E-3 Visa Technical Solutions Engineer Jobs
Technical Solutions Engineer roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in engineering, computer science, or a related field. Australian professionals can secure two-year, renewable E-3 status with no lottery, making this one of the most direct paths to U.S. employment in technical pre-sales and customer-facing engineering.
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Are you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you.
Key job responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
- Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
A day in the life
The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for unmanaged partner apps and drive issues to closure working with internal product teams to assist in resolution as needed.
About the team
CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries).
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 4+ years of technical support experience
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience with web-based applications and HTTP
PREFERRED QUALIFICATIONS
- 4+ years of software development with object oriented language experience
- Experience developing software code in one or more programming languages (java, python, etc.)
- Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST
- Knowledge of UNIX/Linux operating system
- Experience troubleshooting issues and root cause analysis
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience troubleshooting and debugging technical systems
- Proven track record in working on enterprise level large scale n-tier applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Sunnyvale
COMPENSATION
- Salary Range: $109,900.00 - $185,000.00 USD annually
DESCRIPTION
Are you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you.
Key job responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
- Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
A day in the life
The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for unmanaged partner apps and drive issues to closure working with internal product teams to assist in resolution as needed.
About the team
CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries).
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 4+ years of technical support experience
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience with web-based applications and HTTP
PREFERRED QUALIFICATIONS
- 4+ years of software development with object oriented language experience
- Experience developing software code in one or more programming languages (java, python, etc.)
- Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST
- Knowledge of UNIX/Linux operating system
- Experience troubleshooting issues and root cause analysis
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience troubleshooting and debugging technical systems
- Proven track record in working on enterprise level large scale n-tier applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Sunnyvale
COMPENSATION
- Salary Range: $109,900.00 - $185,000.00 USD annually
See all 1,243+ Technical Solutions Engineer jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Technical Solutions Engineer
Frame your degree for specialty occupation
DOL and USCIS require your degree field to align with the Technical Solutions Engineer role. A computer science or engineering degree maps cleanly, but an unrelated degree needs supporting coursework or experience documented in an evaluation letter before your employer files the LCA.
Target employers with active LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data to confirm whether a company has filed LCAs for technical or solutions engineering roles. Employers already familiar with the LCA process move faster and create fewer compliance delays.
Clarify your job scope before the LCA is filed
Technical Solutions Engineers often split time across customer sites or multiple states. Each primary worksite beyond your home office may require a separate LCA posting. Confirm your work locations with your employer before filing to avoid amendments or compliance issues later.
Use Migrate Mate's E-3 filing service for your LCA and consulate prep
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA submission, DS-160, and consulate preparation end-to-end. This reduces the risk of errors that delay your start date, especially when your role involves third-party client sites.
Address client-site work in your offer letter
Consular officers sometimes question whether a Technical Solutions Engineer role is a genuine employer-employee relationship when the work happens at client offices. Your offer letter should describe the employer's supervision structure and how the role fits within the company's operations.
Prepare a credential evaluation before final-round interviews
Australian three-year bachelor's degrees are generally accepted as equivalent to a U.S. four-year degree, but having a credential evaluation ready before your employer engages USCIS or the consulate removes a common last-minute bottleneck in the sponsorship process.
Technical Solutions Engineer jobs are hiring across the US. Find yours.
Find Technical Solutions Engineer JobsTechnical Solutions Engineer E-3 Visa: Frequently Asked Questions
Where can I find Technical Solutions Engineer jobs that offer E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 sponsorship. Filtering by job title and visa type surfaces employers who have filed LCAs for technical and solutions engineering positions before, which signals genuine sponsorship willingness rather than an employer encountering the E-3 process for the first time.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Technical Solutions Engineer role qualify as a specialty occupation for the E-3?
Yes, provided the role requires at least a bachelor's degree in a specific field such as computer science, engineering, or information technology. Roles that accept any degree regardless of field can face scrutiny. If your job description says 'bachelor's degree in a related field preferred,' ask your employer to revise it to 'required' before filing the LCA with DOL.
How does the E-3 compare to the H-1B for Technical Solutions Engineer roles?
The E-3 has a 10,500 annual cap that has never been reached, so there is no lottery and no waiting period. The H-1B runs an oversubscribed lottery each March with roughly a one-in-four selection rate. For Australian nationals in technical roles, the E-3 means you can start within weeks of an offer rather than waiting up to 18 months for an H-1B start date.
Can I switch employers on an E-3 while working as a Technical Solutions Engineer?
Yes, but you need a new LCA and a new E-3 visa for each employer change. The E-3 is employer-specific, so you cannot simply transfer your existing status. Your new employer files a fresh LCA with DOL, and you attend a new consulate appointment in Australia. There is no grace period built into the E-3 for employer transitions, so coordinate your end date and new start date carefully.
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