Customer Success Operations Jobs in Oregon

Position Type

Full Time

Career area

Sales & Customer Service

Location

1 Bowerman Drive, Beaverton, Oregon 97005, United States

Job ID

R-85929

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO YOU’LL WORK WITH

The Nike.Net Business Team works at the intersection of Global Sales, Geographies, and Technology—including Product, Engineering, and Program. This role partners closely across these groups to deliver scalable digital solutions, align priorities, and accelerate wholesale transformation. The role reports into Global Sales leadership and influences cross-functional teams worldwide. The focus of this role will be to grow Nike's B2B E-Commerce Business.

WHO WE ARE LOOKING FOR

This role calls for a strategic operator who can spot opportunity and turn it into action. The ideal candidate thrives in ambiguity, leads through influence, and brings clarity to complex, global initiatives. They are a strong communicator with the ability to craft compelling, executive-ready narratives and align diverse stakeholders around a shared vision. They combine commercial instinct with analytical rigor—translating insights into business cases, priorities, and measurable outcomes.

They bring experience navigating matrixed organizations, building relationships across functions, and driving end-to-end execution across digital platforms or sales enablement initiatives. They are equally comfortable zooming out to identify new growth opportunities and diving deep to solve problems, remove friction, and ensure delivery. Above all, they think commercially—constantly challenging how to expand reach, accelerate adoption, and unlock revenue through new business models, partner types, and market expansion.

BASIC QUALIFICATIONS

- 5+ years of experience in business strategy, operations, digital platforms, or sales enablement
- Bachelor’s degree in Business, Finance, Marketing, or related field. Will accept any suitable combination of education, experience and training
- Proven ability to identify and shape opportunities that drive revenue and partner growth
- Experience working across new business models, partner types, or market expansions preferred
- Proficient in AI tools, Excel, AirTable

WHAT YOU’LL WORK ON

You will lead the expansion of Nike.Net into new business models and partner segments—owning delivery from concept to launch. You will connect strategy to execution, align teams, and ensure readiness across geographies to unlock growth and scale digital wholesale capabilities.

• Partner with Global Sales and Geography teams to define requirements and success models for onboarding new business and distributor partners
• Lead end-to-end delivery of onboarding initiatives, from discovery through launch—owning timelines, risks, and execution plans
• Align cross-functional teams across Product, Technology, and Program to deliver capabilities that enable scale
• Drive go-to-market readiness, including user acceptance testing, launch planning, and adoption strategy across stakeholders
• Identify and advance new business opportunities by leveraging market insights, partner feedback, and platform performance data
• Act as the business lead across teams—resolving blockers, aligning priorities, and maintaining momentum
• Define and track key performance indicators, delivering clear insights and storytelling to leadership

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.