E-3 Visa Sales Solutions Engineer Jobs
Sales Solutions Engineer roles sit squarely within E-3 specialty occupation requirements, combining technical degree credentials with complex B2B sales expertise. Australian professionals can secure E-3 visa sponsorship without entering a lottery, and renewals are indefinite as long as you hold a qualifying offer from a U.S. employer.
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About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team
This Customer Solutions Engineer will be responsible for partnering with external clients such as ISVs and merchants, to better improve their experience in working with TikTok Shop. They will be responsible for understanding the TikTok Shop platform ecosystem, and continue to design integration solutions for varying business scenarios.
- Gain deep understanding of TikTok Shop API capabilities and the platform ecosystem, and design integration solutions tailored to various business scenarios.
- Collaborate with key merchants, ISVs, and partner technical teams to guide them through API integration implementation and performance optimization.
- Develop and maintain standardized solution architectures, reference designs, and best practice documentation, and drive adoption internally and externally.
- Evaluate integration feasibility for new product features, providing optimization recommendations to align platform capabilities with market needs.
- Partner with product, engineering, and ecosystem teams to gather feedback, address integration challenges, and support API capability iterations.
- Provide technical consultation during pre-sales and post-sales phases, including solution review, technical troubleshooting, and ensuring high-quality delivery.
- Advocate TikTok Shop API integration solutions through industry events, partner training, and developer community engagement to drive adoption.
Qualifications
Minimum Qualifications
- Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or a related field.
- 3+ years of experience in technical solution design, solution engineering, or pre-sales engineering, preferably in e-commerce platforms or SaaS products.
- Proficiency in RESTful API design and debugging, with solid understanding of data structures and system architecture.
- Experience integrating with e-commerce, ERP, OMS, PIM, or WMS systems is a strong plus.
- Strong business acumen with the ability to translate complex business requirements into practical technical solutions.
- Excellent cross-functional collaboration and client communication skills, with the ability to manage multiple stakeholders.
- Fast learner with the ability to adapt to new technologies and thrive in a dynamic, fast-paced environment.
Preferred Qualifications
- Love content and enjoy shopping.
- Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $115520 - $209380 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team
This Customer Solutions Engineer will be responsible for partnering with external clients such as ISVs and merchants, to better improve their experience in working with TikTok Shop. They will be responsible for understanding the TikTok Shop platform ecosystem, and continue to design integration solutions for varying business scenarios.
- Gain deep understanding of TikTok Shop API capabilities and the platform ecosystem, and design integration solutions tailored to various business scenarios.
- Collaborate with key merchants, ISVs, and partner technical teams to guide them through API integration implementation and performance optimization.
- Develop and maintain standardized solution architectures, reference designs, and best practice documentation, and drive adoption internally and externally.
- Evaluate integration feasibility for new product features, providing optimization recommendations to align platform capabilities with market needs.
- Partner with product, engineering, and ecosystem teams to gather feedback, address integration challenges, and support API capability iterations.
- Provide technical consultation during pre-sales and post-sales phases, including solution review, technical troubleshooting, and ensuring high-quality delivery.
- Advocate TikTok Shop API integration solutions through industry events, partner training, and developer community engagement to drive adoption.
Qualifications
Minimum Qualifications
- Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or a related field.
- 3+ years of experience in technical solution design, solution engineering, or pre-sales engineering, preferably in e-commerce platforms or SaaS products.
- Proficiency in RESTful API design and debugging, with solid understanding of data structures and system architecture.
- Experience integrating with e-commerce, ERP, OMS, PIM, or WMS systems is a strong plus.
- Strong business acumen with the ability to translate complex business requirements into practical technical solutions.
- Excellent cross-functional collaboration and client communication skills, with the ability to manage multiple stakeholders.
- Fast learner with the ability to adapt to new technologies and thrive in a dynamic, fast-paced environment.
Preferred Qualifications
- Love content and enjoy shopping.
- Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $115520 - $209380 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all 2,614+ E-3 Visa Sales Solutions Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Sales Solutions Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Sales Solutions Engineer
Frame your degree for specialty occupation
Consular officers assess whether your qualification directly supports the role. A degree in engineering, computer science, or a technical field strengthens your E-3 visa case far more than a general business degree when applying for Solutions Engineer positions.
Target employers with LCA filing history
Search DOL's public LCA disclosure data to identify companies that have already certified Labor Condition Applications for Solutions Engineer or pre-sales roles. Prior LCA filings signal a hiring team familiar with the E-3 process, which shortens your path to an offer.
Clarify your role scope before the LCA
The LCA job title and duties must match what you'll actually do. If your role blends pre-sales engineering with account management, work with your employer to define a title that reflects the technical core, since officer scrutiny increases when a title sounds purely sales-focused.
Use Migrate Mate to handle your filing end-to-end
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork. The service manages DOL certification, DS-160 preparation, and consulate appointment logistics so your employer doesn't need an immigration attorney on retainer.
Negotiate your start date around LCA certification
DOL targets seven business days for LCA certification, but workloads can push timelines out. Build at least three weeks of buffer between your signed offer and your proposed U.S. start date so your employer isn't under pressure if certification runs long.
Prepare a technical portfolio for your visa interview
Consular officers may probe whether your background genuinely supports a Solutions Engineer role. Bring documentation of past technical implementations, client solution designs, or product certifications alongside your degree transcripts to substantiate the specialty occupation claim.
E-3 Visa Sales Solutions Engineer: Frequently Asked Questions
How do I find Sales Solutions Engineer jobs that offer E-3 visa sponsorship?
Use Migrate Mate to search Sales Solutions Engineer roles filtered by E-3 sponsorship. Most general job boards don't surface visa sponsorship status accurately, so you end up screening dozens of roles manually. Migrate Mate's search is built specifically for Australian professionals on the E-3, so the roles listed are from employers who are open to sponsoring the visa.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Sales Solutions Engineer role qualify as a specialty occupation for the E-3?
Yes, in most cases. USCIS and consular officers treat Solutions Engineer roles as specialty occupations when the position requires applying engineering or technical knowledge to configure, demonstrate, and implement complex software or hardware solutions. The key is that your job description must reflect this technical scope, and your degree should be in a relevant field such as engineering, computer science, or information systems.
How does the E-3 visa compare to the H-1B for Solutions Engineer roles?
The E-3 is significantly more accessible for Australian professionals in this role. There's no lottery, no annual cap pressure, and your employer can initiate the process after an offer is signed without waiting for a registration window. The H-1B visa selection rate has been around 25% in recent years, meaning most applicants aren't chosen. With the E-3, if your role and credentials qualify, the path to a U.S. start date is straightforward and predictable.
Can I switch employers on the E-3 if I move from one Solutions Engineer role to another?
You can, but the E-3 isn't portable the way an H-1B can be after an approved I-140. Each new employer must file a fresh LCA with the DOL and your new E-3 visa stamp reflects that specific employer. If you're already in the U.S., you'll need to travel outside the country to attend a new consulate appointment before starting with the new employer, so plan your transition timeline accordingly.