E-3 Visa Professional Services Engineer Jobs
Professional Services Engineers working with enterprise clients need to demonstrate both technical depth and client-facing expertise to qualify for E-3 visa sponsorship. The E-3 is exclusive to Australian nationals, requires a relevant bachelor's degree, has no lottery, and can be renewed every two years without a cap.
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26WD100090
Position Overview
We’re looking for a Senior Digital Workplace Services Specialist to deliver an exceptional workplace technology experience for employees, executives, and business partners. As a highly visible face of IT, you’ll provide hands-on technical support across devices, workplace technology, meeting spaces, and collaboration tools. You’ll combine strong technical expertise with a customer-first, hospitality-driven approach—helping people stay productive, connected, and confident in the technology they use every day.
This role is ideal for someone who thrives in a fast-paced, collaborative environment, enjoys solving complex problems, and knows how to deliver calm, responsive, high-touch support when it matters most.
Location: San Francisco, CA 94105 | Hybrid
Responsibilities
- Provide on-site technical support for laptops, desktops, mobile devices, software, and workplace technologies across Windows and macOS environments
- Deliver high-touch, “white glove” support to executives and senior stakeholders with professionalism, urgency, discretion, and empathy
- Create an exceptional walk-up support experience, providing approachable, customer-focused technology assistance
- Support meeting rooms, conferencing systems, collaboration tools, and executive or business-critical meetings
- Troubleshoot and resolve technical issues quickly while maintaining high service standards and minimizing disruption
- Manage device lifecycle activities, including provisioning, deployment, shipping, receiving, inventory, and asset tracking
- Partner with global IT, infrastructure, network, and collaboration teams on technology rollouts, office upgrades, and continuous improvement initiatives
- Lead technology support and on-site coordination for special events, executive meetings, conferences, offsites, and other high-profile business activities
- Maintain accurate documentation, asset records, and service requests while meeting established SLA expectations
- Build trusted relationships across a diverse employee community and deliver an inclusive, welcoming technology experience
Minimum Qualifications
- 5+ years of experience providing IT or end-user technology support in a fast-paced, complex environment
- Strong hands-on troubleshooting experience with Windows 10/11, macOS, hardware, software, and mobile devices
- Experience supporting Microsoft 365, collaboration platforms, and workplace technologies
- Experience with device provisioning, deployment, and lifecycle management
- Strong customer service, communication, hospitality, and interpersonal skills
- Ability to prioritize multiple requests, work independently, and remain calm and solutions-focused in urgent or high-pressure situations
- Ability to work on-site in San Francisco, with occasional U.S. travel as required
Preferred Qualifications
- Experience with device management and deployment tools such as Microsoft Autopilot and JAMF
- Familiarity with identity and access technologies such as Active Directory
- Experience with IT service management platforms such as ServiceNow or Wolken
- Experience providing executive/VIP technology support
- Experience supporting meeting rooms, conferencing technology, office infrastructure, or network/data center upgrades
- Experience coordinating technology support for large-scale events, executive meetings, conferences, or business-critical initiatives
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $66,000 and $118,580. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Job Requisition ID #
26WD100090
Position Overview
We’re looking for a Senior Digital Workplace Services Specialist to deliver an exceptional workplace technology experience for employees, executives, and business partners. As a highly visible face of IT, you’ll provide hands-on technical support across devices, workplace technology, meeting spaces, and collaboration tools. You’ll combine strong technical expertise with a customer-first, hospitality-driven approach—helping people stay productive, connected, and confident in the technology they use every day.
This role is ideal for someone who thrives in a fast-paced, collaborative environment, enjoys solving complex problems, and knows how to deliver calm, responsive, high-touch support when it matters most.
Location: San Francisco, CA 94105 | Hybrid
Responsibilities
- Provide on-site technical support for laptops, desktops, mobile devices, software, and workplace technologies across Windows and macOS environments
- Deliver high-touch, “white glove” support to executives and senior stakeholders with professionalism, urgency, discretion, and empathy
- Create an exceptional walk-up support experience, providing approachable, customer-focused technology assistance
- Support meeting rooms, conferencing systems, collaboration tools, and executive or business-critical meetings
- Troubleshoot and resolve technical issues quickly while maintaining high service standards and minimizing disruption
- Manage device lifecycle activities, including provisioning, deployment, shipping, receiving, inventory, and asset tracking
- Partner with global IT, infrastructure, network, and collaboration teams on technology rollouts, office upgrades, and continuous improvement initiatives
- Lead technology support and on-site coordination for special events, executive meetings, conferences, offsites, and other high-profile business activities
- Maintain accurate documentation, asset records, and service requests while meeting established SLA expectations
- Build trusted relationships across a diverse employee community and deliver an inclusive, welcoming technology experience
Minimum Qualifications
- 5+ years of experience providing IT or end-user technology support in a fast-paced, complex environment
- Strong hands-on troubleshooting experience with Windows 10/11, macOS, hardware, software, and mobile devices
- Experience supporting Microsoft 365, collaboration platforms, and workplace technologies
- Experience with device provisioning, deployment, and lifecycle management
- Strong customer service, communication, hospitality, and interpersonal skills
- Ability to prioritize multiple requests, work independently, and remain calm and solutions-focused in urgent or high-pressure situations
- Ability to work on-site in San Francisco, with occasional U.S. travel as required
Preferred Qualifications
- Experience with device management and deployment tools such as Microsoft Autopilot and JAMF
- Familiarity with identity and access technologies such as Active Directory
- Experience with IT service management platforms such as ServiceNow or Wolken
- Experience providing executive/VIP technology support
- Experience supporting meeting rooms, conferencing technology, office infrastructure, or network/data center upgrades
- Experience coordinating technology support for large-scale events, executive meetings, conferences, or business-critical initiatives
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $66,000 and $118,580. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
See all 137+ E-3 Visa Professional Services Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Professional Services Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Professional Services Engineer
Frame your degree around technical consulting
E-3 visa specialty occupation requires a directly related bachelor's degree. A degree in computer science, engineering, or information systems maps cleanly to Professional Services Engineer roles. A business or general IT degree needs supporting evidence tying your coursework to the technical scope of the job.
Target companies with active LCA filing history
Search DOL's OFLC disclosure data for employers who have filed LCAs for Professional Services Engineer or similar titles. Employers with existing E-3 or H-1B visa filings understand the process and are far less likely to withdraw an offer when sponsorship comes up.
Raise sponsorship before the final offer stage
Hiring managers for client-facing engineering roles often escalate late-stage candidates to HR, who may flag E-3 sponsorship as a blocker. Confirm the employer's willingness to file an LCA before the technical interview process concludes, not after you've received a verbal offer.
Use Migrate Mate's E-3 filing service for your paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork from end to end. This covers DOL certification, consulate preparation, and support documentation, so your employer doesn't need to engage a separate immigration attorney.
Document client-facing technical scope in your offer letter
Consular officers reviewing E-3 applications for Professional Services roles sometimes question whether the position is truly a specialty occupation. Ask your employer to specify required technical qualifications and degree requirements explicitly in the offer letter before your consulate appointment.
Plan your consulate appointment around project timelines
Professional Services Engineers are often hired to start on client engagements with fixed kickoff dates. E-3 consulate appointments in Sydney and Melbourne can take two to six weeks to schedule. Build that window into your start date negotiation rather than accepting a date that conflicts with appointment availability.
E-3 Visa Professional Services Engineer: Frequently Asked Questions
How do I find Professional Services Engineer jobs with E-3 sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3 visa jobs in the United States. You can filter by role type and see which employers have a history of sponsoring Australian workers. This saves significant time compared to applying broadly and discovering late in the process that an employer won't support E-3 sponsorship.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Professional Services Engineer role qualify as a specialty occupation for the E-3?
Yes, in most cases. The role must require at least a bachelor's degree in a directly related field, such as computer science, software engineering, or information systems. Where it gets complicated is when the job description is broad or client-facing without a clear technical degree requirement. If the offer letter doesn't specify a degree requirement, a consular officer may push back, so it's worth having your employer tighten the job description before filing.
How does the E-3 compare to the H-1B for Professional Services Engineer roles?
The E-3 is significantly more practical for this role. There's no lottery, no annual cap, and employers can file an LCA with the DOL and have it certified within seven business days under standard processing. The H-1B requires registration in a lottery held once per year, with a selection rate that has historically been below 25 percent for general cap registrations. For Australian nationals, the E-3 is the faster and more reliable path.
What happens to my E-3 status if I move to a different client or project with the same employer?
Internal moves within the same employer typically don't require a new E-3 filing unless your job title, duties, or worksite change materially. If you're moving to a new client site in a different metropolitan area, the employer may need to file an amended LCA with the DOL to cover that location. Check with your employer's HR team before any significant project or location change takes effect.