Customer Success Director Jobs in Nevada
Customer Success Director jobs in Nevada are open across Las Vegas and Carson City and other Nevada metros, with employers like MGM Resorts International, Light & Wonder, and Caesars Entertainment hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 11+ Customer Success Director jobs
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The primary responsibility of the International Marketing Director is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.
THE DAY-TO-DAY:
- Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
- Charged with taking into a larger role of developing property’s customer base to increase customer development efforts.
- Authorize and grant low amount of marker authorization limits to qualifying customers.
- Understand process for critical business decisions regarding customer credit lines, allowances, and comps.
- Manage casino patrons to profitable levels.
- Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.
- Attend special event functions when appropriate to promote marketing efforts and greet customers.
- May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
- Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
- Resolve customer disputes and complaints to the satisfaction of the customer and the company.
- Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.
THE IDEAL CANDIDATE:
- Has a High School Diploma or GED
- Must be 21 years of age or older
- Has 5+ Years of prior relevant experience in management in the casino marketing industry
- Must be able to communicate effectively in the language from assigned region: Far East Marketing – Mandarin and/or Cantonese etc.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The primary responsibility of the International Marketing Director is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.
THE DAY-TO-DAY:
- Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
- Charged with taking into a larger role of developing property’s customer base to increase customer development efforts.
- Authorize and grant low amount of marker authorization limits to qualifying customers.
- Understand process for critical business decisions regarding customer credit lines, allowances, and comps.
- Manage casino patrons to profitable levels.
- Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.
- Attend special event functions when appropriate to promote marketing efforts and greet customers.
- May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
- Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
- Resolve customer disputes and complaints to the satisfaction of the customer and the company.
- Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.
THE IDEAL CANDIDATE:
- Has a High School Diploma or GED
- Must be 21 years of age or older
- Has 5+ Years of prior relevant experience in management in the casino marketing industry
- Must be able to communicate effectively in the language from assigned region: Far East Marketing – Mandarin and/or Cantonese etc.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
See All 11 Customer Success Director Jobs in Nevada
Find roles in Nevada that match your experience and apply in just a few clicks.
Find JobsCustomer Success Director Jobs by City in Nevada
Where Nevada roles are concentrated, by current openings.
Customer Success Director Job Market in Nevada
A snapshot from current Nevada openings, updated as new roles post.
Who's Hiring
- MGM Resorts International4
- Light & Wonder2
- Caesars Entertainment1
- Robert Half1
- Ryder System1
Top Industries Hiring
- Banking & Financial Services1
- Education1
- Hospitality & Tourism1
- Staffing & Recruiting1
What Nevada Employers Look For
The qualifications that appear most often in customer success director jobs across Nevada.
- 5 or more years of customer success or account management experience in a B2B environment
- Demonstrated ability to lead and scale a team of customer success managers
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Experience owning net revenue retention, renewal, and upsell targets
- Strong cross-functional collaboration with sales, product, and implementation teams
- Bachelor's degree in business, communications, or a related field
Customer Success Director Jobs in Nevada: Frequently Asked Questions
How many customer success director jobs are there in Nevada?
There are 11+ customer success director openings in Nevada on Migrate Mate as of June 2026, with the most roles in Las Vegas and Carson City. New positions post regularly as employers across Nevada hire.
Which Nevada cities have the most customer success director jobs?
Las Vegas and Carson City have the most customer success director openings in Nevada right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success directors in Nevada?
Employers hiring customer success directors in Nevada include MGM Resorts International, Light & Wonder, and Caesars Entertainment, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success director jobs in Nevada?
Yes. About 27% of customer success director openings tied to Nevada are remote or hybrid as of June 2026. The rest are on-site roles based in Nevada metros.
How do I apply for customer success director jobs in Nevada?
You can apply to customer success director jobs in Nevada directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Nevada location, then apply to each one that fits.
See All 11 Customer Success Director Jobs in Nevada
Find roles in Nevada that match your experience and apply in just a few clicks.
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