Green Card Customer Onboarding Specialist Jobs
Customer Onboarding Specialist roles qualify for EB-2 and EB-3 green card sponsorship when employers file PERM labor certification through DOL. Many SaaS, fintech, and enterprise software companies sponsor foreign professionals in this role, making it a viable path to permanent U.S. residency without relying on annual visa caps or lottery selection.
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Get Access To All JobsINTRODUCTION
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
ABOUT THE ROLE
The Strategic Customer Onboarding Project Coordinator supports the successful delivery of complex customer onboarding initiatives from kickoff through implementation. In this role, you will coordinate timelines, milestones, risks, and deliverables while partnering closely with Sales, Operations, Credit, Regulatory, Pricing, Finance, and other cross-functional teams.
This role is primarily focused on strategic and high-visibility customer implementations, while also providing flexible support across the broader onboarding organization as business needs evolve. The ideal candidate is highly organized, customer-focused, and comfortable coordinating multiple workstreams in a fast-paced environment.
WHAT YOU’LL DO
- Coordinate customer onboarding projects from kickoff through implementation, including project plans, timelines, milestones, risks, issues, and deliverables.
- Serve as a key point of contact for assigned onboarding initiatives, helping ensure alignment across internal teams, stakeholders, and customers.
- Support complex or high-visibility customer implementations by preparing status updates, tracking open items, escalating risks, and maintaining clear communication with stakeholders.
- Partner cross-functionally with teams such as Sales, Operations, Credit, Regulatory, Pricing, and Finance to support onboarding readiness and execution.
- Provide operational onboarding support as needed, including validating requirements, supporting account readiness, and helping ensure onboarding timelines and service expectations are met.
- Analyze onboarding and project data to identify risks, track progress, and provide insights that support leadership updates and process improvement.
- Identify opportunities to improve onboarding processes, scalability, and the overall customer experience.
- Other duties may be assigned as needed to meet company goals.
- This role is designed to provide flexible support across the Customer Onboarding organization. While primarily aligned to Strategic Customer Onboarding initiatives, responsibilities may expand or shift to support broader onboarding operations and customer needs based on business priorities.
MINIMUM REQUIREMENT
Degree or equivalent with typically 2+ years of relevant experience.
CRITICAL SKILLS/EXPERIENCE
- Strong project coordination skills, including the ability to manage timelines, follow up on action items, identify risks, and drive work forward.
- Ability to work across multiple teams and functions to support onboarding readiness, issue resolution, and customer implementation needs.
- Strong attention to detail with the ability to validate information, track dependencies, and maintain accurate project documentation.
- Comfort working in a changing environment where priorities, processes, or customer needs may shift.
- Ability to analyze project or onboarding data and summarize key insights, risks, and next steps for stakeholders or leadership.
- 2+ years of experience in project coordination, customer onboarding, sales support, customer service, operations, or a related business support function.
- Experience coordinating cross-functional workstreams, tracking deliverables, and managing competing priorities.
- Experience using Microsoft Office tools, including Excel and PowerPoint, to track information, analyze data, and prepare stakeholder-ready updates.
- Experience communicating with internal stakeholders, customers, or business partners to resolve issues and support execution.
PREFERRED SKILLS/EXPERIENCE
- Experience supporting customer onboarding, implementation, account setup, or operational readiness in healthcare, distribution, sales, or a similar business environment.
- Familiarity with tools such as Smartsheet, Salesforce, SAP, SharePoint, or similar project tracking/customer management systems.
- Knowledge of group purchasing organizations, government, institutional, long-term care, or healthcare customer segments.
TRAVEL
Position may require some overnight business trips during the year, with an anticipated travel requirement of up to 5-10%.
This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.
COMPENSATION
Our Base Pay Range for this position
$61,400 - $102,400
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
INTRODUCTION
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
ABOUT THE ROLE
The Strategic Customer Onboarding Project Coordinator supports the successful delivery of complex customer onboarding initiatives from kickoff through implementation. In this role, you will coordinate timelines, milestones, risks, and deliverables while partnering closely with Sales, Operations, Credit, Regulatory, Pricing, Finance, and other cross-functional teams.
This role is primarily focused on strategic and high-visibility customer implementations, while also providing flexible support across the broader onboarding organization as business needs evolve. The ideal candidate is highly organized, customer-focused, and comfortable coordinating multiple workstreams in a fast-paced environment.
WHAT YOU’LL DO
- Coordinate customer onboarding projects from kickoff through implementation, including project plans, timelines, milestones, risks, issues, and deliverables.
- Serve as a key point of contact for assigned onboarding initiatives, helping ensure alignment across internal teams, stakeholders, and customers.
- Support complex or high-visibility customer implementations by preparing status updates, tracking open items, escalating risks, and maintaining clear communication with stakeholders.
- Partner cross-functionally with teams such as Sales, Operations, Credit, Regulatory, Pricing, and Finance to support onboarding readiness and execution.
- Provide operational onboarding support as needed, including validating requirements, supporting account readiness, and helping ensure onboarding timelines and service expectations are met.
- Analyze onboarding and project data to identify risks, track progress, and provide insights that support leadership updates and process improvement.
- Identify opportunities to improve onboarding processes, scalability, and the overall customer experience.
- Other duties may be assigned as needed to meet company goals.
- This role is designed to provide flexible support across the Customer Onboarding organization. While primarily aligned to Strategic Customer Onboarding initiatives, responsibilities may expand or shift to support broader onboarding operations and customer needs based on business priorities.
MINIMUM REQUIREMENT
Degree or equivalent with typically 2+ years of relevant experience.
CRITICAL SKILLS/EXPERIENCE
- Strong project coordination skills, including the ability to manage timelines, follow up on action items, identify risks, and drive work forward.
- Ability to work across multiple teams and functions to support onboarding readiness, issue resolution, and customer implementation needs.
- Strong attention to detail with the ability to validate information, track dependencies, and maintain accurate project documentation.
- Comfort working in a changing environment where priorities, processes, or customer needs may shift.
- Ability to analyze project or onboarding data and summarize key insights, risks, and next steps for stakeholders or leadership.
- 2+ years of experience in project coordination, customer onboarding, sales support, customer service, operations, or a related business support function.
- Experience coordinating cross-functional workstreams, tracking deliverables, and managing competing priorities.
- Experience using Microsoft Office tools, including Excel and PowerPoint, to track information, analyze data, and prepare stakeholder-ready updates.
- Experience communicating with internal stakeholders, customers, or business partners to resolve issues and support execution.
PREFERRED SKILLS/EXPERIENCE
- Experience supporting customer onboarding, implementation, account setup, or operational readiness in healthcare, distribution, sales, or a similar business environment.
- Familiarity with tools such as Smartsheet, Salesforce, SAP, SharePoint, or similar project tracking/customer management systems.
- Knowledge of group purchasing organizations, government, institutional, long-term care, or healthcare customer segments.
TRAVEL
Position may require some overnight business trips during the year, with an anticipated travel requirement of up to 5-10%.
This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.
COMPENSATION
Our Base Pay Range for this position
$61,400 - $102,400
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
See all 100+ Green Card Customer Onboarding Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Onboarding Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Onboarding Specialist
Document your onboarding metrics before applying
PERM requires your employer to define the role's requirements precisely. Compile quantifiable outcomes from past onboarding work, such as time-to-value reductions or churn data, so hiring managers can build a defensible job description around your specific background.
Target companies with active PERM filing history
Use the OFLC Wage Search to identify employers who have filed PERM certifications for Customer Onboarding Specialist or related customer success roles. These companies already understand the process and won't need convincing that sponsorship is feasible.
Understand how EB-3 differs from H-1B for this role
Unlike H-1B visa, EB-3 sponsorship has no annual lottery and leads directly to permanent residency. The tradeoff is timeline: PERM labor certification alone typically takes six to twelve months before I-140 filing even begins, so start the conversation with employers early.
Search for green card sponsoring employers on Migrate Mate
Filter by Customer Onboarding Specialist roles where employers have confirmed EB-2 or EB-3 sponsorship history. Migrate Mate surfaces that filing data so you spend time on employers who sponsor, not those who might.
Verify your degree aligns with the posted requirements
PERM certification ties sponsorship to the specific educational requirements in the job posting. If the role is classified under EB-2, confirm your degree field matches what USCIS expects for an advanced-degree professional in customer-facing SaaS or technology operations roles.
Negotiate sponsorship commitment before accepting an offer
Get written confirmation that the employer will initiate PERM within a defined timeframe after your start date. Vague verbal assurances mean little once you've relocated, and the labor certification clock doesn't start until the employer actually files.
Green Card Customer Onboarding Specialist: Frequently Asked Questions
Does a Customer Onboarding Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Onboarding Specialist positions qualify under EB-3 as skilled workers, since the role typically requires a bachelor's degree and specialized knowledge of software implementation or client success processes. Roles requiring an advanced degree or candidates with strong credentials in a defined specialty may qualify under EB-2, but the employer must document that requirement in the PERM labor certification.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B is a temporary work visa subject to an annual lottery and a six-year cap, while EB-2 and EB-3 green card sponsorship leads to permanent residency with no lottery. The tradeoff is timeline: the PERM labor certification process, followed by I-140 adjudication and adjustment of status, typically takes two to four years. For many nationalities outside India and China, that wait is manageable and the outcome is permanent.
How can I find Customer Onboarding Specialist jobs where the employer already sponsors green cards?
Migrate Mate lets you filter Customer Onboarding Specialist listings by employers with confirmed EB-2 or EB-3 PERM filing history, so you're applying to companies that have already demonstrated willingness and capacity to sponsor. This saves significant time compared to asking each employer individually whether they sponsor employment-based green cards.
What does the PERM labor certification process look like for a Customer Onboarding Specialist position?
Your employer files the PERM application with DOL, which requires them to conduct a U.S. recruitment test to confirm no minimally qualified domestic workers are available for the role. The process typically takes six to twelve months for DOL review. Once certified, the employer files an I-140 immigrant petition with USCIS, and you follow with adjustment of status or consular processing depending on your current visa status.
Can I switch employers mid-process without losing my green card sponsorship progress?
PERM is tied to a specific employer and job offer, so if you leave before your I-140 is approved, the process generally restarts with any new employer. Once your I-140 is approved and your priority date is current, portability rules under AC21 may let you change to a same or similar role without losing your place in the queue. Confirming whether your new role qualifies as similar requires careful review of the job duties in your original I-140 filing.