E-3 Visa Professional Services Consultant Jobs
Professional Services Consultant roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a relevant field such as business, management, or a related discipline. The E-3 has no lottery and no annual cap, making it a practical path for Australian professionals targeting U.S. consulting firms and enterprise clients.
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Get Access To All JobsINTRODUCTION
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
The Digital & AI Team is a Professional Services team responsible for the design, development, and delivery of highly customized AI-driven use cases across all Genesys platforms. In this role, a candidate will get exciting opportunities to work on the latest Genesys AI technologies to provide top-class CX using Genesys bots and machine learning applications. Services provided by the candidate will include software development and architecture, integration consulting, Agile leadership, customer training, team education, and owning end-to-end delivery.
We are seeking a highly skilled and experienced AI Consultant to join our Digital AI team. This role is ideal for a developer with a strong technical background, particularly in web development, who has practical experience in deploying various AI bots and machine learning products in a B2B setting. The AI Consultant will play a crucial role in presales work, project execution, and post-project value realization, primarily consulting on and assisting with various Genesys AI products and use cases.
ROLE AND RESPONSIBILITIES
In this role, the primary responsibilities will include (but are not limited to):
Consulting and Presales Support:
- Engage with clients to understand their needs and provide expert advice on AI solutions.
- Assist in the preparation and delivery of presales presentations and proposals.
- Conduct technical workshops and demonstrations of Genesys AI products.
Project Execution:
- Collaborate with clients to design, develop, and deploy AI bots and machine learning solutions.
- Lead project work from inception through to successful delivery.
- Ensure AI solutions are integrated seamlessly with client systems and processes.
After Project Value Realization:
- Provide ongoing support and consultation post-deployment to ensure maximum value realization.
- Monitor and optimize deployed AI solutions for performance and effectiveness.
Continuous Learning and Development:
- Stay up to date with the latest developments in AI technology and use cases.
- Gain in-depth knowledge of the entire Genesys Cloud Digital suite.
- Participate in ongoing training and professional development.
- Work as a team player to the organization, providing feedback to the product organization about issues found in APIs, product, documentation, or architecture.
BASIC QUALIFICATIONS
- BS/MS/BA or equivalent in Computer Science, Engineering, or related field.
- 6+ Years of experience leading software development/Professional services projects in a technical capacity.
- 3+ Years of experience with commercial IVR applications, Routing, Bots, and development experience in appropriate development tools, Advanced Speech Recognition engines. Additional computer languages such as PHP, Java, or C# is a plus.
- 3+ Years of experience working with bots on platforms like Google Dialogflow and Amazon Lex. Must include webhook/fulfillment experience and development skills.
- Demonstrated experience in a customer-facing role and handled difficult customer situations.
- Understanding of the IVR application architecture including web components, telephony, caching, prompt servers, ASR, and operational diagnostics.
- Ability to work independently on routine duties or projects with general instructions on new assignments. Ability to take initiative and work on new product features.
- Demonstrate solid analytical programming and problem-solving skills. Quick learner on new technologies and product features.
- Good verbal, writing skills, and the ability to effectively interact with clients (business and technical audiences) in the English language is a must. Having similar capabilities in other languages is a plus.
- Must demonstrate ability to effectively understand and consult with clients and partners (vendors and internal teams) in a high-paced environment and flexible schedules. May assist with resolving escalated customer issues that originated with customers or partners.
- Willingness to travel.
PREFERRED QUALIFICATIONS
- Experience with Genesys AI products and the Genesys Cloud Digital suite.
- Certification in AI or related fields.
- Experience in other consulting roles within the technology sector.
COMPENSATION
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $110,600.00 - $194,400.00
BENEFITS
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
LOCATION
- Massachusetts, USA
- Texas, USA
If a Genesys employee referred you, please use the link they sent you to apply.
ABOUT GENESYS
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data, and AI across the enterprise. As a result, organizations can drive customer loyalty, growth, and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
EEO STATEMENT
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
INTRODUCTION
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
The Digital & AI Team is a Professional Services team responsible for the design, development, and delivery of highly customized AI-driven use cases across all Genesys platforms. In this role, a candidate will get exciting opportunities to work on the latest Genesys AI technologies to provide top-class CX using Genesys bots and machine learning applications. Services provided by the candidate will include software development and architecture, integration consulting, Agile leadership, customer training, team education, and owning end-to-end delivery.
We are seeking a highly skilled and experienced AI Consultant to join our Digital AI team. This role is ideal for a developer with a strong technical background, particularly in web development, who has practical experience in deploying various AI bots and machine learning products in a B2B setting. The AI Consultant will play a crucial role in presales work, project execution, and post-project value realization, primarily consulting on and assisting with various Genesys AI products and use cases.
ROLE AND RESPONSIBILITIES
In this role, the primary responsibilities will include (but are not limited to):
Consulting and Presales Support:
- Engage with clients to understand their needs and provide expert advice on AI solutions.
- Assist in the preparation and delivery of presales presentations and proposals.
- Conduct technical workshops and demonstrations of Genesys AI products.
Project Execution:
- Collaborate with clients to design, develop, and deploy AI bots and machine learning solutions.
- Lead project work from inception through to successful delivery.
- Ensure AI solutions are integrated seamlessly with client systems and processes.
After Project Value Realization:
- Provide ongoing support and consultation post-deployment to ensure maximum value realization.
- Monitor and optimize deployed AI solutions for performance and effectiveness.
Continuous Learning and Development:
- Stay up to date with the latest developments in AI technology and use cases.
- Gain in-depth knowledge of the entire Genesys Cloud Digital suite.
- Participate in ongoing training and professional development.
- Work as a team player to the organization, providing feedback to the product organization about issues found in APIs, product, documentation, or architecture.
BASIC QUALIFICATIONS
- BS/MS/BA or equivalent in Computer Science, Engineering, or related field.
- 6+ Years of experience leading software development/Professional services projects in a technical capacity.
- 3+ Years of experience with commercial IVR applications, Routing, Bots, and development experience in appropriate development tools, Advanced Speech Recognition engines. Additional computer languages such as PHP, Java, or C# is a plus.
- 3+ Years of experience working with bots on platforms like Google Dialogflow and Amazon Lex. Must include webhook/fulfillment experience and development skills.
- Demonstrated experience in a customer-facing role and handled difficult customer situations.
- Understanding of the IVR application architecture including web components, telephony, caching, prompt servers, ASR, and operational diagnostics.
- Ability to work independently on routine duties or projects with general instructions on new assignments. Ability to take initiative and work on new product features.
- Demonstrate solid analytical programming and problem-solving skills. Quick learner on new technologies and product features.
- Good verbal, writing skills, and the ability to effectively interact with clients (business and technical audiences) in the English language is a must. Having similar capabilities in other languages is a plus.
- Must demonstrate ability to effectively understand and consult with clients and partners (vendors and internal teams) in a high-paced environment and flexible schedules. May assist with resolving escalated customer issues that originated with customers or partners.
- Willingness to travel.
PREFERRED QUALIFICATIONS
- Experience with Genesys AI products and the Genesys Cloud Digital suite.
- Certification in AI or related fields.
- Experience in other consulting roles within the technology sector.
COMPENSATION
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $110,600.00 - $194,400.00
BENEFITS
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
LOCATION
- Massachusetts, USA
- Texas, USA
If a Genesys employee referred you, please use the link they sent you to apply.
ABOUT GENESYS
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data, and AI across the enterprise. As a result, organizations can drive customer loyalty, growth, and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
EEO STATEMENT
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
See all 4,981+ E-3 Visa Professional Services Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Professional Services Consultant Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Professional Services Consultant
Frame your Australian credentials for U.S. employers
A three-year Australian bachelor's degree satisfies the E-3 visa degree requirement, but your employer's HR team may not know that. Bring a credential equivalency statement to any sponsorship conversation so the question never stalls the offer.
Target firms with active LCA filing history
Consulting practices that have filed Labor Condition Applications before move faster through the sponsorship process. Filter your search to employers with documented E-3 or H-1B visa filings using DOL's public disclosure data, which confirms they understand the mechanics.
Distinguish your consulting specialty in the job offer
The E-3 requires the offered role to qualify as a specialty occupation. A generic 'consultant' title can draw scrutiny, so ensure your offer letter and LCA specify the discipline, whether that's management consulting, IT advisory, or strategy, tied directly to your degree field.
Use Migrate Mate's E-3 filing service for LCA and paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This keeps the filing burden off your employer and moves you from signed offer to consulate appointment without delays from paperwork errors.
Prepare for nonimmigrant intent questions at the consulate
E-3 visa officers routinely ask consulting applicants about project scope, client location, and how long the engagement runs. Having a clear statement of your role's ongoing nature and your ties to Australia prevents administrative processing delays after the interview.
Time your E-3 application around client project cycles
Consulting firms often hesitate to sponsor mid-engagement because visa processing can overlap with billable project commitments. Raise the sponsorship conversation before a new project cycle begins, giving your employer a clean window to complete the LCA certification with USCIS before your start date.
E-3 Visa Professional Services Consultant: Frequently Asked Questions
How do I find Professional Services Consultant jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3 visa sponsorship roles in the U.S. You can filter by job title, industry, and employer type to surface consulting positions at firms already familiar with the E-3 process, which cuts down the time spent educating hiring managers about your visa status.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Professional Services Consultant role qualify as a specialty occupation for the E-3?
Yes, provided the position requires a bachelor's degree in a specific field such as business, management, finance, or a related discipline. The role must be tied to specialized knowledge, not general business support. Consulting titles that specify a practice area, such as management consultant or strategy analyst, are stronger candidates than broad advisory roles.
How does the E-3 compare to the H-1B for Australian consulting professionals?
The E-3 has a 10,500 annual cap that has never been exhausted, meaning no lottery and no random selection. The H-1B requires entering a lottery with roughly a 25 percent selection rate for most applicants. For Australian professionals in consulting, the E-3 is a direct path to a visa without the uncertainty that makes H-1B planning difficult for both candidates and employers.
Can I change consulting employers or clients while on an E-3 visa?
You can change employers, but your new employer must file a fresh LCA with the DOL before you begin work. The E-3 is employer-specific, so your authorization is tied to the entity named on the LCA and visa. If you're moving between consulting firms, start the LCA process as soon as you receive your new offer to avoid a gap in authorized employment.