across strategies and touchpoints, including communications and events
- Communicate the strategic vision, growth roadmap, and performance results to stakeholders and senior leadership in executive forums
Required qualifications, capabilities, and skills:
- 10+ years of experience in product strategy, consulting, or client operations, with a focus on High Net Worth and/or concierge-driven offerings
- Strong understanding of the High Net Worth client profile, client journeys, and P&L dynamics to inform servicing and enablement strategies
- Strategic thinker with a passion for creativity and innovation, balanced with attention to detail and execution
- Proven leadership and influencing skills, with the ability to collaborate across a highly matrixed environment with internal and external stakeholders
- Demonstrated ability to build strong teams and attract top talent
- Proactive and results-driven, with the ability to prioritize and manage multiple complex initiatives simultaneously
- Excellent written and verbal communication skills, with experience synthesizing information into executive-level deliverables
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Client Executive Jobs by Experience Level
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Who's Hiring
- World Wide Technology21
- TEAM Wireless13
- Marsh12
- JPMorganChase12
- Grant Thornton12
Top Industries Hiring
- Technology & Software14
- Accounting & Auditing9
- Insurance8
- Consulting & Professional Services6
- Fintech3
What Employers Look For
The qualifications that appear most often in client executive jobs.
- 5 or more years of enterprise account management or client-facing sales experience
- Demonstrated ability to manage and grow a portfolio of named or strategic accounts
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Bachelor's degree in business, communications, or a related field
- Experience running executive business reviews and multi-stakeholder presentations
- Familiarity with forecasting, pipeline management, and renewal cycle processes
Tips for Your Client Executive Job Search
Quantify your book of business results
Client executive resumes live or die on numbers. Replace vague ownership claims with specific outcomes: renewal rates, expansion revenue, and net revenue retention figures from your current or most recent role. Hiring managers scan for proof you can grow and protect accounts at scale.
Tailor your resume to each segment
A client executive role at a mid-market SaaS company and one at an enterprise professional services firm want different evidence. Adjust which accounts, industries, and deal sizes you highlight so your experience mirrors the segment the employer actually serves.
Apply early to roles that fit
Migrate Mate lists client executive openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a live account plan sample
Many client executive final rounds include a mock QBR or account plan presentation. Build a clean, reusable template from a past account before you start interviewing. Customizing a template takes hours less than building from scratch under deadline.
Research the employer's churn and expansion metrics
Client executive interviews often pivot to how you'd improve a struggling account or defend a renewal. If the company's product reviews or earnings calls hint at retention challenges, show up with a hypothesis. Candidates who diagnose problems before the offer stand out.
Negotiate on total compensation, not just base
Client executive offers frequently include quota attainment accelerators, commission on expansion, and sometimes equity. Before accepting, clarify what percentage of the current team hit quota last year and how the variable payout is structured so you can model realistic take-home.
Client Executive Jobs: Frequently Asked Questions
Which companies are hiring the most client executives?
The companies hiring the most client executives right now include World Wide Technology, TEAM Wireless, and Marsh, with the largest share of openings in Texas, New York, and California, based on current listings on Migrate Mate as of November 2026. Demand is strongest in technology, financial services, and professional services sectors.
How many client executive jobs are remote?
About 83% of client executive openings are fully remote or hybrid as of November 2026, reflecting the relationship-driven nature of many enterprise accounts. Strategic account and customer success roles tend to have the highest remote availability, while roles tied to regional territory coverage more often require in-person or on-site presence.
How do you become a client executive?
Start in an account management, inside sales, or customer success role to build a foundation in client relationships and renewal cycles. Progress by taking ownership of progressively larger accounts, developing executive communication skills, and demonstrating measurable revenue impact. Most client executives move into the title after several years managing named accounts or a defined book of business.
Can you get a client executive job with little or no experience?
Direct client executive roles are rarely entry-level, but you can position yourself by moving laterally from a customer success associate or junior account manager role where you already own client outcomes. Highlight any experience running QBRs, handling renewals, or managing upsell conversations, even at smaller account values, to show you understand the core responsibilities of the title.
What does the client executive interview process look like?
Most client executive interview processes run three to five rounds. A recruiter screen is typically followed by a hiring manager conversation focused on your account history and deal complexity, then a panel with cross-functional stakeholders such as sales leadership or customer success. Final rounds frequently include a presentation, mock executive business review, or account plan exercise where you demonstrate how you'd manage a key account.
Where can I find and apply to client executive jobs?
You can find and apply to client executive jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your experience, industry focus, and preferred location, then apply directly to each listing from the same place.
See All 376+ Client Executive Jobs
Find roles that match your experience and apply in just a few clicks.
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