Field Service Representative Jobs
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking Field Service Representatives to provide technical support the Final Lifetime Extension Program (FLEP) for NATO E‑3 AWACS, associated mission/ground systems, and the Facility for Interoperability Testing (MCTR / SIL / SDE) at Geilenkirchen Air Base, Germany.
This is an on‑site, long‑term assignment (up to 3 years) providing hands‑on ISS (In Service Support), field engineering assistance, OJT, troubleshooting, and acceptance/test support for aircraft mission systems and ground systems (MPDS/DMPDS/IFGS/SIL/SDE)
Unlike most FSR roles responsible for supporting aircraft maintenance, this position is primarily focused on mission systems software and satellite communication. Supporting general aircraft maintenance and the AWACS radar system hardware beyond mission avionics/software may fall outside the responsibilities of this position. Prior hands-on system administration and SATCOM experience with E-3 NATO FLEP, E-3 AWACS, or other AEWC platforms is needed to be successful in this role. FSRs are the in-person Boeing "face" to the customer, so personal appearance (grooming and dress), a helpful and friendly demeanor, and the ability to speak and write in a professional, unambiguous manner while working unsupervised for extended periods of time are paramount.
Working hours will nominally be 5 days a week (M-F), 8 hours per day. Additionally, FSRs must be willing to work flexible hours (i.e., on-call 24 hours per day, 7 days per week) as the job requires. At the sole discretion of leadership, an FSR must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
This is a Long-Term Assignment to Germany for up to 3 years. Relocation/assignment benefits to the international location will be provided. Offers will be contingent upon the candidate’s ability to obtain clearances from International Health Services (as required) and the receipt of a visa/work permit for Germany, if applicable. This also applies to any/all family members who may be relocating with the candidate.
You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities to include (but are not limited to):
- Providing technical guidance in the normal operation and maintenance of E-3 NATO FLEP aircraft mission systems, ground systems, and support equipment
- Supporting on-aircraft mission system hardware and software troubleshooting/reloads, as requested
- Serve as on‑site technical expert and field service lead for NATO FLEP aircraft and ground systems (Operational and Development Systems)
- Provide hands‑on installation, configuration, and sustainment for Mission Computing OS/software loads, mission applications, simulation, DLGW/STG, DSU/RAID, OOM, NetApp, and IFGS/MPDS/DMPDS systems
- Execute fault isolation, repair, replacement of FRUs, BIOS/CMOS troubleshooting, and checkout procedures for mission and ground subsystems; support depot‑level MCOS loads in the field when required by engineering
- Support and manage DSU/RAID rebuilds and DSU hardware inspections (mdadm diagnostics, drive replacement, resync)
- Configure, validate, and test DLGW and STG interfaces for Link‑11/Link‑16 and 1553 integration; import/verify gateway configs, terminal init files, and time sync behavior
- Diagnose and remediate Mission Computing integration issues, SimConfig/SimController/AwsSim exceptions
- Troubleshoot NAS/OOM mount issues, NetApp/cluster issues, and offload script failures
- Provide OJT and informal training for NATO maintenance and ground‑system users; document lessons learned
- Assist with ATP/acceptance tests, configuration management, software requirements meetings, and provide input to technical publications (VECTOR Tech Requests, Pubs Change Requests, AFTO‑22s)
- Support TCTO/field‑level modifications and coordinate with off‑site engineering on issues exceeding field authority
- Capture, package and escalate forensic logs and evidence to engineering (e.g., journalctl, dmesg, mdadm output, AwsSim logs, DARE/HAIPE audit)
- Support COMSEC/HAIPE/DaR procedures as required (audit capture before tamper/zeroize); coordinate with NATO COMSEC managers
- Participate in maintenance cross‑talks, TIMs, LWG, and other program meetings; report contractor labor hours per NATO reporting requirements
- Mid-Level: Can perform the above tasks with little or general supervision
- Senior Level: Serves as subject matter expert to management
Basic Qualifications (Required Skills/Experience):
- 3+ years of experience in avionics and aerospace systems troubleshooting
- Ability to read, understand and interpret engineering drawings
- 3+ years of experience with Airborne Early Warning and Control (AEW&C) or Airborne Warning and Control Systems (AWACS) platforms
- Current U.S. passport (with an expiration date past December 2027)
- At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
- At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
- 5+ years hands‑on experience in Network Attached Storage (NAS) and systems management (NetApp or equivalent)
- 5+ years of experience in Data Storage & Security, including RAID management and mdadm/SMART diagnostics
- 5+ years of experience maintaining COTS servers, virtualization (VMware), and server chassis/Blade management (HPE OA/iLO)
- 5+ years of experience with Inmarsat/Iridium SATCOM operations and troubleshooting (IFGS/BSCC/440/Xi familiar)
- Prior hands-on avionics and software design, operational, or maintenance experience on the E-3 NATO FLEP, E-3 AWACS, or other AEWC platform mission and ground systems
- CompTIA A+, CompTIA Network+, or CompTIA Server+ certification
- CompTIA Security+ or CISSP certification
- CompTIA aeroCNCT
- Thorough understanding of the E-3 NATO FLEP MCU system
- Familiar with setup and managing Windows and Linux operating systems
- Experience configuring network switches, routers, servers, storage devices
- Experience using Boeing web-based Information Systems such as My Boeing Fleet, VECTOR (technical inquiry request system), REDARS, and PSDS
- Familiarity using Aircraft Maintenance Manuals, Illustrated Part Catalogs, and Fault Isolation Manuals
- Previous military experience or extensive familiarity with military operation and maintenance procedures
Ex-Pat Information:
- Candidate must be able to obtain a work visa, depending on requirements of the country.
- Candidate must be able to meet the cultural requirements of the country, as applicable.
- Employment is contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country.
- Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned. These contingencies also apply to any/all family members who may be relocating with the candidate.
Relocation:
Relocation benefits will be provided only to the international assignment.
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Mid-Level (GEC6I3): $79,900 - $108,100
Senior Level (GEC6I4): $96,900 - $131,100
Applications for this position will be accepted until Nov. 13, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Contingent Upon Program Award
The position is contingent upon program award
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
Field Service Representative Jobs by Experience Level
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Find JobsField Service Representative Job Market
Who's Hiring
- Schneider Electric62

- Veolia25

- Eaton20

- Magid Glove & Safety16
- Ecolab8

Top Industries Hiring
- Manufacturing
- Insurance
- Chemicals & Materials
- Technology & Software
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in field service representative jobs.
- Proven hands-on experience diagnosing and repairing mechanical or electronic equipment in the field
- Valid driver's license with a clean driving record for customer site travel
- Familiarity with service management or ticketing software used to log and track work orders
- Ability to lift and carry equipment, work in confined spaces, and stand for extended periods
- Associate degree or technical certification in electronics, mechanical engineering technology, or a related field
- Strong written and verbal communication skills for completing service reports and interfacing with customers
Tips for Your Field Service Representative Job Search
Quantify your field resolution outcomes
Hiring managers want to see first-call resolution rates, average repair times, and customer satisfaction scores on your resume. Pull those figures from service logs or performance reviews and list them under each employer rather than describing duties in vague terms.
List every certification and technical license
Certifications like CompTIA A+, EPA 608, or manufacturer-specific credentials often act as hard filters in applicant tracking systems. Put them in a dedicated section near the top of your resume so automated screens don't skip your application before a recruiter sees it.
Target openings by equipment type you know
Search using the specific brand or equipment name you have hands-on experience with, such as a particular PLC model or diagnostic platform. Roles filtered this way tend to have less competition and move faster through the hiring process than broad field service searches.
Apply early to roles that fit
Migrate Mate lists field service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a break-fix scenario for interviews
Many field service interviews include a situational or technical question asking how you diagnose and resolve an equipment failure under customer pressure. Prepare a specific two-minute story that covers what you observed, what you ruled out, what you did, and what the result was.
Negotiate on-call terms alongside base pay
Field service roles often carry rotating on-call schedules that significantly affect quality of life. Before accepting an offer, clarify how frequently on-call duty rotates, whether it compensated separately, and what the callback window expectation is so there are no surprises after you start.
Field Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most field service representatives?
Schneider Electric, Veolia, and Eaton are hiring the most field service representatives right now, with openings concentrated in Texas, California, and Florida, based on current listings on Migrate Mate as of November 2026. Industries driving the most volume include medical device maintenance, industrial automation, and utility infrastructure.
How many field service representative jobs are remote?
About 53% of field service representative openings are fully remote or hybrid as of November 2026, which is notably lower than most professional roles because the work is inherently site-based. The sub-areas most likely to include remote or hybrid components are customer technical support, service coordination, and inside sales support functions tied to field operations.
How do you become a field service representative?
Start by completing a technical degree or certification program in electronics, mechanical systems, or a related trade. Build hands-on repair and troubleshooting experience through internships, apprenticeships, or entry-level technician roles. Pursue manufacturer-specific certifications for the equipment you want to service. Then apply to field service roles that match your equipment background, since employers typically hire for the specific systems they deploy.
Can you get hired as a field service representative with little experience?
Yes, entry-level field service representative roles exist at companies that provide structured training programs, particularly in telecommunications installation, medical device support, and office equipment servicing. Employers hiring at this level prioritize a strong mechanical aptitude, a valid driver's license, and the ability to pass background checks over prior field experience. Technical certifications from community colleges or manufacturers can substitute effectively for years of direct experience.
What does the field service representative interview process look like?
Most processes start with a phone screen focused on your technical background and equipment familiarity, followed by an in-person or video interview with a service manager. Expect at least one situational question requiring you to walk through a real diagnostic or customer escalation scenario. Some employers add a practical skills assessment or a ride-along with a senior technician before extending an offer, particularly for roles involving complex or regulated equipment.
Where can I find and apply to field service representative jobs?
You can find and apply to field service representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your equipment background, preferred location, and experience level, then apply directly to each listing that fits your situation.
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