E-3 Visa Patient Service Representative Jobs
Patient Service Representative roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. Australian professionals in healthcare administration can secure two-year renewable status with no lottery, making this one of the more accessible U.S. pathways for qualified candidates.
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Location: Ascension St. Mary's Health Evansville
Shift: PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
- Help patients navigate the registration process
- Answer questions with confidence, clarity, and compassion
- Gather accurate information quickly in a fast-paced environment
- Build trust with patients during moments when they may be scared, confused, or overwhelmed
No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
Why You’ll Love This Job
Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring: You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
What You’ll Do Day-to-Day
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Preferred
- Medical or healthcare experience (but not required!)
Your Healthcare Career Starts Here
If you’re a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we’d love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today!
For this US-based position, the base pay range is $14.00 - $18.99 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Patient Service Representative
Translate your Australian credentials early
U.S. healthcare employers assess whether your Australian degree maps to a specialty occupation. Get your transcripts evaluated by a NACES-approved service before applying, so hiring managers can confirm your qualifications meet the E-3 visa bachelor's degree requirement.
Target health systems with existing E-3 history
Large hospital networks and academic medical centers file LCAs regularly and have HR teams familiar with E-3 paperwork. Focus your search on employers in these categories using Migrate Mate, which filters specifically for E-3 sponsorship history by role and industry.
Address specialty occupation upfront in applications
Patient Service Representative roles can face scrutiny if the job description reads as administrative rather than degree-requiring. Ask the recruiter whether the posting formally requires a bachelor's degree, not just prefers one, before submitting your application.
Request the LCA before your start date
Your employer must file and receive DOL certification of the Labor Condition Application before you attend your consulate interview. Confirm the employer understands this sequence, since some HR teams assume the visa process starts after you've already accepted the offer.
Use Migrate Mate's E-3 filing service for the paperwork stage
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This avoids delays caused by employers unfamiliar with DOL prevailing wage requirements for healthcare administration roles.
Understand how E-3 renewals work before negotiating contracts
The E-3 renews in two-year increments with no cap, but each renewal requires a valid job offer and updated LCA. If you're negotiating a fixed-term contract, confirm the employer is willing to support ongoing renewals for the duration of your intended stay.
E-3 Visa Patient Service Representative: Frequently Asked Questions
How do I find Patient Service Representative jobs with E-3 visa sponsorship?
Use Migrate Mate to search Patient Service Representative openings filtered for E-3 sponsorship. Most general job boards don't distinguish between employers willing to sponsor E-3 versus H-1B visa, so you can spend significant time on roles where the employer has no E-3 experience. Migrate Mate surfaces employers with relevant sponsorship history, narrowing your search to realistic opportunities.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Patient Service Representative role qualify as a specialty occupation for the E-3?
It depends on how the employer defines the role. The E-3 requires a position that normally requires at least a bachelor's degree in a specific field. Patient Service Representative roles at large health systems often require a degree in healthcare administration or a related field, which can satisfy the standard. Roles where any degree is acceptable, or where no degree is required, are unlikely to qualify.
How does the E-3 compare to the H-1B for Patient Service Representative roles?
The E-3 has no annual lottery and no cap, so an approved application results in a visa, not a random selection outcome. H-1B registrations for non-cap-exempt employers enter a lottery where selection isn't guaranteed. For Australian nationals in healthcare administration, the E-3 is generally the faster and more predictable path, provided the role meets the specialty occupation requirement.
What happens to my E-3 status if my employer ends my contract early?
If your employment ends, your E-3 status is no longer valid for that employer. USCIS generally allows a short grace period, but you'd need a new job offer, a new LCA certified by DOL, and a new visa or change of status to continue working legally. Lining up a new employer quickly is important, since there's no extended authorized stay after the job ends.