E-3 Visa Patient Navigator Jobs
Patient Navigator roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in health sciences, social work, or a related field. Australian professionals bring case management and cross-cultural communication skills that U.S. healthcare systems actively recruit. The E-3 has no lottery, no annual cap pressure, and renews in two-year increments.
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Get Access To All JobsINTRODUCTION
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
"Responsible for working closely with infants and toddlers (birth–3) who are deaf or hard of hearing and their families to ensure timely, coordinated, and family-centered care. The Patient Navigator supports families in accessing diagnostic, hearing technology, and Early Intervention services in alignment with Early Hearing Detection and Intervention (EHDI) benchmarks, while reducing barriers and improving caregiver understanding and engagement."
Does this position require Patient Care?
No
Essential Functions
-
Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
-
Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
-
Collaborate with the interdisciplinary healthcare team including audiology, speech-language pathology, and early intervention providers to coordinate patient care services, appointments, and follow-up plans.
-
Assist patients in understanding and adhering to their care plans with emphasis on early childhood hearing loss and intervention timelines.
-
Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
-
Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
-
Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
-
Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
Role-Specific Responsibilities
-
Provide longitudinal support to families of children birth–3 following diagnostic AER through Early Intervention enrollment.
-
Meet with caregivers after diagnosis and at regular intervals to support follow-up and care coordination.
-
Provide counseling on hearing loss, communication options, and intervention pathways.
-
Guide families through the Pediatric Hearing Healthcare Roadmap.
-
Coordinate referrals and services with Early Intervention (EI) agencies and Deaf/Hard of Hearing specialty providers.
-
Support adherence to Early Hearing Detection and Intervention (EHDI) timelines for diagnosis and intervention.
-
Screen caregiver needs and facilitate referrals (e.g., social work, MGB providers).
-
Monitor caregiver stress and adjust support accordingly.
-
Track appointments and proactively follow up to reduce missed visits and delays in care.
-
Collaborate with multidisciplinary teams and external agencies (e.g., MCDHH, DPH, EI programs).
-
Maintain documentation, case tracking, and required Releases of Information.
-
Participate in regular case review meetings and contribute to care planning.
QUALIFICATIONS
Education
Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Social work, case management or related field preferably in a clinical setting 1-2 years preferred
PREFERRED QUALIFICATIONS
- Experience working with infants and toddlers (birth–3), particularly in Early Intervention settings
- Background in deaf/hard of hearing (DHH) services
- Familiarity with Early Hearing Detection and Intervention (EHDI) guidelines and timelines
- Experience providing caregiver counseling or family-centered support following a new diagnosis
- Knowledge of communication modalities and intervention options for children who are deaf or hard of hearing
- Experience coordinating care across medical, educational, and community based systems
Knowledge, Skills and Abilities
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$23.34 - $33.37/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
INTRODUCTION
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
"Responsible for working closely with infants and toddlers (birth–3) who are deaf or hard of hearing and their families to ensure timely, coordinated, and family-centered care. The Patient Navigator supports families in accessing diagnostic, hearing technology, and Early Intervention services in alignment with Early Hearing Detection and Intervention (EHDI) benchmarks, while reducing barriers and improving caregiver understanding and engagement."
Does this position require Patient Care?
No
Essential Functions
-
Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
-
Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
-
Collaborate with the interdisciplinary healthcare team including audiology, speech-language pathology, and early intervention providers to coordinate patient care services, appointments, and follow-up plans.
-
Assist patients in understanding and adhering to their care plans with emphasis on early childhood hearing loss and intervention timelines.
-
Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
-
Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
-
Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
-
Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
Role-Specific Responsibilities
-
Provide longitudinal support to families of children birth–3 following diagnostic AER through Early Intervention enrollment.
-
Meet with caregivers after diagnosis and at regular intervals to support follow-up and care coordination.
-
Provide counseling on hearing loss, communication options, and intervention pathways.
-
Guide families through the Pediatric Hearing Healthcare Roadmap.
-
Coordinate referrals and services with Early Intervention (EI) agencies and Deaf/Hard of Hearing specialty providers.
-
Support adherence to Early Hearing Detection and Intervention (EHDI) timelines for diagnosis and intervention.
-
Screen caregiver needs and facilitate referrals (e.g., social work, MGB providers).
-
Monitor caregiver stress and adjust support accordingly.
-
Track appointments and proactively follow up to reduce missed visits and delays in care.
-
Collaborate with multidisciplinary teams and external agencies (e.g., MCDHH, DPH, EI programs).
-
Maintain documentation, case tracking, and required Releases of Information.
-
Participate in regular case review meetings and contribute to care planning.
QUALIFICATIONS
Education
Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Social work, case management or related field preferably in a clinical setting 1-2 years preferred
PREFERRED QUALIFICATIONS
- Experience working with infants and toddlers (birth–3), particularly in Early Intervention settings
- Background in deaf/hard of hearing (DHH) services
- Familiarity with Early Hearing Detection and Intervention (EHDI) guidelines and timelines
- Experience providing caregiver counseling or family-centered support following a new diagnosis
- Knowledge of communication modalities and intervention options for children who are deaf or hard of hearing
- Experience coordinating care across medical, educational, and community based systems
Knowledge, Skills and Abilities
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$23.34 - $33.37/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
See all E-3 Visa Patient Navigator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Patient Navigator Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Patient Navigator
Frame your Australian credentials for U.S. employers
Australian bachelor's degrees in health sciences, nursing, or social work meet the E-3 visa specialty occupation requirement. Request a credential evaluation from a NACES-approved evaluator so hiring managers see your qualification as equivalent to a U.S. four-year degree.
Target hospital systems with dedicated HR immigration support
Large hospital networks and federally qualified health centers process E-3 sponsorships regularly. Smaller community clinics often lack the HR infrastructure to file an LCA with the DOL, so focusing on mid-to-large employers shortens your path to an offer.
Search verified E-3 sponsoring employers on Migrate Mate
Use Migrate Mate to find Patient Navigator roles at employers with active E-3 sponsorship history. Filtering by visa type saves you from applying to organizations unfamiliar with the process or unwilling to file.
Clarify the specialty occupation case before your interview
Patient Navigator roles can fall outside specialty occupation if the employer's job description accepts any bachelor's degree regardless of field. Confirm the posting requires a degree in a health-related discipline before investing time in the interview process.
Ask your employer to file the LCA before your visa interview date
The DOL-certified LCA must be in hand before you attend your consulate appointment. USCIS doesn't adjudicate E-3 petitions stateside for first-time applicants, so your employer's LCA timeline directly controls when you can schedule at the Sydney, Melbourne, or Perth consulate.
Use Migrate Mate's E-3 filing service to manage LCA and consulate paperwork
Migrate Mate's E-3 filing service handles the LCA submission, DS-160 preparation, and consulate document checklist end-to-end, so neither you nor your employer needs prior experience with the E-3 process to get it right.
E-3 Visa Patient Navigator: Frequently Asked Questions
How do I find Patient Navigator jobs with E-3 visa sponsorship?
Migrate Mate is the most direct way to search Patient Navigator roles at employers with confirmed E-3 sponsorship history. Generic job boards don't filter by visa type, so you spend time applying to employers who have never filed an LCA. Migrate Mate surfaces roles where sponsorship is already part of the hiring process, which matters for a specialized clinical support role like Patient Navigator.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Patient Navigator role qualify as a specialty occupation for the E-3?
It depends on how the employer defines the position. If the job description requires a bachelor's degree specifically in health sciences, social work, public health, or nursing, it meets the specialty occupation standard. Roles that accept any degree regardless of field, or that list a degree as preferred rather than required, risk a consular officer questioning whether the position qualifies. Getting the job description right before the LCA is filed protects the application.
How does the E-3 compare to the H-1B for Patient Navigator roles?
The E-3 has no annual cap and no lottery, which means an Australian national with a qualifying job offer can apply year-round without competing for a limited number of slots. H-1B visa registrations for the same role enter an oversubscribed lottery each March with no guarantee of selection. For Patient Navigators, the E-3 is a more reliable path because approval depends entirely on meeting the specialty occupation and degree requirements, not random selection.
Can I change employers after starting work on an E-3 as a Patient Navigator?
Yes, but the new employer must file a fresh LCA with the DOL before you begin work. The E-3 is employer-specific, so your current visa doesn't transfer automatically. You'll need a new LCA certification, a new DS-160, and a new consulate appointment unless you're already inside the U.S. and eligible to change status. Plan for at least several weeks of lead time before your intended start date with the new employer.