E-3 Visa Patient Service Representative Jobs
Patient Service Representative roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. Australian professionals in healthcare administration can secure two-year renewable status with no lottery, making this one of the more accessible U.S. pathways for qualified candidates.
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As an Administrative Assistant III, you will be responsible for patients scheduling, surgery scheduling, encountering, and therapeutic and ancillary testing and procedures: obtaining insurance authorizations, answer, screen and respond to incoming calls, prepare all documentation, charts, encountering, and other information needed for physician clinics, schedule patient needed appointments, x-rays, surgery, and tests. Prepare all necessary documents and forward to appropriate departments including insurance authorizations, charge documents and reconciliations and disability and worker compensation forms. Explain charges to patients and assist patients with billing questions, communicated directly with department billing and Physician Support Services. Serve as a liaison between patients, physicians, nursing units and other UCLA departments. Prepare daily, weekly, and monthly reports, as needed. Responsibilities also include providing support in appointment scheduling, pre-registration, patient reception, cash collection, and other related duties. Other duties/tasks, as assigned.
Salary Range
$31.88 - $45.66/hourly
Pay range: $31.88 - $45.66 an hour
Qualifications
- Answer phones and redirect callers to appropriate area.
- Schedule new and return appointments, ancillary testing and surgeries.
- Prepare all necessary documents and forward to appropriate departments FMLA, Disability, EDD and worker’s compensation forms as needed.
- Verify insurance coverage and obtain authorizations for ancillary tests, and surgeries. Provide daily, weekly, and monthly reports, as requested.
- Document in CareConnect all correspondence from patient and insurance companies.
- Work authorization work ques for assigned Department Unit.
- Explain charges to patients and assist patients with billing questions; communicate directly with PSS, the department billing company.
- Gather charge documents and supporting materials for submission to billing company.
- Complete charge document reconciliation reports. Provide daily, weekly and monthly reports, as requested.
- Preparation for clinics including chart preparation; encounter all patients utilizing UCLA’s patient management system, updating demographic and insurance data as necessary.
- Attend clinic to support physicians, as requested.
- Serve as liaison between patients, physicians, nursing units and other UCLA departments.
- Provide exceptional customer service while interacting with patients, physicians, nursing units, other UCLA departments and referring physicians.
- Allocate patient records, reports, correspondence, and other material to the correct files; establish new files as needed.
- Prepare medical letters for patients as directed by the physician (leave request, return to work, etc..)
- Other duties, as assigned.
Description
As an Administrative Assistant III, you will be responsible for patients scheduling, surgery scheduling, encountering, and therapeutic and ancillary testing and procedures: obtaining insurance authorizations, answer, screen and respond to incoming calls, prepare all documentation, charts, encountering, and other information needed for physician clinics, schedule patient needed appointments, x-rays, surgery, and tests. Prepare all necessary documents and forward to appropriate departments including insurance authorizations, charge documents and reconciliations and disability and worker compensation forms. Explain charges to patients and assist patients with billing questions, communicated directly with department billing and Physician Support Services. Serve as a liaison between patients, physicians, nursing units and other UCLA departments. Prepare daily, weekly, and monthly reports, as needed. Responsibilities also include providing support in appointment scheduling, pre-registration, patient reception, cash collection, and other related duties. Other duties/tasks, as assigned.
Salary Range
$31.88 - $45.66/hourly
Pay range: $31.88 - $45.66 an hour
Qualifications
- Answer phones and redirect callers to appropriate area.
- Schedule new and return appointments, ancillary testing and surgeries.
- Prepare all necessary documents and forward to appropriate departments FMLA, Disability, EDD and worker’s compensation forms as needed.
- Verify insurance coverage and obtain authorizations for ancillary tests, and surgeries. Provide daily, weekly, and monthly reports, as requested.
- Document in CareConnect all correspondence from patient and insurance companies.
- Work authorization work ques for assigned Department Unit.
- Explain charges to patients and assist patients with billing questions; communicate directly with PSS, the department billing company.
- Gather charge documents and supporting materials for submission to billing company.
- Complete charge document reconciliation reports. Provide daily, weekly and monthly reports, as requested.
- Preparation for clinics including chart preparation; encounter all patients utilizing UCLA’s patient management system, updating demographic and insurance data as necessary.
- Attend clinic to support physicians, as requested.
- Serve as liaison between patients, physicians, nursing units and other UCLA departments.
- Provide exceptional customer service while interacting with patients, physicians, nursing units, other UCLA departments and referring physicians.
- Allocate patient records, reports, correspondence, and other material to the correct files; establish new files as needed.
- Prepare medical letters for patients as directed by the physician (leave request, return to work, etc..)
- Other duties, as assigned.
See all E-3 Visa Patient Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Patient Service Representative Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Patient Service Representative
Translate your Australian credentials early
U.S. healthcare employers assess whether your Australian degree maps to a specialty occupation. Get your transcripts evaluated by a NACES-approved service before applying, so hiring managers can confirm your qualifications meet the E-3 visa bachelor's degree requirement.
Target health systems with existing E-3 history
Large hospital networks and academic medical centers file LCAs regularly and have HR teams familiar with E-3 paperwork. Focus your search on employers in these categories using Migrate Mate, which filters specifically for E-3 sponsorship history by role and industry.
Address specialty occupation upfront in applications
Patient Service Representative roles can face scrutiny if the job description reads as administrative rather than degree-requiring. Ask the recruiter whether the posting formally requires a bachelor's degree, not just prefers one, before submitting your application.
Request the LCA before your start date
Your employer must file and receive DOL certification of the Labor Condition Application before you attend your consulate interview. Confirm the employer understands this sequence, since some HR teams assume the visa process starts after you've already accepted the offer.
Use Migrate Mate's E-3 filing service for the paperwork stage
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This avoids delays caused by employers unfamiliar with DOL prevailing wage requirements for healthcare administration roles.
Understand how E-3 renewals work before negotiating contracts
The E-3 renews in two-year increments with no cap, but each renewal requires a valid job offer and updated LCA. If you're negotiating a fixed-term contract, confirm the employer is willing to support ongoing renewals for the duration of your intended stay.
E-3 Visa Patient Service Representative: Frequently Asked Questions
How do I find Patient Service Representative jobs with E-3 visa sponsorship?
Use Migrate Mate to search Patient Service Representative openings filtered for E-3 sponsorship. Most general job boards don't distinguish between employers willing to sponsor E-3 versus H-1B visa, so you can spend significant time on roles where the employer has no E-3 experience. Migrate Mate surfaces employers with relevant sponsorship history, narrowing your search to realistic opportunities.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Patient Service Representative role qualify as a specialty occupation for the E-3?
It depends on how the employer defines the role. The E-3 requires a position that normally requires at least a bachelor's degree in a specific field. Patient Service Representative roles at large health systems often require a degree in healthcare administration or a related field, which can satisfy the standard. Roles where any degree is acceptable, or where no degree is required, are unlikely to qualify.
How does the E-3 compare to the H-1B for Patient Service Representative roles?
The E-3 has no annual lottery and no cap, so an approved application results in a visa, not a random selection outcome. H-1B registrations for non-cap-exempt employers enter a lottery where selection isn't guaranteed. For Australian nationals in healthcare administration, the E-3 is generally the faster and more predictable path, provided the role meets the specialty occupation requirement.
What happens to my E-3 status if my employer ends my contract early?
If your employment ends, your E-3 status is no longer valid for that employer. USCIS generally allows a short grace period, but you'd need a new job offer, a new LCA certified by DOL, and a new visa or change of status to continue working legally. Lining up a new employer quickly is important, since there's no extended authorized stay after the job ends.