E-3 Visa Client Success Manager Jobs
Client Success Manager roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Australian nationals can work in the U.S. on an E-3 without entering a lottery, with two-year renewable status and no annual cap to worry about.
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INTRODUCTION
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
ROLE OVERVIEW
The Director of Client Success leads ongoing client-facing activities for Rx Savings Solutions’ Employer and Health Plan partners. This role is responsible for developing trusted relationships with assigned clients, including large and complex accounts, to drive successful performance, client retention, member engagement, and growth. The Director of Client Success serves as the executive for key client meetings, communications, and coordination of engagement marketing plans, while ensuring operational excellence across implementation, client engagement, reporting, and delivery of services. The role partners closely with Commercial Sales, Implementation, Engagement, Marketing, Analytics, and other internal teams to support renewals, optimize program performance, and create a consistent, high-quality client experience.
KEY RESPONSIBILITIES
- Lead a team of Strategic Client Executives who serve as the main liaison for assigned Employer and Health Plan client meetings, communications, and client-specific coordination.
- Develop and maintain trusted client relationships that support performance, retention, engagement, and growth objectives.
- Monitor client obligations, program performance, ROI, registration incentives, and operational delivery of services.
- Obtain, interpret, and present reporting, analytics, and insights to tell the client story using both qualitative and quantitative data.
- Measure, track, and evaluate program effectiveness, member engagement, and opportunities for optimization.
- Collaborate with Implementation to ensure successful set-up, launch readiness, and ongoing delivery of services, including engagement marketing plans.
- Strategize with your directs and oversee effective member-facing educational and communication materials, including internal communications, open enrollment support, and digital or print campaigns.
- Provide internal client communications support to ensure alignment, clarity, and timely follow-through across teams.
- Facilitate cross-functional projects and operational development with internal partners, vendors, and external stakeholders as needed.
- Support member experience integrations, including incentives, data feeds, integrated reporting, and related partner or vendor coordination.
- Create structure in ambiguous situations by supporting your team to have strategic account plans, growth initiatives, and client-specific priorities.
- Support the renewal process activities in close partnership with the Commercial Sales team.
- Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.
EXPERIENCE & QUALIFICATIONS
- 4–7+ years of leadership experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions; level may vary based on scope and complexity of assigned clients.
- Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.
- Clear understanding of client account management, client lifecycles, engagement marketing strategies, and program performance management.
- Experience supporting large, complex Health Plan clients preferred.
- Strong project management and communication skills, with the ability to coordinate work across internal teams, clients, partners, and vendors.
- Excellent written and verbal communicator with a polished client presence and a passion for learning.
- Self-motivated with a willingness to adapt to change in a growing company.
- Ability to present and contribute ideas, create structure in ambiguity, and work effectively in a team environment.
- Experience with Salesforce, Microsoft Office Suite, AI and marketing automation platforms preferred.
- Ability to travel as needed, estimated 5–10% annually.
COMPENSATION
- Our Base Pay Range for this position: $116,600 - $194,400
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown above is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Client Success Manager
Frame your degree for specialty occupation
Your Australian bachelor's degree must map directly to the Client Success Manager role. A degree in business, marketing, or communications strengthens the specialty occupation argument. A general degree with unrelated coursework can complicate LCA approval, so prepare a credential evaluation before applying.
Target employers with active LCA filing history
Search the DOL's OFLC disclosure data for companies that have previously filed LCAs for client success, account management, or customer experience roles. Employers already familiar with the process are far less likely to stall or withdraw an offer over sponsorship concerns.
Address E-3 eligibility early in interviews
Raise your Australian citizenship and E-3 visa eligibility before the offer stage, not after. Many hiring managers confuse E-3 with H-1B visa and assume a lottery is involved. Clarifying there's no lottery and the employer cost is low keeps sponsorship from becoming a dealbreaker.
Use Migrate Mate's E-3 filing service for end-to-end support
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork. The service manages DOL certification, DS-160 preparation, and consulate appointment support, reducing the risk of delays from incomplete or incorrectly filed documents.
Confirm the job posting specifies degree requirements
An E-3 petition requires the role to be a specialty occupation. If the job description says 'bachelor's preferred' rather than 'required,' USCIS may reject the classification. Ask hiring managers to confirm the official job requirements reflect a degree as mandatory before your employer submits any paperwork.
Understand the LCA wage requirement before negotiating
Your employer's LCA must certify your offered salary meets the DOL prevailing wage for the role and location. Negotiate your compensation with this floor in mind, and ask your employer to check the DOL wage database before extending a formal offer.
E-3 Visa Client Success Manager: Frequently Asked Questions
How do I find Client Success Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 sponsorship. You can filter by job title, location, and employer sponsorship history to identify companies already set up to hire on an E-3. This removes the guesswork of cold-applying to employers who have never sponsored before.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Client Success Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a bachelor's degree in a specific field such as business, communications, or marketing. The key is that the degree must be tied to the position, not just preferred. Roles framed as general business positions without a defined degree requirement can face scrutiny during LCA review or at the consulate.
How does the E-3 compare to the H-1B for Client Success Manager roles?
The E-3 has a significant practical advantage for Australians in this field. There's no lottery, no annual cap that fills up, and the employer filing timeline is much shorter. H-1B registration happens once a year in March, and selection isn't guaranteed. With an E-3, you and your employer can move on an offer year-round without waiting for a lottery result.
Can I change employers while on an E-3 as a Client Success Manager?
Yes, but your new employer must file a fresh LCA with the DOL and you'll need to obtain a new E-3 visa stamp, which typically requires a consulate appointment in Australia or a third country. You can begin working for the new employer once the LCA is certified and your new visa is issued. There's no portability mechanism like some other visa categories.