E-3 Visa Training Program Manager Jobs
Training Program Manager roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree in human resources, education, organizational development, or a related field. Australian professionals can secure two-year renewable status with no lottery, making this one of the more accessible paths to U.S. employment in learning and development.
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About the team: With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products - services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
Responsibilities:
- Act as the bridge between Policy and BPO teams, translating policy requirements into scalable training materials and programs to ensure compliance with Moderation, Labeling, and Service standards.
- Design and implement intake-to-delivery SOPs, ensuring accurate tracking of policy updates and effective rollout to BPO teams.
- Resolve BPO case inquiries by clarifying policy ambiguities and partnering with Policy teams to refine guidelines and improve implementation.
- Develop and execute statistically sound QA frameworks and audits to monitor BPO accuracy, quality, and SLA adherence.
- Conduct structured case reviews to identify policy or process gaps, and drive improvements with Policy and Product stakeholders.
- Partner cross-functionally (Policy, Product, BPO) to continuously enhance training, QA, and operational processes.
- Perform root cause analyses on performance gaps and implement targeted actions to improve BPO outcomes.
Qualifications
Minimum Qualifications:
- 3+ years of experience in BPO operations, including enforcement, labeling, moderation, or customer service, ideally within Internet, e-commerce, or O2O environments.
- Strong understanding of BPO management, including requirements intake, SOP development, SLA management, productivity and quality metrics, training, and workforce planning; familiarity with industry best practices and trends.
- Excellent presentation skills, with the ability to synthesize data and insights into clear, structured recommendations for stakeholders and leadership.
- Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
Preferred Qualifications:
- Proficiency in utilizing querying and analytical tools, and conducting data analysis (e.g., SQL, Python, Excel) is advantageous. Data interpretation or analysis will be advantageous for the role.
- Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
- Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
- Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $121600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the team: With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products - services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
Responsibilities:
- Act as the bridge between Policy and BPO teams, translating policy requirements into scalable training materials and programs to ensure compliance with Moderation, Labeling, and Service standards.
- Design and implement intake-to-delivery SOPs, ensuring accurate tracking of policy updates and effective rollout to BPO teams.
- Resolve BPO case inquiries by clarifying policy ambiguities and partnering with Policy teams to refine guidelines and improve implementation.
- Develop and execute statistically sound QA frameworks and audits to monitor BPO accuracy, quality, and SLA adherence.
- Conduct structured case reviews to identify policy or process gaps, and drive improvements with Policy and Product stakeholders.
- Partner cross-functionally (Policy, Product, BPO) to continuously enhance training, QA, and operational processes.
- Perform root cause analyses on performance gaps and implement targeted actions to improve BPO outcomes.
Qualifications
Minimum Qualifications:
- 3+ years of experience in BPO operations, including enforcement, labeling, moderation, or customer service, ideally within Internet, e-commerce, or O2O environments.
- Strong understanding of BPO management, including requirements intake, SOP development, SLA management, productivity and quality metrics, training, and workforce planning; familiarity with industry best practices and trends.
- Excellent presentation skills, with the ability to synthesize data and insights into clear, structured recommendations for stakeholders and leadership.
- Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
Preferred Qualifications:
- Proficiency in utilizing querying and analytical tools, and conducting data analysis (e.g., SQL, Python, Excel) is advantageous. Data interpretation or analysis will be advantageous for the role.
- Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
- Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
- Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $121600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all 304+ E-3 Visa Training Program Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Training Program Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Training Program Manager
Frame your credentials around specialty occupation
U.S. consular officers assess whether a Training Program Manager role genuinely requires a degree, not just prefers one. Make sure your offer letter specifies a required field of study, not a general preference, to clear the specialty occupation threshold.
Target employers with dedicated L&D functions
Mid-to-large companies with standalone learning and development departments are far more likely to understand E-3 visa sponsorship than those treating training as an HR side task. Corporate training teams at tech, healthcare, and financial services firms regularly hire on this visa.
Search for E-3 sponsorship roles on Migrate Mate
Use Migrate Mate to filter Training Program Manager listings by E-3 visa sponsorship directly. It surfaces employers who have filed Labor Condition Applications for this role type, saving you from pitching sponsorship cold to employers unfamiliar with the process.
Address the LCA wage requirement in salary negotiations
Your employer must file a Labor Condition Application certifying your wage meets the DOL prevailing wage for Training Program Manager roles in that metro area. Negotiate with that floor in mind to avoid an LCA certification delay caused by a wage adjustment request.
Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork
Once you have an offer, the filing sequence moves quickly: LCA certification, DS-160 completion, and consulate appointment scheduling. Migrate Mate's E-3 filing service manages the entire process from offer to consulate appointment, reducing the risk of paperwork errors that delay your start date.
Prepare a degree equivalency brief if your qualification is a three-year Australian bachelor's
Three-year Australian bachelor's degrees are generally accepted as equivalent to four-year U.S. degrees for E-3 purposes, but some consular officers will probe this. Have your academic transcripts translated and a credential evaluation ready to clarify equivalency if asked.
E-3 Visa Training Program Manager: Frequently Asked Questions
How do I find Training Program Manager jobs that offer E-3 visa sponsorship?
Migrate Mate is the most direct way to find Training Program Manager roles where employers are already open to E-3 sponsorship. Standard job searches surface listings without visa context, meaning you often spend weeks in conversations before discovering an employer won't sponsor. Migrate Mate filters by sponsorship willingness so you start from a qualified shortlist.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Training Program Manager role qualify as a specialty occupation for the E-3 visa?
Yes, provided the employer's job description specifies a bachelor's degree in a relevant field such as human resources, instructional design, organizational development, or education as a genuine requirement. Roles where any degree, or no degree at all, would be considered acceptable do not meet the specialty occupation definition and will not support an E-3 application.
How does the E-3 visa compare to the H-1B for Training Program Manager roles?
The E-3 is significantly more practical for this role. H-1B visa requires entering an annual lottery with no guaranteed selection, while the E-3 has a 10,500 annual allocation that has never been fully used. You can apply directly at a U.S. consulate in Australia once your employer's Labor Condition Application is certified, with no USCIS petition required and no wait for a lottery result.
Can I switch employers while working in the U.S. on an E-3 as a Training Program Manager?
Yes, but your new employer must file a fresh Labor Condition Application and you'll need to obtain a new E-3 visa stamp before starting with them, or file a change of status with USCIS if you're already in the country. You cannot simply transfer your current E-3 to a new employer the way some other visa categories allow. Plan for a two-to-four week processing gap minimum.