E-3 Visa Service Operations Manager Jobs
Service Operations Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a relevant bachelor's degree. Australian professionals in this field can secure employer-sponsored positions without entering a lottery, with two-year terms renewable indefinitely as long as you maintain qualifying employment.
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Get Access To All JobsINTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.
Wealth Management Tax Operations supports critical tax reporting, withholding, and cost basis functions to ensure compliance with IRS and state regulatory requirements for GWIM investment and retirement accounts. The Consolidated Statement team is responsible for the production and delivery of approximately 4 million annual tax reporting statements.
This role requires a highly analytical professional who independently researches, investigates, and validates complex tax reporting data to ensure the accuracy and integrity of information maintained within the tax database. The incumbent conducts in-depth analysis of tax income data, identifies discrepancies, determines root causes, and develops solutions to maintain compliance with regulatory reporting requirements.
Findings and recommendations directly support the accuracy of tax statements issued to clients and reported to federal and state regulatory agencies.
Key responsibilities include performing independent reviews of daily and monthly reporting processes, analyzing large data sets to identify trends, exceptions, and potential risks, and validating the effectiveness of internal controls and operational procedures. The role requires the ability to synthesize information from multiple sources, draw data-driven conclusions, and communicate findings to stakeholders.
The successful candidate will also support the research, development, testing, and implementation of tax database enhancements and regulatory updates driven by changing IRS and state requirements. This includes evaluating business impacts, performing system and data analysis, validating test results, and ensuring successful integration of process improvements.
The position demands strong critical thinking, attention to detail, and the ability to manage competing priorities in a dynamic regulatory environment. Weekend and weekday overtime may be required, particularly during the peak tax reporting season from January through April.
Key Responsibilities
- Lead assigned tax reporting processes and provide cross-functional support across related operations.
- Analyze and validate tax data, reports, and system outputs to ensure accuracy and regulatory compliance.
- Investigate and resolve tax reporting discrepancies through independent research and root cause analysis.
- Assess and implement federal and state regulatory changes impacting tax reporting processes.
- Research and respond to complex tax reporting inquiries from business partners and Branch Office associates.
- Develop, test, and enhance reporting tools, macros, and data extraction processes to improve efficiency and data integrity.
- Identify trends, risks, and process improvement opportunities through ongoing data analysis.
Responsibilities:
- Performs moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery.
- Researches and resolves moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner.
- Performs routine analytics, report creation, and exception processing.
- Identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units and escalates risk concerns, as appropriate.
- Provides quality service and support for internal business partners and external clients.
BASIC QUALIFICATIONS
- Strong analytical, research, and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Advanced Microsoft Excel skills and proficiency in Microsoft Office applications.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Strong attention to detail with a focus on data accuracy and quality.
- Ability to collaborate effectively across Operations, Technology, Compliance, and Management teams.
- Adaptability and a proactive approach to change and continuous improvement.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
- Experience in tax reporting, financial services operations, or regulatory compliance.
- Knowledge of reporting automation, VBA/macros, or data analysis tools.
Skills:
- Customer and Client Focus
- Oral Communications
- Written Communications
- Adaptability
- Attention to Detail
- Critical Thinking
- Problem Solving
- Active Listening
- Collaboration
- Result Orientation
- Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
INTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.
Wealth Management Tax Operations supports critical tax reporting, withholding, and cost basis functions to ensure compliance with IRS and state regulatory requirements for GWIM investment and retirement accounts. The Consolidated Statement team is responsible for the production and delivery of approximately 4 million annual tax reporting statements.
This role requires a highly analytical professional who independently researches, investigates, and validates complex tax reporting data to ensure the accuracy and integrity of information maintained within the tax database. The incumbent conducts in-depth analysis of tax income data, identifies discrepancies, determines root causes, and develops solutions to maintain compliance with regulatory reporting requirements.
Findings and recommendations directly support the accuracy of tax statements issued to clients and reported to federal and state regulatory agencies.
Key responsibilities include performing independent reviews of daily and monthly reporting processes, analyzing large data sets to identify trends, exceptions, and potential risks, and validating the effectiveness of internal controls and operational procedures. The role requires the ability to synthesize information from multiple sources, draw data-driven conclusions, and communicate findings to stakeholders.
The successful candidate will also support the research, development, testing, and implementation of tax database enhancements and regulatory updates driven by changing IRS and state requirements. This includes evaluating business impacts, performing system and data analysis, validating test results, and ensuring successful integration of process improvements.
The position demands strong critical thinking, attention to detail, and the ability to manage competing priorities in a dynamic regulatory environment. Weekend and weekday overtime may be required, particularly during the peak tax reporting season from January through April.
Key Responsibilities
- Lead assigned tax reporting processes and provide cross-functional support across related operations.
- Analyze and validate tax data, reports, and system outputs to ensure accuracy and regulatory compliance.
- Investigate and resolve tax reporting discrepancies through independent research and root cause analysis.
- Assess and implement federal and state regulatory changes impacting tax reporting processes.
- Research and respond to complex tax reporting inquiries from business partners and Branch Office associates.
- Develop, test, and enhance reporting tools, macros, and data extraction processes to improve efficiency and data integrity.
- Identify trends, risks, and process improvement opportunities through ongoing data analysis.
Responsibilities:
- Performs moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery.
- Researches and resolves moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner.
- Performs routine analytics, report creation, and exception processing.
- Identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units and escalates risk concerns, as appropriate.
- Provides quality service and support for internal business partners and external clients.
BASIC QUALIFICATIONS
- Strong analytical, research, and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Advanced Microsoft Excel skills and proficiency in Microsoft Office applications.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Strong attention to detail with a focus on data accuracy and quality.
- Ability to collaborate effectively across Operations, Technology, Compliance, and Management teams.
- Adaptability and a proactive approach to change and continuous improvement.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
- Experience in tax reporting, financial services operations, or regulatory compliance.
- Knowledge of reporting automation, VBA/macros, or data analysis tools.
Skills:
- Customer and Client Focus
- Oral Communications
- Written Communications
- Adaptability
- Attention to Detail
- Critical Thinking
- Problem Solving
- Active Listening
- Collaboration
- Result Orientation
- Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
See all 914+ E-3 Visa Service Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Service Operations Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Service Operations Manager
Translate your credentials for U.S. employers
Australian three-year bachelor's degrees are accepted as equivalent to U.S. four-year degrees for E-3 visa purposes. Get your operations management or business qualifications documented clearly so employers don't hesitate when their HR team runs the specialty occupation assessment.
Target companies with existing LCA filing history
Employers who've filed Labor Condition Applications before understand the DOL certification step and won't treat it as an obstacle. Search DOL's Office of Foreign Labor Certification disclosure data to identify operations-focused companies that have sponsored non-U.S. workers previously.
Frame the role as a specialty occupation upfront
Service Operations Manager titles can attract USCIS scrutiny if the job description sounds generalist. Before your offer letter is drafted, confirm the role requires a specific degree field, not just any bachelor's degree, to protect the specialty occupation classification.
Use Migrate Mate's E-3 filing service for the LCA and paperwork
Once you have an offer, the employer must file the LCA with DOL before your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so the process moves without delays caused by first-time employer errors.
Clarify sponsorship early in recruiter conversations
Operations roles often attract candidates from multiple countries, and recruiters frequently conflate E-3 with H-1B visa. Stating upfront that the E-3 has no lottery and no cap, and costs the employer significantly less than H-1B, removes the most common reason hiring managers hesitate.
Prepare for intent questions at your consulate interview
Consular officers assess nonimmigrant intent for E-3 applicants. For a Service Operations Manager role, be ready to articulate the specific operational scope of your position and how your Australian degree maps to the responsibilities, not just your job title.
E-3 Visa Service Operations Manager: Frequently Asked Questions
How do I find Service Operations Manager jobs with E-3 sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 visa sponsorship. You can filter by job title and see employers who are open to sponsoring the E-3, which saves you from applying to companies that only know the H-1B process or don't understand the E-3 is a separate, simpler pathway.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Service Operations Manager role qualify as a specialty occupation for the E-3?
It can, but the job description matters as much as the title. USCIS looks for roles that normally require a bachelor's degree in a specific field, such as business administration, operations management, or supply chain. A generalist description that accepts any degree may not satisfy the specialty occupation standard, so the offer letter wording is critical.
How does the E-3 compare to the H-1B for a Service Operations Manager position?
The E-3 is available only to Australian citizens and has no annual lottery, no cap, and a lower cost burden for employers than the H-1B. For operations roles, this means your employer doesn't need to wait for a lottery result in April before extending a firm offer. The E-3 is filed directly with the consulate after DOL certifies the LCA, which is a significantly faster path.
Can I change employers while on an E-3 as a Service Operations Manager?
Yes, but you need a new LCA and a new E-3 visa stamp from a U.S. consulate before starting with the new employer. Unlike some other visa categories, the E-3 doesn't allow you to begin working for a new company while the paperwork is pending. Plan the transition carefully to avoid a gap in authorized employment status.