Green Card Customer Experience Cx Jobs
Customer Experience (CX) roles in the U.S. can qualify for green card sponsorship through the EB-2 or EB-3 pathway when the position requires a bachelor's degree or higher and the employer files a PERM labor certification. Advanced-degree professionals in CX strategy, operations, and management are the strongest candidates for permanent residency sponsorship.
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Get Access To All JobsINTRODUCTION
Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.
The Department of Political Science at UC Irvine is committed to advancing a comprehensive understanding of the people, policies, institutions, and organizations that shape political life. Our distinguished faculty employ diverse methodologies and perspectives to explore these critical subjects, earning global recognition for their groundbreaking research.
The Department of Chicano/Latino Studies offers students the opportunity to explore historical, cultural, and contemporary experiences of Chicana/o and Latina/o/e populations across the United States and the broader diaspora through diverse scholarly perspectives. The curriculum fosters awareness, knowledge and appreciation that Chicana/o and Latina/o/e communities have made to American society and the world.
The School of Social Sciences provides an engaging, supportive, challenging and rewarding atmosphere where collaboration and innovation thrive. As indicated in our strategic plan, our School's mission is one of positivity where we strive to BE BOLD, BREAK THE MOLD and BE BOUNDARYLESS. Please, join us!
Responsibilities
The Department Analyst reporting to the Department Manager(s) performs administrative, programmatic, financial and event coordination support to two departments in the School of Social Sciences. This position is part of a shared administrative support model within the School and will provide support to the Departments of Political Science and Chicano/Latino Studies. The position reports primarily to the Department Manager of Political Science, while working collaboratively with and receiving functional direction from the Department Manager of Chicano/Latino Studies for responsibilities supporting that department.
The incumbent is expected to balance priorities across both departments, maintain clear and proactive communication with each Department Manager, and contribute to consistent and collaborative administrative practices across the School. The position is expected to remain flexible and responsive to evolving operational needs within the shared support model.
As Analyst of these highly productive and influential departments, responsibilities include:
- financial administration to include but it not limited to reimbursements, purchases, stipends;
- contract and grant proposal preparation and submission;
- event coordination and orchestration;
- primary administrator for the undergraduate or graduate program;
- textbook ordering and database management;
- primary academic year and summer course scheduling coordinator;
- academic personnel administration of hires, merits and promotions;
- employment and salary administration;
- departmental website maintenance;
- customer service pertaining to daily administrative operations for faculty, staff, students and visitors in the Department of Political Science and the Department of Chicano/Latino studies.
This position is eligible for hybrid/remote work.
BASIC QUALIFICATIONS
- Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
- Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Demonstrated analytical skills and knowledge of an academic department to independently problem-solve and to provide long-range planning on a wide variety of matters: budgetary, space, academic and staff personnel, instructional program development and implementation, research and computing support, etc.
- Solid knowledge of common University-specific computer application programs such as MS Word, PowerPoint, Excel, UCIbuy+/KFS, Data Warehouse and other UC-specific business systems.
- Ability to use discretion and maintain confidentiality.
- Strong skills in short-term planning, analysis, problem-solving, and customer service.
- Knowledge of units on campus as referral services for students/faculty/staff.
- Proven experience performing fiscal and budgetary planning and analysis for all funds and activities in the department to include operational and academic support and pre-award contracts and grants support functions.
- Ability to perform effectively and efficiently with frequent interruptions, fluctuating workloads and competing needs of students, staff, and faculty.
- Ability to communicate clearly and concisely with the campus community both verbally and in writing.
- Ability to establish and maintain effective working relationships with administrators, faculty, staff, students and visitors.
- Ability to work cooperatively in a team environment and to develop lasting working relationship.
- Bachelor's degree in related area and / or equivalent experience / training.
- 1-3 years of experience in personnel or academic administration, or an equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
- Knowledge in planning for the delivery of a large and complex instructional program including experience with software programs for course scheduling, course action, and analytical studies, including: ESOC, Schedule 25E, NAIMS, ECAF and Sinet.
- Knowledge performing academic personnel task that include Senate Faculty, Unit 18 Lecturers, other academics and student academic hiring procedures, academic merits and promotions.
SPECIAL CONDITIONS
This position is eligible for hybrid/remote work.
TOTAL REWARDS
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
The expected pay range for this recruitment is $34.38 - $38.46 (Hourly).
CONDITIONS OF EMPLOYMENT
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements:
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
CLOSING STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
INTRODUCTION
Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.
The Department of Political Science at UC Irvine is committed to advancing a comprehensive understanding of the people, policies, institutions, and organizations that shape political life. Our distinguished faculty employ diverse methodologies and perspectives to explore these critical subjects, earning global recognition for their groundbreaking research.
The Department of Chicano/Latino Studies offers students the opportunity to explore historical, cultural, and contemporary experiences of Chicana/o and Latina/o/e populations across the United States and the broader diaspora through diverse scholarly perspectives. The curriculum fosters awareness, knowledge and appreciation that Chicana/o and Latina/o/e communities have made to American society and the world.
The School of Social Sciences provides an engaging, supportive, challenging and rewarding atmosphere where collaboration and innovation thrive. As indicated in our strategic plan, our School's mission is one of positivity where we strive to BE BOLD, BREAK THE MOLD and BE BOUNDARYLESS. Please, join us!
Responsibilities
The Department Analyst reporting to the Department Manager(s) performs administrative, programmatic, financial and event coordination support to two departments in the School of Social Sciences. This position is part of a shared administrative support model within the School and will provide support to the Departments of Political Science and Chicano/Latino Studies. The position reports primarily to the Department Manager of Political Science, while working collaboratively with and receiving functional direction from the Department Manager of Chicano/Latino Studies for responsibilities supporting that department.
The incumbent is expected to balance priorities across both departments, maintain clear and proactive communication with each Department Manager, and contribute to consistent and collaborative administrative practices across the School. The position is expected to remain flexible and responsive to evolving operational needs within the shared support model.
As Analyst of these highly productive and influential departments, responsibilities include:
- financial administration to include but it not limited to reimbursements, purchases, stipends;
- contract and grant proposal preparation and submission;
- event coordination and orchestration;
- primary administrator for the undergraduate or graduate program;
- textbook ordering and database management;
- primary academic year and summer course scheduling coordinator;
- academic personnel administration of hires, merits and promotions;
- employment and salary administration;
- departmental website maintenance;
- customer service pertaining to daily administrative operations for faculty, staff, students and visitors in the Department of Political Science and the Department of Chicano/Latino studies.
This position is eligible for hybrid/remote work.
BASIC QUALIFICATIONS
- Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
- Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Demonstrated analytical skills and knowledge of an academic department to independently problem-solve and to provide long-range planning on a wide variety of matters: budgetary, space, academic and staff personnel, instructional program development and implementation, research and computing support, etc.
- Solid knowledge of common University-specific computer application programs such as MS Word, PowerPoint, Excel, UCIbuy+/KFS, Data Warehouse and other UC-specific business systems.
- Ability to use discretion and maintain confidentiality.
- Strong skills in short-term planning, analysis, problem-solving, and customer service.
- Knowledge of units on campus as referral services for students/faculty/staff.
- Proven experience performing fiscal and budgetary planning and analysis for all funds and activities in the department to include operational and academic support and pre-award contracts and grants support functions.
- Ability to perform effectively and efficiently with frequent interruptions, fluctuating workloads and competing needs of students, staff, and faculty.
- Ability to communicate clearly and concisely with the campus community both verbally and in writing.
- Ability to establish and maintain effective working relationships with administrators, faculty, staff, students and visitors.
- Ability to work cooperatively in a team environment and to develop lasting working relationship.
- Bachelor's degree in related area and / or equivalent experience / training.
- 1-3 years of experience in personnel or academic administration, or an equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
- Knowledge in planning for the delivery of a large and complex instructional program including experience with software programs for course scheduling, course action, and analytical studies, including: ESOC, Schedule 25E, NAIMS, ECAF and Sinet.
- Knowledge performing academic personnel task that include Senate Faculty, Unit 18 Lecturers, other academics and student academic hiring procedures, academic merits and promotions.
SPECIAL CONDITIONS
This position is eligible for hybrid/remote work.
TOTAL REWARDS
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
The expected pay range for this recruitment is $34.38 - $38.46 (Hourly).
CONDITIONS OF EMPLOYMENT
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements:
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
CLOSING STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
See all 53+ Green Card Customer Experience Cx Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Experience Cx Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Customer Experience Cx
Document your CX credentials before applying
Gather degree transcripts, professional certifications like CCXP, and performance documentation before you apply. PERM requires your employer to verify your credentials match the job's minimum requirements, so gaps discovered late can delay your case.
Target employers with PERM filing history
Focus your search on companies that have sponsored foreign workers for CX or operations roles before. DOL's OFLC disclosure data shows which employers have filed PERM applications for customer-facing positions, letting you prioritize sponsors over first-timers.
Distinguish EB-2 versus EB-3 eligibility early
If your CX role requires a bachelor's degree, EB-3 is the standard path. An advanced degree in business, communications, or a related field can qualify you for EB-2, which may mean shorter wait times depending on your country of birth.
Use Migrate Mate to find sponsoring CX employers
Search Migrate Mate to filter Customer Experience roles by employers with green card sponsorship history. This surfaces active CX openings at companies already familiar with the PERM process, cutting the time you spend vetting each employer's willingness to sponsor.
Clarify job duties before PERM is filed
PERM locks in the job description used in the labor certification. Review the draft carefully with your employer to confirm it accurately reflects your CX responsibilities. A mismatch between the certified duties and your actual role can create complications at the I-140 stage.
Understand prevailing wage before accepting an offer
Your employer must pay at least the DOL prevailing wage for your CX job title and location. Use the OFLC Wage Search to look up the applicable wage level for your role before you negotiate, so your offer meets PERM requirements from the start.
Green Card Customer Experience Cx: Frequently Asked Questions
Do Customer Experience roles qualify for EB-2 or EB-3 green card sponsorship?
Most CX roles qualify under EB-3, which covers professionals with a bachelor's degree. If your position requires an advanced degree or you have specialized credentials that elevate the role, EB-2 may apply. The determining factor is the minimum education and experience the job genuinely requires, not what you personally hold.
How is the PERM green card process different from H-1B sponsorship for CX professionals?
PERM leads to permanent residency, while H-1B visa is a temporary status requiring renewal. There is no annual lottery for EB-3 PERM applications the way there is for H-1B. The tradeoff is timeline: PERM and the subsequent I-140 and adjustment of status process typically take two to four years, significantly longer than an H-1B approval.
What does the PERM labor certification process require from a CX employer?
Your employer must conduct a DOL-supervised recruitment campaign to demonstrate no qualified U.S. worker is available for the role. This includes posting the position, reviewing applications, and documenting why U.S. applicants were not selected. The employer then submits the PERM application to DOL, and the certified application forms the foundation of your I-140 petition.
Where can I find Customer Experience jobs that offer green card sponsorship?
Migrate Mate lets you search CX roles specifically filtered by employers with employment-based green card sponsorship history. This is more targeted than a general job search because it surfaces companies that have completed PERM filings before, reducing the risk of pursuing employers who are unfamiliar with or unwilling to navigate the sponsorship process.
Can I switch CX employers after my PERM is filed but before my green card is approved?
Changing employers before your I-140 is approved generally requires starting the PERM process over with the new company. After I-140 approval and once your priority date is current, portability rules under AC21 may allow you to move to a same or similar CX role without losing your place in the queue. Confirm the specifics with your immigration attorney.