Customer Solutions Manager Jobs in West Virginia
Customer Solutions Manager jobs in West Virginia are concentrated in Charleston, Huntington, and Morgantown, where healthcare systems, energy companies, and technology service firms maintain the largest hiring footprints. Employers such as Cabell Huntington Health, Dominion Energy, and Leidos consistently seek customer solutions managers to support account management, client onboarding, and enterprise service delivery. Demand is strongest in healthcare services, energy sector client relations, and government contract support. Find a role that fits below and apply directly.
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Showing 5 of 11+ Customer Solutions Manager jobs
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available).
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Defining alliance and licensing strategy
- Negotiating complex commercial and licensing agreements
- Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
- Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health-IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Hybrid
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Location: US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available).
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Defining alliance and licensing strategy
- Negotiating complex commercial and licensing agreements
- Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
- Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health-IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
See All 11 Customer Solutions Manager Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Manager Jobs by City in West Virginia
Where West Virginia roles are concentrated, by current openings.
Customer Solutions Manager Job Market in West Virginia
A snapshot from current West Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Non-Profit & Social Services
What West Virginia Employers Look For
The qualifications that appear most often in customer solutions manager jobs across West Virginia.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of account management or client-facing service experience
- Demonstrated ability to manage complex customer relationships and escalations
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for internal and external stakeholders
- Experience collaborating with sales, operations, and technical support teams
Customer Solutions Manager Jobs in West Virginia: Frequently Asked Questions
How do you become a customer solutions manager in West Virginia?
Most customer solutions manager roles in West Virginia require a bachelor's degree in business, communications, or a related field, along with several years of client-facing experience. There is no state-issued license specific to this role in West Virginia. Employers in sectors like healthcare and energy often prefer candidates who have progressed from account coordinator or customer service representative positions within those same industries.
Which companies hire customer solutions managers in West Virginia?
West Virginia customer solutions manager roles are posted by CVS Health, Steptoe & Johnson PLLC, and Ryder System and others right now, based on current listings on Migrate Mate as of July 2026. West Virginia's energy, healthcare, and government contracting sectors tend to drive the most consistent hiring for this role across the state.
Which West Virginia cities have the most customer solutions manager jobs?
Charleston, West Virginia, and Cheat Lake have the most customer solutions manager openings in West Virginia. Charleston anchors hiring through its concentration of healthcare networks, state government contractors, and financial services firms, while Morgantown's growth is tied to West Virginia University Health System and the technology services companies that cluster near the university research corridor.
Are there remote customer solutions manager jobs in West Virginia?
Yes, and they are more common than in many other fields, since customer solutions managers primarily work through phone, video, and digital platforms rather than on a physical site. About 86% of customer solutions manager openings tied to West Virginia are remote or hybrid as of July 2026, reflecting broader flexibility across the role. Account oversight, client communications, and onboarding coordination are the functions most frequently performed remotely.
How can I get hired as a customer solutions manager in West Virginia with little or no experience?
The most realistic entry path is through a customer service representative or account coordinator role at a large West Virginia employer such as a regional health system, an energy utility, or a state government contractor in Charleston or Huntington. These organizations regularly promote internally into solutions management tracks. Building familiarity with CRM software and earning a vendor certification from platforms like Salesforce strengthens an application considerably when formal experience is limited.
Where can I find and apply to customer solutions manager jobs in West Virginia?
You can find and apply to customer solutions manager jobs in West Virginia on Migrate Mate, which lists current West Virginia openings. Find the roles that fit your background and apply directly.
See All 11 Customer Solutions Manager Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
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