E-3 Visa Major Account Executive Jobs
Major Account Executive roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, sales, or a related field. Australian professionals in enterprise sales can secure two-year, renewable E-3 status without competing in the H-1B lottery, giving you a faster path to U.S. employment.
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Get Access To All JobsINTRODUCTION
The USDS JV Incident Management Team (IMT) is a critical pillar within the US Tech and Product organization, dedicated to ensuring the resilience and reliability of TikTok’s U.S. Data Security infrastructure. As a security-first division, we focus on providing specialized oversight and protection for U.S. user data and the platforms that support them. While global teams monitor overall service health, the IMT is uniquely positioned to manage the "blast radius" within the USDS environment. We act as the bridge between technical engineering teams (SRE, Infrastructure, Platform) and business stakeholders, ensuring that every major incident is handled with the precision and urgency required by our unique operating environment. As a Major Incident Manager, you will be at the forefront of protecting the TikTok experience for millions of users. You will join a cohesive, proficient team committed to upholding the highest standards of professionalism and technical expertise, directly contributing to the safety and security of the U.S. digital ecosystem.
Responsibilities
- Incident Command: Lead the end-to-end response for high-severity incidents, driving rapid restoration of service while coordinating across cross-functional engineering teams.
- Stakeholder Communication: Craft and deliver clear, timely, and accurate communication updates to internal stakeholders, executive leadership, and customer-facing teams during critical events.
- Post-Incident Reviews: Facilitate blameless post-mortems, ensuring root causes are thoroughly identified, actionable remediation items are tracked, and lessons learned are shared globally.
- Dashboarding & Visibility: Create and maintain real-time operational dashboards that provide high visibility into system health, incident trends, and key reliability metrics (MTTD/MTTR).
- Continuous Improvement: Analyze incident data and operational metrics to identify systemic trends, driving initiatives to reduce Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
- Team Process Evolution: Manage and optimize the incident management rotation, refining playbooks, alerting thresholds, and escalation pathways for the SRE org.
- Alerting & Monitoring Improvements: Partner with SRE and development teams to continuously refine alert thresholds, reduce alert fatigue, and ensure high-severity pages are highly actionable.
- Automation Engineering: Design and build automated workflows to streamline incident response, such as automated stakeholder communications, auto-remediation scripts, and tool integrations.
- Oncall Support: The Incident Management team operates 24x5x365 with on-call rotation during weekends. This position is for the Sunday to Thursday shift, from 5 PM PT to 2 AM PT.
BASIC QUALIFICATIONS
- Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience) with 4+ years of experience in Incident Management, Production Support, or SRE/Operations within a large-scale SaaS or cloud environment.
- Strong understanding of cloud computing concepts (AWS, GCP, or Azure) and modern infrastructure architectures (microservices, Kubernetes, CI/CD pipelines).
- Hands-on experience configuring and refining alerts and monitoring templates using industry-standard tools (e.g., Grafana, Splunk, Prometheus, New Relic).
- Ability to write scripts (e.g., Bash, Python) or use low-code integration tools to automate repetitive incident management tasks and notification pipelines.
- Exceptional verbal and written communication skills, with a track record of translating deeply technical issues into clear business impact summaries for leadership.
- Strong working knowledge of ITIL incident management frameworks or modern DevOps/SRE incident response practices.
PREFERRED QUALIFICATIONS
- 5+ years of experience in Incident Management, Production Support, or SRE/Operations within a large-scale SaaS or cloud environment.
- Deep alignment with Google SRE principles, including Error Budgets, SLA/SLO/SLI management, and automation-first mindsets.
- Proven experience implementing ChatOps, auto-remediation workflows, or Event-Driven Ansible/Runbook automation to programmatically resolve common alerts.
- Advanced proficiency with modern incident orchestration platforms like PagerDuty, Opsgenie, JIRA Service Management, and Slack integrations.
- Experience using SQL, Tableau, or similar data visualization tools to build operational dashboards and report on organizational reliability metrics.
- Relevant industry certifications such as ITIL v4, AWS/GCP Certified Professional, or Certified Incident Commander.
- Experience coaching and training engineering teams on best practices for on-call hygiene and conducting constructive post-mortems.
ABOUT USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS REASONABLE ACCOMMODATION
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.
JOB INFORMATION
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $129960 - $246240 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
INTRODUCTION
The USDS JV Incident Management Team (IMT) is a critical pillar within the US Tech and Product organization, dedicated to ensuring the resilience and reliability of TikTok’s U.S. Data Security infrastructure. As a security-first division, we focus on providing specialized oversight and protection for U.S. user data and the platforms that support them. While global teams monitor overall service health, the IMT is uniquely positioned to manage the "blast radius" within the USDS environment. We act as the bridge between technical engineering teams (SRE, Infrastructure, Platform) and business stakeholders, ensuring that every major incident is handled with the precision and urgency required by our unique operating environment. As a Major Incident Manager, you will be at the forefront of protecting the TikTok experience for millions of users. You will join a cohesive, proficient team committed to upholding the highest standards of professionalism and technical expertise, directly contributing to the safety and security of the U.S. digital ecosystem.
Responsibilities
- Incident Command: Lead the end-to-end response for high-severity incidents, driving rapid restoration of service while coordinating across cross-functional engineering teams.
- Stakeholder Communication: Craft and deliver clear, timely, and accurate communication updates to internal stakeholders, executive leadership, and customer-facing teams during critical events.
- Post-Incident Reviews: Facilitate blameless post-mortems, ensuring root causes are thoroughly identified, actionable remediation items are tracked, and lessons learned are shared globally.
- Dashboarding & Visibility: Create and maintain real-time operational dashboards that provide high visibility into system health, incident trends, and key reliability metrics (MTTD/MTTR).
- Continuous Improvement: Analyze incident data and operational metrics to identify systemic trends, driving initiatives to reduce Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
- Team Process Evolution: Manage and optimize the incident management rotation, refining playbooks, alerting thresholds, and escalation pathways for the SRE org.
- Alerting & Monitoring Improvements: Partner with SRE and development teams to continuously refine alert thresholds, reduce alert fatigue, and ensure high-severity pages are highly actionable.
- Automation Engineering: Design and build automated workflows to streamline incident response, such as automated stakeholder communications, auto-remediation scripts, and tool integrations.
- Oncall Support: The Incident Management team operates 24x5x365 with on-call rotation during weekends. This position is for the Sunday to Thursday shift, from 5 PM PT to 2 AM PT.
BASIC QUALIFICATIONS
- Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience) with 4+ years of experience in Incident Management, Production Support, or SRE/Operations within a large-scale SaaS or cloud environment.
- Strong understanding of cloud computing concepts (AWS, GCP, or Azure) and modern infrastructure architectures (microservices, Kubernetes, CI/CD pipelines).
- Hands-on experience configuring and refining alerts and monitoring templates using industry-standard tools (e.g., Grafana, Splunk, Prometheus, New Relic).
- Ability to write scripts (e.g., Bash, Python) or use low-code integration tools to automate repetitive incident management tasks and notification pipelines.
- Exceptional verbal and written communication skills, with a track record of translating deeply technical issues into clear business impact summaries for leadership.
- Strong working knowledge of ITIL incident management frameworks or modern DevOps/SRE incident response practices.
PREFERRED QUALIFICATIONS
- 5+ years of experience in Incident Management, Production Support, or SRE/Operations within a large-scale SaaS or cloud environment.
- Deep alignment with Google SRE principles, including Error Budgets, SLA/SLO/SLI management, and automation-first mindsets.
- Proven experience implementing ChatOps, auto-remediation workflows, or Event-Driven Ansible/Runbook automation to programmatically resolve common alerts.
- Advanced proficiency with modern incident orchestration platforms like PagerDuty, Opsgenie, JIRA Service Management, and Slack integrations.
- Experience using SQL, Tableau, or similar data visualization tools to build operational dashboards and report on organizational reliability metrics.
- Relevant industry certifications such as ITIL v4, AWS/GCP Certified Professional, or Certified Incident Commander.
- Experience coaching and training engineering teams on best practices for on-call hygiene and conducting constructive post-mortems.
ABOUT USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS REASONABLE ACCOMMODATION
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.
JOB INFORMATION
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $129960 - $246240 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all E-3 Visa Major Account Executive Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Major Account Executive Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Major Account Executive
Frame your enterprise sales credentials for U.S. employers
Australian account executives often manage portfolios measured in different currency and market terms. Translate your revenue figures, client tiers, and territory scope into U.S. equivalents so hiring managers and USCIS adjudicators can directly assess your specialty occupation fit.
Target employers with established LCA filing history
Companies that have filed Labor Condition Applications before move faster at offer stage. Search DOL's OFLC disclosure data for employers who have certified LCAs under sales or account management job titles to confirm they understand the E-3 visa process.
Clarify your degree field in the sponsorship conversation
E-3 requires a direct relationship between your degree and the role. A business or marketing degree typically satisfies the specialty occupation requirement for Major Account Executive positions, but flag this early so your employer's legal team doesn't delay the LCA filing.
Use Migrate Mate's E-3 filing service for your LCA and paperwork
Once you have an offer, Migrate Mate's E-3 filing service handles the LCA certification, visa application preparation, and consulate appointment process end-to-end, so neither you nor your employer needs prior E-3 experience to execute the filing correctly.
Negotiate visa filing support before signing your offer letter
Many enterprise sales employers in the U.S. have sponsored H-1B visas but haven't processed an E-3 before. Raise sponsorship explicitly during the offer stage and confirm the employer will cover filing fees, since the E-3 LCA must be certified before your consulate appointment.
Prepare a specialty occupation brief for your consulate interview
Consular officers assess whether your role genuinely requires a degree, not just prefers one. Bring documentation showing your target employer's minimum qualification requirement for the Major Account Executive position, ideally the official job description used in the LCA filing.
E-3 Visa Major Account Executive: Frequently Asked Questions
How do I find Major Account Executive jobs that offer E-3 visa sponsorship?
Migrate Mate lists Major Account Executive roles from employers who are open to E-3 sponsorship, filtering out postings that require existing U.S. work authorization. Standard job boards surface thousands of results with no indication of sponsorship willingness, so searching a platform built specifically for Australian E-3 candidates saves significant time and targets the right employers from the start.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Major Account Executive role qualify as a specialty occupation for the E-3 visa?
Yes, provided the employer's job description requires at minimum a bachelor's degree in a specific field such as business, marketing, or communications, and the role's duties reflect that requirement. Where companies post these positions with 'degree preferred' rather than 'degree required,' the specialty occupation argument weakens, so review the LCA job description carefully before proceeding.
How does the E-3 visa compare to H-1B for Australian sales professionals?
The E-3 has a dedicated annual allocation of 10,500 visas that has never been exhausted, so there is no lottery and no random selection risk. H-1B registrations are capped at 85,000 and oversubscribed by several times that number each year. For an Australian Major Account Executive, the E-3 is a direct, predictable path that can be initiated as soon as an employer extends an offer.
Can I change employers or move between enterprise accounts on an E-3 visa?
Changing employers requires a new LCA and, in most cases, a new visa stamp from an Australian consulate. Your status does not transfer automatically from one company to another. If you are already in the U.S. on a current E-3, you can typically continue working for a short period while the new employer's LCA is certified, but confirm the timing with whoever handles the filing.