E-3 Visa Service Operations Manager Jobs
Service Operations Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a relevant bachelor's degree. Australian professionals in this field can secure employer-sponsored positions without entering a lottery, with two-year terms renewable indefinitely as long as you maintain qualifying employment.
See All Service Operations Manager JobsOverview
Showing 5 of 960+ Service Operations Manager jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 960+ Service Operations Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Operations Manager roles.
Get Access To All JobsINTRODUCTION
Destination Services Operations Manager (Mandarin Speaker)
LOCATION
Location: San Jose
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A109195
TEAM SUMMARY
The Destination Services Team is a part of the Global Mobility Services department. We are committed to supporting our employees at all stages of their mobility journey and providing best-in-class destination services experience through professional management of destination service resources, ensuring the reliable adoption of standard global mobility processes and policies, and managing external vendor performance.
DESTINATION SERVICES INCLUDE:
- Home rental service: Assist with finding housing options, negotiating lease terms.
- Settling-in service: Assist with bank account opening, utilities set up, etc.
- Area tour service: Introduce the community facilities of the area surrounding the office and popular areas for renting.
- School search service: If there are accompanying children, share information on local schools, accompany school visits, provide guidance on the school application process, etc.
Responsibilities
- Responsible for overseeing the landing destination services in all countries in the AMS region, managing local vendors, improving employee satisfaction scores, and standardizing operational processes.
- Assign cases in the AMS region to vendors, and ensure a high level of service delivery and employee experience by effectively managing global vendors and local partners, and setting up operational processes and mechanisms, etc.
- As a key point of contact, deal directly with employees and stakeholders on escalations or complex matters, in a timely and proactive manner, including coordinating service delivery and follow-up resolution between local service providers and employees.
- Monitor and manage vendor spending by reviewing invoices and ensuring a cost-efficient approach is taken.
- Work closely with Policy team, HROP team, and business teams, understand business needs, to ensure preparedness.
- Responsible for employee experience improvement, which involves building and updating the knowledge base for all AMS countries, training both internal and external stakeholders, as well as creating and updating country-specific checklists, guidelines, and manuals.
- Driving global projects to create efficiencies for the team and stakeholders.
MINIMUM QUALIFICATIONS
- Bachelor's degree or higher in a relevant field.
- 5+ years of experience in vendor management and driving global projects.
- Proficiency in English and Mandarin is required, as this role will support employees relocating from China to the U.S. and ensure smooth communication throughout the transition.
PREFERRED QUALIFICATIONS
- Strong communication and problem-solving skills, a high level of resilience, and the ability to adapt according to business development needs.
- Advanced data analysis and logical thinking abilities, able to analyze business data from different dimensions and develop improvement plans.
COMPENSATION
- The base salary range for this position in the selected city is $112640 - $220400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request
INTRODUCTION
Destination Services Operations Manager (Mandarin Speaker)
LOCATION
Location: San Jose
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A109195
TEAM SUMMARY
The Destination Services Team is a part of the Global Mobility Services department. We are committed to supporting our employees at all stages of their mobility journey and providing best-in-class destination services experience through professional management of destination service resources, ensuring the reliable adoption of standard global mobility processes and policies, and managing external vendor performance.
DESTINATION SERVICES INCLUDE:
- Home rental service: Assist with finding housing options, negotiating lease terms.
- Settling-in service: Assist with bank account opening, utilities set up, etc.
- Area tour service: Introduce the community facilities of the area surrounding the office and popular areas for renting.
- School search service: If there are accompanying children, share information on local schools, accompany school visits, provide guidance on the school application process, etc.
Responsibilities
- Responsible for overseeing the landing destination services in all countries in the AMS region, managing local vendors, improving employee satisfaction scores, and standardizing operational processes.
- Assign cases in the AMS region to vendors, and ensure a high level of service delivery and employee experience by effectively managing global vendors and local partners, and setting up operational processes and mechanisms, etc.
- As a key point of contact, deal directly with employees and stakeholders on escalations or complex matters, in a timely and proactive manner, including coordinating service delivery and follow-up resolution between local service providers and employees.
- Monitor and manage vendor spending by reviewing invoices and ensuring a cost-efficient approach is taken.
- Work closely with Policy team, HROP team, and business teams, understand business needs, to ensure preparedness.
- Responsible for employee experience improvement, which involves building and updating the knowledge base for all AMS countries, training both internal and external stakeholders, as well as creating and updating country-specific checklists, guidelines, and manuals.
- Driving global projects to create efficiencies for the team and stakeholders.
MINIMUM QUALIFICATIONS
- Bachelor's degree or higher in a relevant field.
- 5+ years of experience in vendor management and driving global projects.
- Proficiency in English and Mandarin is required, as this role will support employees relocating from China to the U.S. and ensure smooth communication throughout the transition.
PREFERRED QUALIFICATIONS
- Strong communication and problem-solving skills, a high level of resilience, and the ability to adapt according to business development needs.
- Advanced data analysis and logical thinking abilities, able to analyze business data from different dimensions and develop improvement plans.
COMPENSATION
- The base salary range for this position in the selected city is $112640 - $220400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request
See all 960+ Service Operations Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Operations Manager roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Service Operations Manager
Translate your credentials for U.S. employers
Australian three-year bachelor's degrees are accepted as equivalent to U.S. four-year degrees for E-3 purposes. Get your operations management or business qualifications documented clearly so employers don't hesitate when their HR team runs the specialty occupation assessment.
Target companies with existing LCA filing history
Employers who've filed Labor Condition Applications before understand the DOL certification step and won't treat it as an obstacle. Search DOL's Office of Foreign Labor Certification disclosure data to identify operations-focused companies that have sponsored non-U.S. workers previously.
Frame the role as a specialty occupation upfront
Service Operations Manager titles can attract USCIS scrutiny if the job description sounds generalist. Before your offer letter is drafted, confirm the role requires a specific degree field, not just any bachelor's degree, to protect the specialty occupation classification.
Use Migrate Mate's E-3 filing service for the LCA and paperwork
Once you have an offer, the employer must file the LCA with DOL before your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so the process moves without delays caused by first-time employer errors.
Clarify sponsorship early in recruiter conversations
Operations roles often attract candidates from multiple countries, and recruiters frequently conflate E-3 with H-1B. Stating upfront that the E-3 has no lottery and no cap, and costs the employer significantly less than H-1B, removes the most common reason hiring managers hesitate.
Prepare for intent questions at your consulate interview
Consular officers assess nonimmigrant intent for E-3 applicants. For a Service Operations Manager role, be ready to articulate the specific operational scope of your position and how your Australian degree maps to the responsibilities, not just your job title.
Service Operations Manager jobs are hiring across the US. Find yours.
Find Service Operations Manager JobsService Operations Manager E-3 Visa: Frequently Asked Questions
How do I find Service Operations Manager jobs with E-3 sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 visa sponsorship. You can filter by job title and see employers who are open to sponsoring the E-3, which saves you from applying to companies that only know the H-1B process or don't understand the E-3 is a separate, simpler pathway.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Service Operations Manager role qualify as a specialty occupation for the E-3?
It can, but the job description matters as much as the title. USCIS looks for roles that normally require a bachelor's degree in a specific field, such as business administration, operations management, or supply chain. A generalist description that accepts any degree may not satisfy the specialty occupation standard, so the offer letter wording is critical.
How does the E-3 compare to the H-1B for a Service Operations Manager position?
The E-3 is available only to Australian citizens and has no annual lottery, no cap, and a lower cost burden for employers than the H-1B. For operations roles, this means your employer doesn't need to wait for a lottery result in April before extending a firm offer. The E-3 is filed directly with the consulate after DOL certifies the LCA, which is a significantly faster path.
Can I change employers while on an E-3 as a Service Operations Manager?
Yes, but you need a new LCA and a new E-3 visa stamp from a U.S. consulate before starting with the new employer. Unlike some other visa categories, the E-3 doesn't allow you to begin working for a new company while the paperwork is pending. Plan the transition carefully to avoid a gap in authorized employment status.
See which Service Operations Manager employers are hiring and sponsoring visas right now.
Search Service Operations Manager Jobs