Customer Solutions Manager Jobs in New York
Customer Solutions Manager jobs in New York concentrate heavily in financial services, technology, media, and professional services, with the state ranking among the most active markets in the country for this role at every level from associate to senior director. Most openings are clustered in New York City, with additional hiring activity in Albany and Buffalo, where companies like JPMorgan Chase, IBM, and Verizon maintain significant customer-facing operations. Account management, enterprise software implementation, and post-sales support are the sub-areas drawing the most consistent demand. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 17+ Customer Solutions Manager jobs
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a quota-carrying sales role.
- Experience in online sales, acquisition, business development, or cold calling.
- Experience in a customer-facing role working with digital advertising products.
Preferred qualifications:
- Experience in media account management or the advertising industry.
- Experience in managing and customizing for a customer base.
- Ability to multi-task and manage multiple projects at a time while paying attention to detail.
- Ability to reach out to customers and assist them in adding value to their business.
- Excellent creative thinking and problem-solving skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
The Onboarding team plays a critical role in Google’s Acquisitions organization and is responsible for a substantial portion of Google’s advertising business growth across the globe.
As a New Business Account Strategist, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will be engaging with customers and supporting them in learning how to utilize Google solutions for their business while also developing digital advertising solutions that meet their growth goals and business objectives. You will manage the relationship with our acquisitions and business teams for customers. You will work with an engaged team and grow/transform the business while also understanding our advertisers needs and delivering measurable solutions.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $88000 - $124000 (USD) + 35% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Drive new business growth by consistently achieving and exceeding assigned business goals for onboarding advertisers.
- Own the post-sale customer journey, guiding new advertisers through their initial setup and ensuring successful campaign launches to accelerate their path to sustained investment.
- Collaborate closely with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify opportunities for account expansion and promotion.
- Engage with advertisers proactively via phone and email to understand their business objectives, provide expert guidance, and recommend tailored Google advertising solutions that drive measurable Return on Investment (ROI).
- Develop and implement strategies to optimize advertiser performance and product adoption, directly contributing to their long-term success and Google's business growth.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a quota-carrying sales role.
- Experience in online sales, acquisition, business development, or cold calling.
- Experience in a customer-facing role working with digital advertising products.
Preferred qualifications:
- Experience in media account management or the advertising industry.
- Experience in managing and customizing for a customer base.
- Ability to multi-task and manage multiple projects at a time while paying attention to detail.
- Ability to reach out to customers and assist them in adding value to their business.
- Excellent creative thinking and problem-solving skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
The Onboarding team plays a critical role in Google’s Acquisitions organization and is responsible for a substantial portion of Google’s advertising business growth across the globe.
As a New Business Account Strategist, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will be engaging with customers and supporting them in learning how to utilize Google solutions for their business while also developing digital advertising solutions that meet their growth goals and business objectives. You will manage the relationship with our acquisitions and business teams for customers. You will work with an engaged team and grow/transform the business while also understanding our advertisers needs and delivering measurable solutions.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $88000 - $124000 (USD) + 35% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Drive new business growth by consistently achieving and exceeding assigned business goals for onboarding advertisers.
- Own the post-sale customer journey, guiding new advertisers through their initial setup and ensuring successful campaign launches to accelerate their path to sustained investment.
- Collaborate closely with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify opportunities for account expansion and promotion.
- Engage with advertisers proactively via phone and email to understand their business objectives, provide expert guidance, and recommend tailored Google advertising solutions that drive measurable Return on Investment (ROI).
- Develop and implement strategies to optimize advertiser performance and product adoption, directly contributing to their long-term success and Google's business growth.
See All 17 Customer Solutions Manager Jobs in New York
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Find JobsCustomer Solutions Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Solutions Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
- Chemicals & Materials
- Electronics & Hardware
- Distribution & Wholesale
What New York Employers Look For
The qualifications that appear most often in customer solutions manager jobs across New York.
- Bachelor's degree in business, communications, or a related field required
- Three or more years in customer success, account management, or solutions consulting
- Demonstrated experience managing enterprise or mid-market client relationships
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for executive-level stakeholders
- Ability to coordinate cross-functional teams including sales, product, and support
Customer Solutions Manager Jobs in New York: Frequently Asked Questions
How do you become a customer solutions manager in New York?
The role has no state-issued license or registration in New York, so the path runs through education and experience. Most New York employers expect a bachelor's degree in business, communications, or a technical field, combined with prior work in account management, customer success, or solutions consulting. Large New York employers across financial services and enterprise technology typically promote from client-facing roles like account coordinator, technical support specialist, or sales engineer.
Which companies hire customer solutions managers in New York?
Employers hiring customer solutions managers in New York right now include Google, Amazon Web Services, and ITRS, based on current listings on Migrate Mate as of August 2026. New York's dense concentration of financial institutions, global technology firms, and enterprise software companies makes it one of the deepest markets in the country for this role.
Which New York cities have the most customer solutions manager jobs?
New York, Corning, and Blauvelt have the most customer solutions manager openings in New York. New York City dominates because of its outsized concentration of financial services headquarters, media companies, and enterprise technology offices, while smaller metros like Albany and Buffalo contribute steady volume through regional insurance carriers, healthcare systems, and state government contractors.
Are there remote customer solutions manager jobs in New York?
Yes, and more than most fields. About 50% of customer solutions manager openings tied to New York are remote or hybrid as of August 2026, reflecting how much of the role's core work, including client calls, implementation coordination, and account reviews, can happen off-site. Fully remote postings are most common at SaaS and enterprise software companies headquartered in or hiring from New York.
How can I get hired as a customer solutions manager in New York with little or no experience?
The most realistic entry path is through a client-facing support or coordination role at a large New York employer. Financial services firms, enterprise software companies, and management consultancies based in New York regularly hire customer success associates or account coordinators, which feed directly into solutions manager tracks. A Salesforce certification or similar CRM credential gives candidates a concrete edge in New York's technology-heavy market, even without a long employment history.
Where can I find and apply to customer solutions manager jobs in New York?
You can find and apply to customer solutions manager jobs in New York on Migrate Mate, which lists current New York openings. Search the available roles, find the ones that match your background and target industry, and apply directly to each one.
See All 17 Customer Solutions Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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