Customer Onboarding Specialist Green Card Jobs
Customer Onboarding Specialist roles qualify for EB-2 and EB-3 green card sponsorship when employers file PERM labor certification through DOL. Many SaaS, fintech, and enterprise software companies sponsor foreign professionals in this role, making it a viable path to permanent U.S. residency without relying on annual visa caps or lottery selection.
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About the Role:
This position entails overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business. Responsibilities include data assessments, guiding applications, and contributing to streamlining onboarding and training processes.
What You’ll Do:
-
Managing end-to-end account setup from application to new customer account
-
Providing top-notch customer service, troubleshooting, and proposing solutions
-
Identifying root causes of customer concerns and process issues
-
Maintain customer account data
-
Assist with internal account requests
What We’re Looking For:
-
0-1 years of relevant work experience
-
High school diploma required; preferred Associate's Degree in Business & Analytics
-
Strong data entry skills and attention to detail
-
Clear communication and ability to interact with higher management
-
Strong organizational, time management, and adaptability skills
-
Ability to work independently under pressure and maintain confidentiality
-
Quick learner with a proficiency in using computer systems and applications
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
-
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
-
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
-
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company

About the Role:
This position entails overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business. Responsibilities include data assessments, guiding applications, and contributing to streamlining onboarding and training processes.
What You’ll Do:
-
Managing end-to-end account setup from application to new customer account
-
Providing top-notch customer service, troubleshooting, and proposing solutions
-
Identifying root causes of customer concerns and process issues
-
Maintain customer account data
-
Assist with internal account requests
What We’re Looking For:
-
0-1 years of relevant work experience
-
High school diploma required; preferred Associate's Degree in Business & Analytics
-
Strong data entry skills and attention to detail
-
Clear communication and ability to interact with higher management
-
Strong organizational, time management, and adaptability skills
-
Ability to work independently under pressure and maintain confidentiality
-
Quick learner with a proficiency in using computer systems and applications
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
-
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
-
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
-
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Onboarding Specialist
Document your onboarding metrics before applying
PERM requires your employer to define the role's requirements precisely. Compile quantifiable outcomes from past onboarding work, such as time-to-value reductions or churn data, so hiring managers can build a defensible job description around your specific background.
Target companies with active PERM filing history
Use the OFLC Wage Search to identify employers who have filed PERM certifications for Customer Onboarding Specialist or related customer success roles. These companies already understand the process and won't need convincing that sponsorship is feasible.
Understand how EB-3 differs from H-1B for this role
Unlike H-1B, EB-3 sponsorship has no annual lottery and leads directly to permanent residency. The tradeoff is timeline: PERM labor certification alone typically takes six to twelve months before I-140 filing even begins, so start the conversation with employers early.
Search for green card sponsoring employers on Migrate Mate
Filter by Customer Onboarding Specialist roles where employers have confirmed EB-2 or EB-3 sponsorship history. Migrate Mate surfaces that filing data so you spend time on employers who sponsor, not those who might.
Verify your degree aligns with the posted requirements
PERM certification ties sponsorship to the specific educational requirements in the job posting. If the role is classified under EB-2, confirm your degree field matches what USCIS expects for an advanced-degree professional in customer-facing SaaS or technology operations roles.
Negotiate sponsorship commitment before accepting an offer
Get written confirmation that the employer will initiate PERM within a defined timeframe after your start date. Vague verbal assurances mean little once you've relocated, and the labor certification clock doesn't start until the employer actually files.
Customer Onboarding Specialist jobs are hiring across the US. Find yours.
Find Customer Onboarding Specialist JobsCustomer Onboarding Specialist Green Card Sponsorship: Frequently Asked Questions
Does a Customer Onboarding Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Onboarding Specialist positions qualify under EB-3 as skilled workers, since the role typically requires a bachelor's degree and specialized knowledge of software implementation or client success processes. Roles requiring an advanced degree or candidates with strong credentials in a defined specialty may qualify under EB-2, but the employer must document that requirement in the PERM labor certification.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B is a temporary work visa subject to an annual lottery and a six-year cap, while EB-2 and EB-3 green card sponsorship leads to permanent residency with no lottery. The tradeoff is timeline: the PERM labor certification process, followed by I-140 adjudication and adjustment of status, typically takes two to four years. For many nationalities outside India and China, that wait is manageable and the outcome is permanent.
How can I find Customer Onboarding Specialist jobs where the employer already sponsors green cards?
Migrate Mate lets you filter Customer Onboarding Specialist listings by employers with confirmed EB-2 or EB-3 PERM filing history, so you're applying to companies that have already demonstrated willingness and capacity to sponsor. This saves significant time compared to asking each employer individually whether they sponsor employment-based green cards.
What does the PERM labor certification process look like for a Customer Onboarding Specialist position?
Your employer files the PERM application with DOL, which requires them to conduct a U.S. recruitment test to confirm no minimally qualified domestic workers are available for the role. The process typically takes six to twelve months for DOL review. Once certified, the employer files an I-140 immigrant petition with USCIS, and you follow with adjustment of status or consular processing depending on your current visa status.
Can I switch employers mid-process without losing my green card sponsorship progress?
PERM is tied to a specific employer and job offer, so if you leave before your I-140 is approved, the process generally restarts with any new employer. Once your I-140 is approved and your priority date is current, portability rules under AC21 may let you change to a same or similar role without losing your place in the queue. Confirming whether your new role qualifies as similar requires careful review of the job duties in your original I-140 filing.
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