Front Desk Agent Jobs in Austin, TX
Front Desk Agent jobs in Austin, Texas are concentrated in the hospitality, healthcare, and real estate sectors, with openings spread across Downtown, the Domain, and the South Congress corridor. Employers hiring right now include White Lodging, Island Hospitality Management, and Highgate. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 201+ Front Desk Agent jobs
La Quinta Austin - Mopac North at The Domain
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
La Quinta Austin - Mopac North at The Domain
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
See All 201+ Front Desk Agent Jobs in Austin
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Find Front Desk Agent JobsFront Desk Agent Job Market in Austin
Who's Hiring
- White Lodging17
- Island Hospitality Management17
- Highgate9
- AvantStay9
- MCR Hotels9
Top Industries Hiring
- Technology & Software
Front Desk Agent Jobs in Austin: Frequently Asked Questions
How do I get a front desk agent job in Austin?
Target Austin's hotels along the Convention Center district and 6th Street corridor, the medical campuses near the Domain and North Lamar, and the coworking and real estate firms downtown. Hospitality experience, familiarity with property management software, and a calm, professional manner all give candidates an edge in Austin's service-heavy market. Applying directly through a company's careers page tends to move faster than general postings.
Which companies hire front desk agents in Austin?
Companies currently hiring front desk agents in Austin include White Lodging, Island Hospitality Management, and Highgate, per current listings on Migrate Mate as of September 2026. Austin's mix of full-service hotels, medical clinics, and Class A office buildings means demand comes from several distinct employer types across the city.
Are there remote front desk agent jobs in Austin?
Yes, though remote work is uncommon for front desk agent roles since the position is inherently on-site and guest-facing. About 0% of front desk agent openings tied to Austin are remote or hybrid as of September 2026, and those tend to be administrative or virtual receptionist variants rather than traditional hotel or clinic roles. Technology companies and staffing firms in Austin are the most likely to offer that flexibility.
How can I get a front desk agent job in Austin with little or no experience?
The most realistic entry path in Austin is applying to hotel front desk assistant or lobby attendant roles at mid-scale properties along I-35 or near the airport, where turnover creates consistent openings and managers train on the job. Austin's large convention hotel scene and growing medical office market also hire entry-level candidates willing to work evenings or weekends. Customer service experience in any Austin retail or restaurant environment transfers directly and strengthens a first application.
Which industries hire the most front desk agents in Austin?
Austin front desk agent roles concentrate in Technology & Software, based on current listings on Migrate Mate as of September 2026. Austin's status as a major convention destination, combined with rapid growth in healthcare campuses and Class A office development, keeps demand across all three sectors consistently high.
Related Jobs in Texas
See All 201+ Front Desk Agent Jobs in Austin
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