Remote Field Service Representative Jobs
Remote Field Service Representative jobs are open across the U.S. at remote-first firms and distributed teams in sectors like technology, utilities, and medical devices. Employers hiring remotely right now include EnerSys, Motorola Solutions, and CSM. See the openings below and apply to the ones that match your experience.
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Responsible for driving CSM/CSI regional sales, service, and merchandising responsibilities to meet and exceed specific growth in big box, traditional and independent lumber, and hardware dealers through the acquisition of new customers and growth in existing distribution with key focus categories. This position is based in the Phoenix, AZ metro area and requires regular travel throughout the assigned territory.
Primary Duties and Responsibilities
- Provide product knowledge training to store employees and customers
- Contractor breakfast and event support
- Set up merchandise displays
- Cross-merchandising execution
- Planogram auditing
- Category resets
- New product launch: SKU cut-in and product knowledge training
- Periodic competitive price audits (Comp Shops)
- Merchandise; stock and display maintenance
- Build relationships with store personnel and management team
- Assist in store resets, remodels and new store set up
- Ability to conduct product demonstrations to new and current customers
- Participate in weekday and weekend demos and events
- Focus on strategic initiatives in traditional trade and industrial distribution via category management and thru demonstration of features and benefits of key products.
- Research and identify high potential targets
- Have a ‘hunter’ mentality and eager for new incremental business
- Understanding of the user needs and relevant product for specific channel of distribution
- Able and willing to use store provided rolling staircase to retrieve merchandise from overstock locations up to 16 feet high
- Able and willing to lift, pull, and push items weighing up to 50 pounds unassisted and team lift, pull, and push items up to 130 pounds
Qualifications
- 2+ years’ field sales experience
- Employment is contingent upon successful completion of applicable pre-employment screening requirements
- Valid driver’s license and reliable transportation with current automobile insurance required for business travel
- Ability to drive brand recognition
- Ability to multi-task
- Ability to work with internal teams and executive management as well as external customers to maximize mutual benefit
- Ability to read, analyze, interpret, and respond effectively to account and user needs
- Ability to make effective and persuasive presentations on topics to customers & management
- General knowledge and use of hand and power tools
- Lead temporary merchandisers on larger scale resets
- Varying length of travel/overnight stays
- Participate in regional and national trade show
- Dependable transportation
- Knowledge of Industrial, Lumber, and Hardware channel
- Selling and interpersonal skills
- Strong, effective oral and written communications skills
- PC and Microsoft Office skills
Salary and Benefit Package
We have career growth and a very competitive salary and benefit package.
- Competitive Salary Based on Experience
- Bonus program for new business growth
- Generous vacation and sick time accruals
- 90% Employer paid basic medical, dental, and vision
- 100% Employer paid basic life, short term and long-term disability insurance
- Additional voluntary term life Insurance is available
- 401(k) – Up to 4% employer matching contribution
- 9 Annual paid holidays
- Company provided cellular phone/tablet
- Vehicle mileage reimbursement/maintenance allowance
- Expense reimbursement
*Benefits are subject to applicable plan terms and eligibility requirements*
Applicants must be authorized to work in the U.S.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 25% (Required)
Work Location: Remote
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote field service representative jobs.
- Proven hands-on experience diagnosing and repairing mechanical or electronic equipment in the field
- Valid driver's license with a clean driving record for customer site travel
- Familiarity with service management or ticketing software used to log and track work orders
- Ability to lift and carry equipment, work in confined spaces, and stand for extended periods
- Associate degree or technical certification in electronics, mechanical engineering technology, or a related field
- Strong written and verbal communication skills for completing service reports and interfacing with customers
Tips for Your Remote Field Service Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote field service representative openings from across the U.S. in one place, so you can find roles that match your technical background and apply directly without sorting through unrelated postings.
Show your remote troubleshooting workflow upfront
Remote employers want to know how you diagnose and resolve issues without in-person backup. Describe specific situations where you used remote diagnostics tools, ticketing systems, or video support to close a service case independently.
Highlight async communication in your application
Distributed field service teams run on written updates, incident logs, and digital handoffs. Point to examples where your documentation kept a remote team informed, whether through service reports, CRM notes, or structured email updates to dispatch or engineering.
Prepare for scenario-based remote interviews
Remote hiring managers test judgment by walking you through a live equipment failure scenario over video. Practice narrating your diagnostic steps out loud, naming the tools you'd use remotely, and explaining how you'd escalate if a fix exceeded your access level.
Remote Field Service Representative Jobs: Frequently Asked Questions
How do I get a remote field service representative job?
Target companies with distributed service teams, such as SaaS hardware vendors, medical equipment firms, and enterprise software providers, because they have established workflows for remote field staff. Remote employers screen heavily for self-direction, clear written communication, and the ability to troubleshoot independently without on-site supervision. Candidates who can document past field outcomes, show proficiency with remote diagnostics tools, and demonstrate async collaboration habits stand out from the pool.
Which companies hire remote field service representatives?
Remote field service representative roles are posted by EnerSys, Motorola Solutions, and CSM and others right now, based on current remote listings on Migrate Mate as of September 2026. These tend to be remote-first technology companies, distributed medical device firms, and enterprise software organizations that support customers across multiple regions without centralized field offices.
Can you get a remote field service representative job with no experience?
Yes, but remote entry-level field service representative roles are harder to land because employers expect you to work independently from day one with minimal hand-holding. Companies that hire entry-level remote field service representatives often look for candidates who hold relevant technical certifications, have completed equipment training programs, or can demonstrate hands-on troubleshooting through personal projects or volunteer work. Showing strong written communication and self-organization in your application materials opens the door when direct experience is thin.
Do you need a degree for remote field service representative jobs?
Not always. Many remote employers weight hands-on technical skills, vendor certifications, and a documented history of resolving field issues over a four-year degree. Certifications in relevant equipment, IT systems, or industry-specific platforms often carry more practical weight in hiring decisions for this role than an unrelated academic credential.
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