E-3 Visa Customer Program Manager Jobs
Customer Program Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, communications, or a related field. Australian professionals can secure employer-sponsored E-3 status with no lottery and unlimited two-year renewals, making long-term client-facing careers in the U.S. genuinely accessible.
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Get Access To All JobsWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Health100 is America's trusted front door to health and care. The Health100 platform integrates any participating health plan, PBM, pharmacy (retail and specialty), provider, digital health point solution provider, and employer, and addresses the top health care challenges for the consumer. Additionally, Health100 provides industry-leading retail and specialty pharmacy operating systems and consumer engagement services.
The Customer Program Owner serves as the strategic and accountable leader for customers using Health100's pharmacy management systems, owning the end-to-end customer journey from onboarding and implementation through ongoing program performance, reporting, and value realization. This role is focused on building long-term, trusted customer partnerships, guiding organizations through operational transformation, and ensuring sustained success, with regular travel to customer sites as a key component of the position.
What You Will Own
Own the Customer Relationship
- Serves as the primary point of contact for the customer from contract signature through the full life of the engagement.
- Runs a disciplined governance cadence, including regular working sessions, check-ins, program and implementation plan reviews and quarterly business reviews.
- Stays close enough to the customer's business priorities, internal dynamics, and organizational context to anticipate issues before they escalate.
Lead Program Delivery and Maintain the Customer Record
- Manages the integrated program plan for the customer, spanning all products they use.
- Manages change carefully. Leads decisions on when and how new capabilities are activated, balancing customer readiness and operational risk tolerance.
- Serves as the single source of commitments to the customer: scope, timelines, configurations, SLAs.
- Partners with various stakeholders to ensure the customer's program documentation is accurate and complete.
Drive Adoption and Value
- Holds accountability to outcomes, not just activities. Success means the customer is realizing the value they expected.
- Works with Customer Insights to track module-level adoption and translate that data into a clear narrative for business reviews and customer conversations.
- Channels customer feedback and product needs into Health100's structured roadmap and Customer Advisory Board processes, advocating for the customer's priorities through the right channels and framing so they're heard.
Required Qualifications
- 10+ years of enterprise customer-facing experience in program management, customer success, or account management for large complex accounts.
- Track record of sustained long-term client relationships at senior levels in IT-intensive industries (healthcare, pharmacy, health systems, or analogous).
- Demonstrated ability to coordinate internally across Engineering, Product, and Operations functions without direct authority over them.
- Fluency in enterprise software implementation: release trains, configuration management, change management, SLA accountability.
- Structured communication: can write a program plan, run a business review, present a crisp escalation, and produce written artifacts that outlast the meeting.
- Comfortable managing long-horizon engagements with the ability to hold the long view while managing week-to-week operational detail.
Preferred Qualifications
- Pharmacy management systems, specialty pharmacy, or pharmacy benefit management (PBM) domain familiarity.
- Experience within a technology or SaaS organization.
- Prior experience in a health system or retail pharmacy operator context.
Education
- Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field, or equivalent professional experience. Master's degree preferred.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Health100 is America's trusted front door to health and care. The Health100 platform integrates any participating health plan, PBM, pharmacy (retail and specialty), provider, digital health point solution provider, and employer, and addresses the top health care challenges for the consumer. Additionally, Health100 provides industry-leading retail and specialty pharmacy operating systems and consumer engagement services.
The Customer Program Owner serves as the strategic and accountable leader for customers using Health100's pharmacy management systems, owning the end-to-end customer journey from onboarding and implementation through ongoing program performance, reporting, and value realization. This role is focused on building long-term, trusted customer partnerships, guiding organizations through operational transformation, and ensuring sustained success, with regular travel to customer sites as a key component of the position.
What You Will Own
Own the Customer Relationship
- Serves as the primary point of contact for the customer from contract signature through the full life of the engagement.
- Runs a disciplined governance cadence, including regular working sessions, check-ins, program and implementation plan reviews and quarterly business reviews.
- Stays close enough to the customer's business priorities, internal dynamics, and organizational context to anticipate issues before they escalate.
Lead Program Delivery and Maintain the Customer Record
- Manages the integrated program plan for the customer, spanning all products they use.
- Manages change carefully. Leads decisions on when and how new capabilities are activated, balancing customer readiness and operational risk tolerance.
- Serves as the single source of commitments to the customer: scope, timelines, configurations, SLAs.
- Partners with various stakeholders to ensure the customer's program documentation is accurate and complete.
Drive Adoption and Value
- Holds accountability to outcomes, not just activities. Success means the customer is realizing the value they expected.
- Works with Customer Insights to track module-level adoption and translate that data into a clear narrative for business reviews and customer conversations.
- Channels customer feedback and product needs into Health100's structured roadmap and Customer Advisory Board processes, advocating for the customer's priorities through the right channels and framing so they're heard.
Required Qualifications
- 10+ years of enterprise customer-facing experience in program management, customer success, or account management for large complex accounts.
- Track record of sustained long-term client relationships at senior levels in IT-intensive industries (healthcare, pharmacy, health systems, or analogous).
- Demonstrated ability to coordinate internally across Engineering, Product, and Operations functions without direct authority over them.
- Fluency in enterprise software implementation: release trains, configuration management, change management, SLA accountability.
- Structured communication: can write a program plan, run a business review, present a crisp escalation, and produce written artifacts that outlast the meeting.
- Comfortable managing long-horizon engagements with the ability to hold the long view while managing week-to-week operational detail.
Preferred Qualifications
- Pharmacy management systems, specialty pharmacy, or pharmacy benefit management (PBM) domain familiarity.
- Experience within a technology or SaaS organization.
- Prior experience in a health system or retail pharmacy operator context.
Education
- Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field, or equivalent professional experience. Master's degree preferred.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See all 122+ E-3 Visa Customer Program Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Program Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Program Manager
Frame your degree for specialty occupation
DOL requires your bachelor's degree field to align directly with the Customer Program Manager role. A degree in business, communications, or project management supports this cleanly. A general arts degree needs a clear bridge to your job duties in your employer's offer letter.
Target companies with active LCA filing history
Employers who have filed Labor Condition Applications for program management or customer success roles already understand E-3 visa sponsorship mechanics. Search DOL's OFLC disclosure data for 'Customer Program Manager' and similar titles to identify employers who've sponsored this role before.
Get your offer letter to specify the degree requirement
Your E-3 application depends on the offer letter stating that a bachelor's degree in a specific field is required for the role, not just preferred. Ask your employer's HR team to confirm this language before the LCA is filed with DOL.
Clarify client site work arrangements before filing
Customer Program Managers often work across multiple client locations. If your role involves third-party worksites, your employer needs a separate LCA for each worksite location. Confirm the work arrangement with your hiring manager before the LCA certification process begins.
Use Migrate Mate's E-3 filing service for LCA and consulate prep
Once you have a signed offer, use Migrate Mate's E-3 filing service to handle your LCA submission, DS-160, and consulate appointment preparation. This is especially useful for program managers whose roles span multiple client accounts, which can complicate the LCA filing.
Prepare client-facing work evidence for your visa interview
Consular officers assess whether your role genuinely qualifies as a specialty occupation. Bring documentation showing the analytical and strategic scope of your work, such as program plans, stakeholder reports, or a detailed job description that demonstrates degree-level responsibilities.
E-3 Visa Customer Program Manager: Frequently Asked Questions
How do I find Customer Program Manager jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3 visa sponsorship roles in the U.S. You can filter Customer Program Manager positions by employers who have a history of sponsoring E-3 workers, which removes the guesswork of cold-applying to companies unfamiliar with the visa. Start your search on Migrate Mate to see active roles matched to your E-3 eligibility.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Program Manager role qualify as a specialty occupation for the E-3?
Yes, provided the employer's offer letter specifies that a bachelor's degree in a relevant field, such as business, communications, or project management, is required for the position. The key is that 'required' language. If the posting says 'preferred,' your employer needs to update the offer documentation before the DOL will certify the LCA.
How does the E-3 visa compare to H-1B for Customer Program Manager roles?
The E-3 has a significant practical advantage: there's no lottery. H-1B visa applicants for program management roles face a random selection process with roughly a one-in-four chance of selection each year. The E-3 is available to Australian nationals year-round with no cap lottery, so a qualified candidate with a job offer can proceed directly to the consulate without waiting for a registration draw.
What happens to my E-3 status if I move to a new client program or change employers?
Changing employers requires a new LCA and a new E-3 visa stamp or, if you're already in the U.S., a new LCA at minimum before you start with the new company. Moving to a different client program under the same employer generally doesn't trigger a new filing unless the worksite location or job duties change substantially enough to alter the LCA terms.