Digital Coordinator Jobs
Digital Coordinator jobs are open across nonprofits, healthcare, media, and retail at every level from entry-level to senior, with specializations in content management, social media coordination, and email marketing. See the openings below and apply to the ones that match your experience.
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Department
INDIANA UNIVERSITY ONLINE (UA-OEC-IUBLA)
Department Information
Indiana University (IU) Online is dedicated to maintaining the academic integrity of an IU degree while expanding online education offerings to students locally, nationally, and internationally. As a university-wide office, IU Online provides strategic leadership in delivering online education, leveraging IU's scale, resources, and reputation. In alignment with the IU 2030 Strategic Plan , IU Online advances student access and success through innovative online programs and services developed in collaboration with IU campuses.
IU Online, under the Office of the Vice President for Student Success (VPSS) , partners with IU's academic units, as well as UITS' Teaching and Learning Technologies (TLT) for instructional design and learning technology and with University Communications and Marketing (UCM) for marketing, to develop, launch, and maintain online programs. As of Fall 2026, IU Online offers nearly 200 academic programs, 50 of which are collaborative academic programs across IU's 9 campuses with an enrollment of 11,063 students. The office manages admissions, recruitment, student services, administration, advising, reporting, program and assessment support, and compliance for online programs.
Job Summary
Department Specific Responsibilities
- Reports to the Manager, Non-Credit Learning and Digital Credentials and supports the administration, operation, and continuous improvement of Indiana University's non-credit learning and digital credentialing platforms.
- Serves as a primary point of contact for learners and university stakeholders seeking information, consultation, training, or assistance with IU Expand and digital credentialing services.
- Monitors shared service inboxes and manages inquiries from initial contact through resolution, follow-up, or escalation.
- Assists users with account access, registration, enrollment, course participation, payments, refunds, digital credentials, and related platform questions.
- Investigates and resolves routine and moderately complex platform, account, enrollment, credentialing, and administrative issues.
- Coordinates with university partners on matters involving accessibility, security, payments, identity management, system integrations, vendor support, and other specialized areas.
- Processes requests received through Qualtrics forms, shared inboxes, and other approved intake channels.
- Reviews submissions for completeness, accuracy, and alignment with established requirements and coordinates necessary documentation, approvals, and follow-up.
- Configures and maintains assigned platform components, digital badge records, issuer information, user access, and related administrative settings.
- Reviews new and updated IU Expand listings for accuracy, consistency, usability, accessibility considerations, and adherence to platform standards.
- Maintains records, tracks workflow progress, documents troubleshooting activities, and supports knowledge sharing and operational continuity.
- Identifies recurring questions, support trends, and opportunities to improve forms, documentation, training resources, communications, and administrative processes.
- Participates in testing platform enhancements, workflow changes, and service improvements and provides feedback from the user-support perspective.
General Responsibilities
- Provides experienced assistance with project management activities, resource allocation, and communication.
- Develops a schedule designed to meet necessary deadlines and communicates with team members.
- Monitors project progress and handles highly complex issues that arise.
- Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Allocates tasks and assignments to lower-level appointed staff and monitors their performance.
- Performs a variety of administrative skills and prepares correspondence related to the project.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED.)
Preferred
- Bachelor's degree.
WORK EXPERIENCE
Required
- 4 years of relevant experience.
Preferred
- Experience working in a complex, decentralized higher education environment.
- Experience providing customer or technical support for a technology platform or online service.
SKILLS
Required
- Demonstrates project management skills.
- Proficient written and verbal communication skills.
- Excellent collaboration and team building skills.
- Demonstrates time management and priority setting skills.
- Effective interpersonal skills.
- Ability to lead/manage others.
- Ability to drive multiple projects to successful completion.
Preferred
- Experience coordinating administrative workflows, documentation, training materials, projects, or service requests.
- Experience working with learning technologies, continuing or professional education, digital credentials, or higher education services.
- Excellent customer service, collaboration, and problem-solving abilities.
- Ability to learn technology platforms, follow established processes, and identify solutions to operational and user needs.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
IU Expand is Indiana University's centralized platform for continuing education, professional development, employee training, public outreach, and other non-credit learning opportunities. The platform hosts 2,000 plus courses, has served more than 170,000 unique learners, and has generated more than $1.8 million in revenue since its paywall launched in 2017.
Indiana University also uses Parchment Digital Badging, formerly Canvas Credentials, to issue verified digital credentials recognizing learning activities, achievements, skills, and competencies. Digital badges and micro-credentials may recognize for-credit learning, non-credit learning, or a combination of the 2.
Work Location
2805 East10th Street
Bloomington, Indiana 47408
This position is eligible to work a hybrid schedule (mix between in-person work and remote), subject to change in the future based on university policy and business needs.
Advertised Salary
$23.45-$26.45 per hour
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: General Administration
Job Family: Project Management
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
Department
INDIANA UNIVERSITY ONLINE (UA-OEC-IUBLA)
Department Information
Indiana University (IU) Online is dedicated to maintaining the academic integrity of an IU degree while expanding online education offerings to students locally, nationally, and internationally. As a university-wide office, IU Online provides strategic leadership in delivering online education, leveraging IU's scale, resources, and reputation. In alignment with the IU 2030 Strategic Plan , IU Online advances student access and success through innovative online programs and services developed in collaboration with IU campuses.
IU Online, under the Office of the Vice President for Student Success (VPSS) , partners with IU's academic units, as well as UITS' Teaching and Learning Technologies (TLT) for instructional design and learning technology and with University Communications and Marketing (UCM) for marketing, to develop, launch, and maintain online programs. As of Fall 2026, IU Online offers nearly 200 academic programs, 50 of which are collaborative academic programs across IU's 9 campuses with an enrollment of 11,063 students. The office manages admissions, recruitment, student services, administration, advising, reporting, program and assessment support, and compliance for online programs.
Job Summary
Department Specific Responsibilities
- Reports to the Manager, Non-Credit Learning and Digital Credentials and supports the administration, operation, and continuous improvement of Indiana University's non-credit learning and digital credentialing platforms.
- Serves as a primary point of contact for learners and university stakeholders seeking information, consultation, training, or assistance with IU Expand and digital credentialing services.
- Monitors shared service inboxes and manages inquiries from initial contact through resolution, follow-up, or escalation.
- Assists users with account access, registration, enrollment, course participation, payments, refunds, digital credentials, and related platform questions.
- Investigates and resolves routine and moderately complex platform, account, enrollment, credentialing, and administrative issues.
- Coordinates with university partners on matters involving accessibility, security, payments, identity management, system integrations, vendor support, and other specialized areas.
- Processes requests received through Qualtrics forms, shared inboxes, and other approved intake channels.
- Reviews submissions for completeness, accuracy, and alignment with established requirements and coordinates necessary documentation, approvals, and follow-up.
- Configures and maintains assigned platform components, digital badge records, issuer information, user access, and related administrative settings.
- Reviews new and updated IU Expand listings for accuracy, consistency, usability, accessibility considerations, and adherence to platform standards.
- Maintains records, tracks workflow progress, documents troubleshooting activities, and supports knowledge sharing and operational continuity.
- Identifies recurring questions, support trends, and opportunities to improve forms, documentation, training resources, communications, and administrative processes.
- Participates in testing platform enhancements, workflow changes, and service improvements and provides feedback from the user-support perspective.
General Responsibilities
- Provides experienced assistance with project management activities, resource allocation, and communication.
- Develops a schedule designed to meet necessary deadlines and communicates with team members.
- Monitors project progress and handles highly complex issues that arise.
- Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Allocates tasks and assignments to lower-level appointed staff and monitors their performance.
- Performs a variety of administrative skills and prepares correspondence related to the project.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED.)
Preferred
- Bachelor's degree.
WORK EXPERIENCE
Required
- 4 years of relevant experience.
Preferred
- Experience working in a complex, decentralized higher education environment.
- Experience providing customer or technical support for a technology platform or online service.
SKILLS
Required
- Demonstrates project management skills.
- Proficient written and verbal communication skills.
- Excellent collaboration and team building skills.
- Demonstrates time management and priority setting skills.
- Effective interpersonal skills.
- Ability to lead/manage others.
- Ability to drive multiple projects to successful completion.
Preferred
- Experience coordinating administrative workflows, documentation, training materials, projects, or service requests.
- Experience working with learning technologies, continuing or professional education, digital credentials, or higher education services.
- Excellent customer service, collaboration, and problem-solving abilities.
- Ability to learn technology platforms, follow established processes, and identify solutions to operational and user needs.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
IU Expand is Indiana University's centralized platform for continuing education, professional development, employee training, public outreach, and other non-credit learning opportunities. The platform hosts 2,000 plus courses, has served more than 170,000 unique learners, and has generated more than $1.8 million in revenue since its paywall launched in 2017.
Indiana University also uses Parchment Digital Badging, formerly Canvas Credentials, to issue verified digital credentials recognizing learning activities, achievements, skills, and competencies. Digital badges and micro-credentials may recognize for-credit learning, non-credit learning, or a combination of the 2.
Work Location
2805 East10th Street
Bloomington, Indiana 47408
This position is eligible to work a hybrid schedule (mix between in-person work and remote), subject to change in the future based on university policy and business needs.
Advertised Salary
$23.45-$26.45 per hour
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: General Administration
Job Family: Project Management
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
Digital Coordinator Jobs by Experience Level
See All 109+ Digital Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Digital Coordinator JobsDigital Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Music
- Staffing & Recruiting
- Technology & Software
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in digital coordinator jobs.
- One to three years of experience in digital marketing, communications, or a related field
- Proficiency with a content management system such as WordPress or a comparable platform
- Experience scheduling and publishing content across major social platforms
- Familiarity with email marketing tools and basic campaign setup and reporting
- Strong written communication skills with attention to grammar and brand voice
- Bachelor's degree in marketing, communications, journalism, or a related discipline
Tips for Your Digital Coordinator Job Search
Tailor your resume to each listing
Digital coordinator postings vary widely, so swap in the exact tools and platforms each employer names. If one listing calls out content calendars and another emphasizes email workflows, your resume should reflect that specific language, not a generic summary.
Show metrics alongside your deliverables
Employers expect to see outcomes, not just tasks. Replace vague bullets like 'managed social channels' with specifics: how many platforms, what posting cadence, and any measurable growth you contributed to during that period.
Apply early to roles that fit
Migrate Mate lists digital coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your tools
Filter openings by the platforms you know best, whether that's a specific CMS, email service provider, or project management tool. Matching your existing stack to an employer's listed requirements gives your application an immediate edge.
Prepare a portfolio of real campaign assets
Bring two or three concrete examples to interviews: a content calendar you built, an email you wrote and sent, or a social post series you coordinated. Hiring managers for coordinator roles respond to tangible work far more than general descriptions.
Ask clarifying questions in your interview
Find out which team you would support most closely and what your first project would look like. Coordinators often sit at the intersection of multiple departments, so understanding the reporting structure upfront helps you assess fit and ask sharper follow-up questions.
Digital Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most digital coordinators?
The most active employers for digital coordinators right now are Qdoba, GRAY MEDIA, and Nexstar Media Group, and the most openings are in California, Florida, and Illinois, based on current listings on Migrate Mate as of November 2026. Healthcare systems, media companies, and national nonprofits consistently fill a large share of these roles.
How many digital coordinator jobs are remote?
About 61% of digital coordinator openings are fully remote or hybrid as of November 2026, reflecting broad employer comfort with distributed digital work. Roles focused on email marketing, content scheduling, and social media management tend to be the most remote-friendly, while positions requiring on-site event coordination or studio production are more likely to require in-person presence.
How do you become a digital coordinator?
Start by building hands-on experience with the core tools: a content management system, an email marketing platform, and at least one social scheduling tool. Internships, freelance projects, or volunteer work for a local organization can substitute for formal experience early on. A degree in communications, marketing, or a related field helps, and a portfolio of real work you have coordinated closes most hiring gaps.
Can you get a digital coordinator job with little or no experience?
Yes, many entry-level digital coordinator roles explicitly welcome candidates with limited formal experience if you can show practical skills. Build a small portfolio by managing social accounts for a club, freelancing for a small business, or running your own content project. Emphasize your familiarity with specific tools in your resume, because employers for coordinator roles prioritize tool fluency over years of experience.
What does the digital coordinator interview process look like?
Most digital coordinator interviews follow a two or three stage process. An initial phone or video screen with a recruiter covers your background and tool experience. A second interview with the hiring manager goes deeper into how you handle content calendars, deadlines, and cross-team communication. Some employers add a brief skills exercise, such as drafting a sample social post or outlining a simple campaign plan, before extending an offer.
Where can I find and apply to digital coordinator jobs?
You can find and apply to digital coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing. New positions are added regularly, so checking back frequently gives you the best chance of catching openings before they close.
See All 109+ Digital Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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