E-3 Visa Technical Support Associate Jobs
Technical Support Associate roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a relevant field such as information technology, computer science, or engineering. Australian nationals can secure employer-backed E-3 sponsorship without competing in a lottery, with two-year renewable status and no annual cap to worry about.
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Get Access To All JobsAt Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Lilly is currently constructing an advanced manufacturing facility for monoclonal antibodies, and bioconjugates in Goochland County, Virginia. This facility is intended to provide capacity for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Job Title: Associate Director – Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support
Organization Overview:
The TS/MS organization, also known externally as MSAT (Manufacturing Science and Technology) provides technical oversight to ensure robust and consistent biology and chemistry throughout all aspects of the manufacturing process. Through cross functional collaboration, TS/MS ensures the quality and safety of our products through process monitoring and knowledge to control, prevent and mitigate variability to deliver a reliable supply of medicine.
Responsibilities:
The Associate Director – TS/MS - Analytical Support, will lead a technical organization to provide oversight of biological and bioconjugate manufacturing processes in collaboration with engineering, IT, operations and quality functions. TS/MS is responsible for ensuring manufacturing processes run reliably in a state control through process monitoring supported through technical knowledge.
- Support site leadership to build a diverse and capable TS/MS organization with the necessary capability, capacity and culture to operate the facility to the highest standards of excellence
- Lead, develop and retain a high-performing team, fostering a culture of technical excellence, curiosity, accountability and continuous improvement
- Provide coaching, mentorship and performance management to direct reports, ensuring individuals are developed to their full potential, and the team is structured for long-term success
- Determine TS/MS staffing and resource needs to support process operations through facility startup to enable successful process qualifications and validations
- Support the development and implementation of robust control strategies to ensure regulatory compliance and operational excellence through lean principles in a digitally native plant
- Review and approve documentation including procedures, deviation investigations, technical reports, change controls, qualification and validation protocols and summary reports
- Support the project team to deliver the facility to the site lead team ready to operate and on schedule
Basic Requirements:
- BS, MS, or PhD in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline, with 5+ years of experience in the biopharmaceutical industry
- Minimum of 3+ years in a people leadership role
- Experience in analytical method development for biological drug substance and drug product
Additional Skills/Preferences:
- Advanced degree (MS or PhD) in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline preferred
- Experience in GMP manufacturing operations and supporting regulatory inspections and audits
- Knowledge of manufacturing processes, lab scale models, and unit operations used in the manufacturing of biotech products
- Knowledge of laboratory scale models and commercial scale biotech manufacturing processes
- Strong written and verbal communication skills
- Ability to work on own initiative and as part of a process team consisting of a diverse group of management, production/science and engineering professionals
- Ability to respond quickly and proactively to changing priorities within a limited timeline
Additional Information:
- Travel is possible, but expected to be minimal
- Role is Monday through Friday onsite. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and/or off-hour work may be required.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$123,000 - $180,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Lilly is currently constructing an advanced manufacturing facility for monoclonal antibodies, and bioconjugates in Goochland County, Virginia. This facility is intended to provide capacity for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Job Title: Associate Director – Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support
Organization Overview:
The TS/MS organization, also known externally as MSAT (Manufacturing Science and Technology) provides technical oversight to ensure robust and consistent biology and chemistry throughout all aspects of the manufacturing process. Through cross functional collaboration, TS/MS ensures the quality and safety of our products through process monitoring and knowledge to control, prevent and mitigate variability to deliver a reliable supply of medicine.
Responsibilities:
The Associate Director – TS/MS - Analytical Support, will lead a technical organization to provide oversight of biological and bioconjugate manufacturing processes in collaboration with engineering, IT, operations and quality functions. TS/MS is responsible for ensuring manufacturing processes run reliably in a state control through process monitoring supported through technical knowledge.
- Support site leadership to build a diverse and capable TS/MS organization with the necessary capability, capacity and culture to operate the facility to the highest standards of excellence
- Lead, develop and retain a high-performing team, fostering a culture of technical excellence, curiosity, accountability and continuous improvement
- Provide coaching, mentorship and performance management to direct reports, ensuring individuals are developed to their full potential, and the team is structured for long-term success
- Determine TS/MS staffing and resource needs to support process operations through facility startup to enable successful process qualifications and validations
- Support the development and implementation of robust control strategies to ensure regulatory compliance and operational excellence through lean principles in a digitally native plant
- Review and approve documentation including procedures, deviation investigations, technical reports, change controls, qualification and validation protocols and summary reports
- Support the project team to deliver the facility to the site lead team ready to operate and on schedule
Basic Requirements:
- BS, MS, or PhD in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline, with 5+ years of experience in the biopharmaceutical industry
- Minimum of 3+ years in a people leadership role
- Experience in analytical method development for biological drug substance and drug product
Additional Skills/Preferences:
- Advanced degree (MS or PhD) in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline preferred
- Experience in GMP manufacturing operations and supporting regulatory inspections and audits
- Knowledge of manufacturing processes, lab scale models, and unit operations used in the manufacturing of biotech products
- Knowledge of laboratory scale models and commercial scale biotech manufacturing processes
- Strong written and verbal communication skills
- Ability to work on own initiative and as part of a process team consisting of a diverse group of management, production/science and engineering professionals
- Ability to respond quickly and proactively to changing priorities within a limited timeline
Additional Information:
- Travel is possible, but expected to be minimal
- Role is Monday through Friday onsite. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and/or off-hour work may be required.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$123,000 - $180,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
See all 53+ E-3 Visa Technical Support Associate Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Technical Support Associate Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Technical Support Associate
Align your degree to the role
E-3 visa approval depends on your degree field matching the job's requirements. A computer science or IT degree supports a Technical Support Associate petition directly. A business or unrelated degree requires your employer to document why the specific role demands that specialization.
Target employers with dedicated IT hiring pipelines
Focus on mid-size software companies, managed service providers, and cloud infrastructure firms. These employers regularly sponsor technical support staff and already understand LCA obligations, reducing back-and-forth about whether the role qualifies as a specialty occupation.
Confirm the role is listed as full-time
Part-time Technical Support Associate positions cannot be sponsored under the E-3. Before accepting any offer, verify the contract specifies full-time hours. DOL's LCA certification requires a defined worksite and a prevailing wage tied to a full-time equivalent position.
Use Migrate Mate's E-3 filing service for your LCA
The LCA must be certified by DOL before your visa interview. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so your employer isn't navigating FLAG portal submissions alone, which commonly delays technical support applications by weeks.
Prepare your credential equivalency documentation early
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 purposes, but consular officers may request evidence. Gather your academic transcripts and, if your degree title isn't self-explanatory, a credential evaluation letter before your interview.
Ask employers about E-Verify enrollment upfront
Some Technical Support Associate roles sit within STEM-adjacent teams where employers are already E-Verify enrolled. Confirming this before your offer stage prevents last-minute compliance gaps if you later need to transfer status or your employer's federal contracts require it.
E-3 Visa Technical Support Associate: Frequently Asked Questions
How do I find Technical Support Associate jobs with E-3 visa sponsorship?
Migrate Mate is the most direct way to search for Technical Support Associate roles where employers are already open to E-3 sponsorship. Most general job boards don't filter by visa type, so you end up cold-approaching companies that have never sponsored before. Migrate Mate surfaces roles from employers with active sponsorship history, saving you the qualification conversation.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Technical Support Associate role qualify as a specialty occupation for the E-3?
It can, but the role must require a bachelor's degree in a specific field as a standard entry requirement. Generic helpdesk roles that accept any degree or equivalent experience often fail this test. Roles tied to enterprise software, cloud platforms, or technical implementation with documented degree requirements have a stronger case for specialty occupation classification under E-3 criteria.
How does the E-3 compare to the H-1B for Technical Support Associate positions?
The E-3 is available year-round with no lottery and no annual cap, while H-1B visa selection for the same role would depend on a randomized lottery with roughly a one-in-four chance. An employer sponsoring you for a Technical Support Associate role on an E-3 can file any time after your offer, with consular processing typically completing within weeks rather than months.
Can I switch employers after starting work on an E-3 as a Technical Support Associate?
Yes, but your E-3 status is tied to your sponsoring employer and the certified LCA. If you change jobs, your new employer must file a fresh LCA and support a new E-3 application before you begin work. There's no portability rule like some other visa categories, so plan your transition timeline to avoid any gap in authorized employment.