E-3 Visa Sales Operations Lead Jobs

INTRODUCTION

Imagine what you could do here. At Apple, new ideas often become extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.

Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to customer - bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apple's technology and business priorities move in lockstep.

The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

DESCRIPTION

Our team is looking for a Test Management PM to join our Business Process Re-engineering (BPR) group to support planning, scheduling, coordination, and execution of tests for projects in the WW SOS Operations organization. As the Test Management PM, you will work with a globally dispersed cross-functional team to manage the successful release of new capabilities and enhancements throughout the SDLC.

Responsibilities

• Drive successful release of system enhancements / new functionalities from Development to Production through effective testing.
• Focus on projects related to S/4HANA supply chain transformation.
• Management of end-to-end test activities, including test strategy, test process management, team coordination, and communication.
• Collaborate with the test automation team to determine the test automation approach and scope for the project effort.
• Create, maintain, and report testing metrics, including SLAs and KPIs.
• Develop test plans, facilitate the creation of test cases, and test scripts on multiple projects of varying sizes.
• Stitch across the different functionalities and facilitate end-to-end test scenario creation, manually or automatically.
• Execute OEM, DC, and Reseller testing processes to onboard new suppliers for EDI, API, inventory management, and pick, pack, and ship operations.
• Coordinate smoke testing.
• Coordinate environment planning and test data readiness.
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to close open issues during Test cycles.
• Negotiate with cross-functional teams and business partners to remove barriers and drive results, without compromising the overall quality of the end deliverable.
• Create and maintain an overall testing knowledge repository for the BPR team.
• Continuously improve testing best practices and methods.
• Create, maintain, and report testing metrics, including SLAs and KPIs.

MINIMUM QUALIFICATIONS

• Bachelor's degree + 7 years of experience in managing large global technical projects.
• Experience in a lead role during SAP implementations across logistics execution, supply chain, and order-to-cash processes.
• Experience leading teams and implementing change management strategies to drive improvements in testing practices.
• S4HANA experience is required.
• Proficiency in managing and executing system integration testing or user acceptance testing for complex, highly integrated projects.

PREFERRED QUALIFICATIONS

• PMI/PMP and/or Scrum Master certification preferred.
• Preferred certifications in SAP ECC and S/4 Hana, as well as Worksoft or other test automation tools.
• Experience in Operations and various Supply Chain functions (Quote to Cash, Procure to Pay, Make to Deliver, Inventory management, and Reverse Logistics).
• Ability to create, drive, and support test strategy - dedication to delivering great software and releasing it quickly, efficiently, and with increased quality.
• Familiarity with software test automation tools and frameworks, including Worksoft, Tosca, UFT, and Selenium.
• Working knowledge and familiarity with industry best practices in software testing.
• Solid understanding of project management approaches, tools, and phases of the project lifecycle.
• Well-versed in multiple styles of Release & Change Management processes, including Agile/Scrum, Waterfall, and Iterative.
• Strong communication and presentation skills, flexible, open working style, and an ability to establish trust and credibility quickly.
• Self-motivated individual who thrives working in a global, matrix, fast-paced environment.
• Strong level of customer focus and attention to details.
• High level of professionalism, energy and sense of urgency to “make things happen.”

PAY & BENEFITS

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $212,600 and $319,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.