Customer Specialist Jobs in Cleveland, OH
Customer Specialist jobs in Cleveland are concentrated in the city's downtown core, University Circle, and the Flats, with strong demand across healthcare, financial services, and insurance. Employers hiring right now include Sherwin-Williams, STERIS, and Sodexo. Scan the live roles below and apply to whichever ones fit.
Find Customer Specialist JobsOverview
Showing 4 of 122+ Customer Specialist jobs
The individual selected for this role will be expected to work at Automotive Finishes #9115 located at 5720 Brookpark Road, Cleveland, OH 44129.
This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate all material handling, tinting, mixing and testing equipment in a safe manner
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Comply with inventory control procedures and assist with bi-annual inventory review
- Complete Monthly and Quarterly Safety Training
- Assist with the Physical Inventory Process, which is conducted semi-annually
- Assist in promoting sales specials and initiatives
- Based on business needs, keyholder responsibilities include completing Branch Opening and end-of-day procedures and making nightly bank deposits
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
- Must have at least one (1) year of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch, or in automotive Industry
- Have at least two (2) years of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience using material handling equipment (for example, forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum hoists, drum dollies, conveyor belts, etc.)
- Have at least a High School diploma or GED
#SHWSales
The individual selected for this role will be expected to work at Automotive Finishes #9115 located at 5720 Brookpark Road, Cleveland, OH 44129.
This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate all material handling, tinting, mixing and testing equipment in a safe manner
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Comply with inventory control procedures and assist with bi-annual inventory review
- Complete Monthly and Quarterly Safety Training
- Assist with the Physical Inventory Process, which is conducted semi-annually
- Assist in promoting sales specials and initiatives
- Based on business needs, keyholder responsibilities include completing Branch Opening and end-of-day procedures and making nightly bank deposits
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
- Must have at least one (1) year of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch, or in automotive Industry
- Have at least two (2) years of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience using material handling equipment (for example, forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum hoists, drum dollies, conveyor belts, etc.)
- Have at least a High School diploma or GED
#SHWSales
See All 122+ Customer Specialist Jobs in Cleveland
Find roles in Cleveland that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Job Market in Cleveland
Who's Hiring
- Sherwin-Williams41
- STERIS20
- Sodexo20
- Trimark USA20
- IST Management20
Customer Specialist Jobs in Cleveland: Frequently Asked Questions
How do I get a customer specialist job in Cleveland?
Target Cleveland's largest hiring sectors first: healthcare systems anchored in University Circle, regional banks and credit unions downtown, and insurance carriers based in the greater metro. Roles concentrate along the Euclid Corridor and in suburban office parks in Beachwood and Independence. A background in client communication, CRM software, and problem resolution gives candidates a clear edge in Cleveland's service-driven market.
Which companies hire customer specialists in Cleveland?
Companies currently hiring customer specialists in Cleveland include Sherwin-Williams, STERIS, and Sodexo, per current listings on Migrate Mate as of September 2026. Cleveland's employer mix leans toward large healthcare networks, regional financial institutions, and utility providers, all of which maintain ongoing customer specialist teams.
Are there remote customer specialist jobs in Cleveland?
Yes, though availability depends on the role. Customer specialist positions involving phone, chat, or account support are more likely to be remote, while on-site client-facing or field-based roles are not. About 50% of customer specialist openings tied to Cleveland are remote or hybrid as of September 2026. Financial services and insurance roles in the Cleveland market tend to offer the most remote flexibility.
How can I get a customer specialist job in Cleveland with little or no experience?
The most realistic entry path in Cleveland is through customer service or account coordinator roles at the city's large healthcare networks or regional banks, which regularly hire candidates without prior specialist titles. Retail and call center experience at Cleveland-area employers translates directly. Familiarity with CRM tools and a willingness to start in inbound support or billing assistance roles positions entry-level candidates well for advancement.
Related Jobs in Ohio
See All 122+ Customer Specialist Jobs in Cleveland
Find roles in Cleveland that match your experience and apply in just a few clicks.
Find Customer Specialist Jobs