Experience Manager Jobs in Alabama
Experience Manager jobs in Alabama are steadily active, with demand concentrated in hospitality, retail, and healthcare across a range of seniority levels from entry-level coordinators to senior directors. Birmingham, Huntsville, and Montgomery account for the largest share of openings, where employers like Regions Financial, Huntsville Hospital, and Alabama Power maintain consistent hiring for experience-focused roles. The most in-demand specialties in the state are customer experience, patient experience, and employee experience management. See the openings below and apply to the ones that match your experience.
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We are looking for service oriented, energetic and driven leader to fill our Assistant Branch Experience Manager position for our Greystone branch. The Assistant Branch Experience Manager will assist the Branch Experience Manager with the overall operations of the branch. This employee will assume responsibility for the branch when the Branch Experience Manager is absent. In this position, the employee will utilize service skills to deliver a delightful member and staff experience.
Functions and Responsibilities would include:
- Manage branch staff in the absence of the manager.
- Coach, train, and hold staff accountable for using Avadian’s Sales Flow Model.
- Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
- Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
- Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian’s client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
- Work with the manager to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience.
- Serve as a liaison between the members and the Credit Union. Provide account information to members, and promote and cross-sell Credit Union products and services. Open accounts, resolve issues, and professionally handle the members within the Credit Union.
- Cross-sell Credit Union products and services, and follow all directives regarding branch reports and lead list.
- Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words.
- Represent and promote Avadian in the communities we serve.
- Perform other duties as assigned.
Basic Requirements:
- Significant financial service and sales experience is required.
- Must be proactive in maintaining member satisfaction and meeting member needs.
- Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
- Must work on weekends and serve in a relief capacity at other branches when needed.
Experience Required:
- One to three years of retail banking experience.
- Sales quota experience or sales management experience.
Education: High school education or GED.
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Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
We are looking for service oriented, energetic and driven leader to fill our Assistant Branch Experience Manager position for our Greystone branch. The Assistant Branch Experience Manager will assist the Branch Experience Manager with the overall operations of the branch. This employee will assume responsibility for the branch when the Branch Experience Manager is absent. In this position, the employee will utilize service skills to deliver a delightful member and staff experience.
Functions and Responsibilities would include:
- Manage branch staff in the absence of the manager.
- Coach, train, and hold staff accountable for using Avadian’s Sales Flow Model.
- Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
- Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
- Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian’s client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
- Work with the manager to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience.
- Serve as a liaison between the members and the Credit Union. Provide account information to members, and promote and cross-sell Credit Union products and services. Open accounts, resolve issues, and professionally handle the members within the Credit Union.
- Cross-sell Credit Union products and services, and follow all directives regarding branch reports and lead list.
- Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words.
- Represent and promote Avadian in the communities we serve.
- Perform other duties as assigned.
Basic Requirements:
- Significant financial service and sales experience is required.
- Must be proactive in maintaining member satisfaction and meeting member needs.
- Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
- Must work on weekends and serve in a relief capacity at other branches when needed.
Experience Required:
- One to three years of retail banking experience.
- Sales quota experience or sales management experience.
Education: High school education or GED.
-
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
See All 24 Experience Manager Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
Experience Manager Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consumer Goods
- Sports & Recreation
What Alabama Employers Look For
The qualifications that appear most often in experience manager jobs across Alabama.
- Bachelor's degree in business, marketing, hospitality, or a closely related field
- Three or more years of experience in customer, patient, or employee experience roles
- Demonstrated ability to design and measure experience improvement programs
- Proficiency with CRM platforms, survey tools, and experience management software
- Strong cross-functional collaboration and stakeholder communication skills
- Experience analyzing customer or employee feedback data to drive actionable outcomes
Experience Manager Jobs in Alabama: Frequently Asked Questions
How do you become a experience manager in Alabama?
Most experience manager roles in Alabama require a bachelor's degree in business, marketing, communications, or hospitality management, which programs at the University of Alabama, Auburn University, and UAB all offer. No state-issued license is required for the role. Employers typically look for candidates who have worked in customer service, operations, or HR, and certifications from organizations like the Customer Experience Professionals Association can strengthen an application.
Which companies hire experience managers in Alabama?
Alabama experience manager roles are posted by Avadian Credit Union, Five Below, and PetSmart and others right now, based on current listings on Migrate Mate as of September 2026. Alabama's mix of large financial institutions, regional health systems, and national retail and hospitality operators creates consistent year-round demand for experience-focused professionals.
Which Alabama cities have the most experience manager jobs?
Birmingham, Tuscaloosa, and Mobile have the most experience manager openings in Alabama. Birmingham leads because of its concentration of corporate headquarters, regional bank operations, and large health systems, while Huntsville's growth in technology and federal contracting has expanded corporate experience roles, and Montgomery's government agencies and healthcare institutions sustain steady demand.
Are there remote experience manager jobs in Alabama?
Yes, and they're more common than in most fields. About 40% of experience manager openings tied to Alabama are remote or hybrid as of September 2026, reflecting the role's strong desk and analytical components. The parts of the job most likely to be fully remote are data analysis, survey design, and program strategy, while roles with a heavy in-person component, such as patient experience or retail floor management, are typically on-site.
How can I get hired as a experience manager in Alabama with little or no experience?
The most realistic entry path is moving up from a customer service, patient relations, or HR coordinator role at one of Alabama's large employers such as Regions Financial, UAB Medicine, or Protective Life. These organizations regularly hire associates who show initiative in improving processes or feedback loops. Building a portfolio of small experience improvement projects, earning a certificate through the Customer Experience Professionals Association, and targeting coordinator or specialist titles are practical first steps in Alabama.
Where can I find and apply to experience manager jobs in Alabama?
You can find and apply to experience manager jobs in Alabama on Migrate Mate, which lists current Alabama openings updated regularly. Search the listings to find roles that fit your background and apply directly to the ones that match your experience level and preferred location within the state.
See All 24 Experience Manager Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find Experience Manager Jobs