E-3 Visa IT Support Technician Jobs
IT Support Technician roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. The E-3 has no lottery and no annual cap, so Australian technicians can apply year-round as soon as they have a job offer and a certified Labor Condition Application from their employer.
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Overview
This position will provide remote IT services for Patients and Staff. About 19 hours per week.
Current University Of Utah Students preferred for this role.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position assists with the development and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Handles user problems via the phone or web tickets.
- Does basic troubleshooting for customer using provided tools.
- Identifies, researches, and resolves technical problems.
- Documents, tracks and monitors problems to ensure a timely resolution.
- Responds to telephone calls, email and personnel requests for technical support.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Attends team meetings and communicates issues that arise appropriately.
- Works under immediate supervision.
- Other duties as assigned by the help desk manager.
Knowledge / Skills / Abilities
- Ability to troubleshoot issues remotely.
- Flexible, with an excellent work ethic.
- Excellent customer service and communication skills, including written, verbal and telephone skills.
- Ability to follow directions from supervisors appropriately.
- Ability to work well in a team environment.
- Ability to work with Hospital Staff and Patients.
Qualifications
Required
Currently enrolled in applicable, accredited program.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects. The worker is required to function in narrow aisles or passageways. The worker is subject to hazards such as climbing a ladder.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82754
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology
Workplace Set Up On-site

Overview
This position will provide remote IT services for Patients and Staff. About 19 hours per week.
Current University Of Utah Students preferred for this role.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position assists with the development and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Handles user problems via the phone or web tickets.
- Does basic troubleshooting for customer using provided tools.
- Identifies, researches, and resolves technical problems.
- Documents, tracks and monitors problems to ensure a timely resolution.
- Responds to telephone calls, email and personnel requests for technical support.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Attends team meetings and communicates issues that arise appropriately.
- Works under immediate supervision.
- Other duties as assigned by the help desk manager.
Knowledge / Skills / Abilities
- Ability to troubleshoot issues remotely.
- Flexible, with an excellent work ethic.
- Excellent customer service and communication skills, including written, verbal and telephone skills.
- Ability to follow directions from supervisors appropriately.
- Ability to work well in a team environment.
- Ability to work with Hospital Staff and Patients.
Qualifications
Required
Currently enrolled in applicable, accredited program.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects. The worker is required to function in narrow aisles or passageways. The worker is subject to hazards such as climbing a ladder.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82754
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology
Workplace Set Up On-site
See all 678+ IT Support Technician jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as an IT Support Technician
Verify your degree supports the role
USCIS requires your degree field to match the IT Support Technician position. A degree in information technology, computer science, or a related discipline works. A general business degree may not, even with years of hands-on support experience.
Document equivalent experience using the three-for-one rule
If your Australian qualification is a two-year diploma, three years of relevant IT support work can substitute for each missing year of a four-year degree. Gather employment records and reference letters before your first interview to avoid delays later.
Target employers with existing LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data for companies that have filed LCAs for IT support roles. These employers already understand the process, which shortens the time between your offer and visa application.
Ask about the LCA timeline before accepting an offer
Your employer must file and receive a certified LCA from DOL before you can apply for the E-3. Certification typically takes seven business days, but ask HR whether they've done this before so you know whether to expect delays in the process.
Use Migrate Mate's E-3 filing service after your offer
Once you have a written job offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This avoids the common mistake of submitting incomplete prevailing wage documentation, which can delay your consulate appointment.
Prepare for specialty occupation scrutiny at the consulate
Consular officers sometimes question whether IT Support Technician roles meet the specialty occupation standard. Bring your offer letter, a detailed job description specifying degree requirements, and evidence that the role involves complex technical problem-solving, not general helpdesk tasks.
IT Support Technician jobs are hiring across the US. Find yours.
Find IT Support Technician JobsIT Support Technician E-3 Visa: Frequently Asked Questions
How do I find IT Support Technician jobs that offer E-3 visa sponsorship?
Search Migrate Mate to find IT Support Technician roles filtered specifically for E-3 visa sponsorship. Most general job boards don't distinguish between visa types, so you end up contacting employers who won't sponsor. Migrate Mate surfaces roles where employers are already open to the E-3 process, saving you time screening unsuitable listings.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an IT Support Technician role qualify as a specialty occupation for the E-3?
It depends on how the role is defined. USCIS requires the position to normally require at least a bachelor's degree in a specific field. A technician role focused on complex systems administration, network infrastructure, or enterprise software support is more likely to qualify than a general helpdesk position. Your employer's job description needs to reflect that degree-level knowledge is required, not just preferred.
How does the E-3 compare to the H-1B for IT Support Technician roles?
The E-3 is available only to Australian nationals but has no lottery and no annual cap, so you can apply any time you have a qualifying job offer. The H-1B is open to all nationalities but involves a randomised lottery that most applicants don't win. For an Australian IT professional, the E-3 is a significantly more reliable path to U.S. employment in the same roles.
Can I change employers while working in the U.S. on an E-3 as an IT Support Technician?
Yes, but your new employer must file a fresh LCA with DOL and you'll need to obtain a new E-3 visa stamp before re-entering the U.S. You can begin working for the new employer once the LCA is certified and you have a valid visa, but you can't simply transfer the existing visa between employers the way some other visa categories allow.
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