Experience Manager Jobs in Alabama

Experience Manager jobs in Alabama are steadily active, with demand concentrated in hospitality, retail, and healthcare across a range of seniority levels from entry-level coordinators to senior directors. Birmingham, Huntsville, and Montgomery account for the largest share of openings, where employers like Regions Financial, Huntsville Hospital, and Alabama Power maintain consistent hiring for experience-focused roles. The most in-demand specialties in the state are customer experience, patient experience, and employee experience management. See the openings below and apply to the ones that match your experience.

Find Experience Manager Jobs

Overview

Open roles26

Top employerMichaels

Top cityBirmingham, AL

Cities hiring15

Work type75% On-site

Top industryConsumer Goods

Showing 5 of 26+ Experience Manager jobs

Experience Manager

We won't show you this job again

New 11h ago

Ulta

Experience Manager

Opelika, Alabama

New 11h ago

Ulta

Opelika, Alabama

Account Management

Business Development

Sales

Account Management

Business Development

Sales

Salary TBD

Bachelor's degree

10,000+

Have you applied for this role?

Customer Experience Manager

We won't show you this job again

Added 3d ago

Five Below

Customer Experience Manager

Mobile, Alabama

Added 3d ago

Five Below

Mobile, Alabama

Accounting

Salary TBD

10,000+

Have you applied for this role?

Customer Experience Manager

We won't show you this job again

Added 1w ago

Michaels

Customer Experience Manager

Prattville, Alabama

Added 1w ago

Michaels

Prattville, Alabama

Business Operations

Product Management

Project Management

Business Operations

Product Management

Project Management

Salary TBD

10,000+

Have you applied for this role?

Sales Manager - Hotel Sales Experience Required

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Added 1w ago

PCH Hotels and Resorts

Sales Manager - Hotel Sales Experience Required

Mobile, Alabama

Added 1w ago

PCH Hotels and Resorts

Mobile, Alabama

Account Management

Customer Success

Sales

Account Management

Customer Success

Sales

Salary TBD

1,001-5,000

Have you applied for this role?

Experience Manager

We won't show you this job again

Added 1w ago

Ulta

Experience Manager

Gadsden, Alabama

Added 1w ago

Ulta

Gadsden, Alabama

Business Development

Partnerships & Business Development

Project Management

Business Development

Partnerships & Business Development

Project Management

Salary TBD

Bachelor's degree

10,000+

Have you applied for this role?

New 11h ago

Experience Manager

Ulta·Opelika, Alabama

Job functions:

Account Management

Business Development

Sales

Bachelor's degree

10,000+ employees

Job Description

OVERVIEW:

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

:

GENERAL SUMMARY & SCOPE

The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top-line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.

People

Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.

Process

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.

:

JOB QUALIFICATIONS

Education

Bachelor’s degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law

Experience

2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS

Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences

WORKING CONDITIONS

Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

About:

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Ulta

Experience Manager

Opelika, Alabama

New 11h ago

10,000+ employees

Job functions:

Account Management

Business Development

Sales

Bachelor's degree

Job Description

OVERVIEW:

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

:

GENERAL SUMMARY & SCOPE

The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top-line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.

People

Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.

Process

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.

:

JOB QUALIFICATIONS

Education

Bachelor’s degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law

Experience

2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS

Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences

WORKING CONDITIONS

Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

About:

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

See All 26 Experience Manager Jobs in Alabama

Find roles in Alabama that match your experience and apply in just a few clicks.

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Experience Manager Jobs by City in Alabama

Where Alabama roles are concentrated, by current openings.

Birmingham

8 jobs

Mobile

3 jobs

Tuscaloosa

2 jobs

Spanish Fort

2 jobs

Foley

1 job

Fulton

1 job

Gadsden

1 job

Madison

1 job

Opelika

1 job

Experience Manager Job Market in Alabama

A snapshot from current Alabama openings, updated as new roles post.

Who's Hiring

Michaels5 open roles

Ulta3 open roles

Five Below3 open roles

Top Industries Hiring

Consumer Goods
Retail
Sports & Recreation

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What Alabama Employers Look For

The qualifications that appear most often in experience manager jobs across Alabama.

Bachelor's degree in business, marketing, hospitality, or a closely related field
Three or more years of experience in customer, patient, or employee experience roles
Demonstrated ability to design and measure experience improvement programs
Proficiency with CRM platforms, survey tools, and experience management software
Strong cross-functional collaboration and stakeholder communication skills
Experience analyzing customer or employee feedback data to drive actionable outcomes

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Experience Manager Jobs in Alabama: Frequently Asked Questions

How do you become a experience manager in Alabama?

Most experience manager roles in Alabama require a bachelor's degree in business, marketing, communications, or hospitality management, which programs at the University of Alabama, Auburn University, and UAB all offer. No state-issued license is required for the role. Employers typically look for candidates who have worked in customer service, operations, or HR, and certifications from organizations like the Customer Experience Professionals Association can strengthen an application.

Which companies hire experience managers in Alabama?

Alabama experience manager roles are posted by Michaels, Ulta, and Five Below and others right now, based on current listings on Migrate Mate as of July 2026. Alabama's mix of large financial institutions, regional health systems, and national retail and hospitality operators creates consistent year-round demand for experience-focused professionals.

Which Alabama cities have the most experience manager jobs?

Birmingham, Mobile, and Tuscaloosa have the most experience manager openings in Alabama. Birmingham leads because of its concentration of corporate headquarters, regional bank operations, and large health systems, while Huntsville's growth in technology and federal contracting has expanded corporate experience roles, and Montgomery's government agencies and healthcare institutions sustain steady demand.

Are there remote experience manager jobs in Alabama?

Yes, and they're more common than in most fields. About 25% of experience manager openings tied to Alabama are remote or hybrid as of July 2026, reflecting the role's strong desk and analytical components. The parts of the job most likely to be fully remote are data analysis, survey design, and program strategy, while roles with a heavy in-person component, such as patient experience or retail floor management, are typically on-site.

How can I get hired as a experience manager in Alabama with little or no experience?

The most realistic entry path is moving up from a customer service, patient relations, or HR coordinator role at one of Alabama's large employers such as Regions Financial, UAB Medicine, or Protective Life. These organizations regularly hire associates who show initiative in improving processes or feedback loops. Building a portfolio of small experience improvement projects, earning a certificate through the Customer Experience Professionals Association, and targeting coordinator or specialist titles are practical first steps in Alabama.

Where can I find and apply to experience manager jobs in Alabama?

You can find and apply to experience manager jobs in Alabama on Migrate Mate, which lists current Alabama openings updated regularly. Search the listings to find roles that fit your background and apply directly to the ones that match your experience level and preferred location within the state.

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