Customer Success Operations Jobs in South Dakota
Customer Success Operations jobs in South Dakota are open across Sioux Falls, Pierre, and Rapid City and other South Dakota metros, with employers like CVS Health, The Bancorp, and AbbVie hiring at every experience level. Find a role that fits below and apply directly.
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Position Summary
We define fintech partnerships. The Bancorp does more than enable payments innovation. We work side by side with clients, combining deep expertise with a technology-forward approach to deliver creative, practical solutions. We don’t settle for what’s possible today. We look ahead to what’s next, helping clients grow and innovate with confidence.
The VP Lending Solutions Architect plays a key role in designing and delivering lending products and partner programs, translating business objectives into thoughtful, well-structured solutions that can be executed effectively within The Bancorp’s environment. This role combines analytical thinking, collaboration, and creativity to shape how products are built, refined, and brought to market. Working closely with Risk, Compliance, Legal, Operations, and Technology, the VP partners across teams to develop solutions that meet partner needs while aligning with regulatory expectations and internal frameworks, using governance processes as a mechanism to strengthen and advance product design.
From concept through launch and beyond, this position drives execution—coordinating cross-functional efforts, solving complex challenges, and maintaining alignment across stakeholders. The VP, Lending Solutions Architect ensures clarity and momentum throughout the product lifecycle, adapts to evolving requirements, and continuously enhances products post-launch by monitoring performance, identifying improvements, and ensuring ongoing alignment with approved structures and controls.
Key Responsibilities
- Translates partner needs into actionable product requirements and internal deliverables.
- Supports sales and partner development efforts by advising on new lending product constructs and serving as a subject matter expert on product capabilities, structures, and bank requirements.
- Facilitates partner communication, including recurring calls, status updates, and working sessions to ensure alignment on requirements and timelines.
- Leads end-to-end implementation of new products and product enhancements across partner programs.
- Ensures on-time delivery of key product initiatives through project planning, risk analysis and clear communication.
- Drives product initiatives through internal approval processes, coordinating with Risk, Compliance, Legal, Operations, and Technology stakeholders.
- Coordinates cross-functional execution, including scheduling meetings, tracking deliverables, and managing dependencies using collaboration tools such as Teams and Outlook.
- Tracks decisions, risks, issues, and action items to ensure accountability and effective execution across multiple initiatives.
- Leads ongoing oversight of launched lending products, including facilitating weekly product calls, leading monthly product performance and partner syncs, and coordinating product changes and feature enhancements through governance and implementation processes.
- Evaluates and manages product change requests, documenting impacts and guiding changes through governance and implementation processes.
- Monitors adherence to approved product designs, policies, and controls; escalate issues and drive corrective actions as needed.
- Develops, manages, and maintains product documentation, governance materials, and approval artifacts.
- Maintains centralized product documentation and knowledge repositories within SharePoint to support transparency and audit readiness.
- Supports audits, exams, and regulatory inquiries by gathering documentation, coordinating responses, and ensuring timely resolution.
- Performs other related duties as assigned.
Qualification Requirements
- Bachelor’s degree in business or related field, or equivalent combination of education and experience.
- 8+ years of experience with financial services products.
- 5–7 years of product or project management experience in financial services products.
- Experience in developing, supporting, or managing lending and credit products (e.g., loans, lines of credit, credit cards, secured cards) required.
- Experience launching or operating these products in a fintech or sponsor bank / partner program environment is a strong plus.
- Working knowledge of bank risk management frameworks and cross-functional stakeholder roles (Risk, Compliance, Legal, Operations).
- Familiarity with AI tools (e.g., ChatGPT, Claude, Copilot, Gemini) to enhance efficiency, streamline workflows, and improve quality of deliverables in a fast-paced environment.
- Solid understanding of product development lifecycle and governance processes.
- Excellent communication skills with the ability to engage audiences at all levels.
- Ability to operate independently in a self-managed team environment.
Travel
- Occasional travel (a few times per quarter, as needed).
Additional Information
This job will be open and accepting applications for a minimum of five days from the date it was posted.
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Company Culture & Background Screening
Company Culture at The Bancorp Bank:
The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.
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See All 17 Customer Success Operations Jobs in South Dakota
Find roles in South Dakota that match your experience and apply in just a few clicks.
Find JobsCustomer Success Operations Jobs by City in South Dakota
Where South Dakota roles are concentrated, by current openings.
Customer Success Operations Job Market in South Dakota
A snapshot from current South Dakota openings, updated as new roles post.
Who's Hiring
- CVS Health2

- The Bancorp2

- AbbVie1

- Affirm1

- Cloud Software1

Top Industries Hiring
- Healthcare & Medical Services3
- Biotechnology & Pharmaceuticals2
- Animal Care & Pet Services1
- Banking & Financial Services1
- Insurance1
What South Dakota Employers Look For
The qualifications that appear most often in customer success operations jobs across South Dakota.
- 2 or more years of experience in customer success, revenue operations, or a related role
- Hands-on experience with at least one CS platform such as Gainsight, Totango, or ChurnZero
- Proficiency in Salesforce or a comparable CRM for reporting and data management
- Demonstrated ability to build or optimize customer health scoring and renewal workflows
- Strong analytical skills with experience using Excel, SQL, or BI tools like Tableau or Looker
- Bachelor's degree in business, operations, or a related field, or equivalent work experience
Customer Success Operations Jobs in South Dakota: Frequently Asked Questions
How many customer success operations jobs are there in South Dakota?
There are 17+ customer success operations openings in South Dakota on Migrate Mate as of June 2026, with the most roles in Sioux Falls, Pierre, and Rapid City. New positions post regularly as employers across South Dakota hire.
Which South Dakota cities have the most customer success operations jobs?
Sioux Falls, Pierre, and Rapid City have the most customer success operations openings in South Dakota right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success operationss in South Dakota?
Employers hiring customer success operationss in South Dakota include CVS Health, The Bancorp, and AbbVie, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success operations jobs in South Dakota?
Yes. About 24% of customer success operations openings tied to South Dakota are remote or hybrid as of June 2026. The rest are on-site roles based in South Dakota metros.
How do I apply for customer success operations jobs in South Dakota?
You can apply to customer success operations jobs in South Dakota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred South Dakota location, then apply to each one that fits.
See All 17 Customer Success Operations Jobs in South Dakota
Find roles in South Dakota that match your experience and apply in just a few clicks.
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