Green Card Data Management Analyst Jobs
Data Management Analyst roles qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which requires your employer to document that no qualified U.S. worker is available. Sponsors typically include technology firms, healthcare systems, and financial institutions with active data governance needs. Securing sponsorship leads to permanent residency.
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About the Team
Trust and Safety Operations is a pivotal team within U.S. Data Security. We strive to enable TikTok to become the most trusted and secure platform in the US through operational excellence in content moderation via innovations in technology, optimization in processes and investment in people. We ensure that we enforce our policies based on our community guidelines and we take appropriate actions in a timely manner to minimize risks on our platform to our users and advertisers.
About the Role
We are looking for a highly analytical and strategic BPO Forecasting & WFM Data Analyst to oversee the workforce planning and data insights for our global BPO network and in-house team. This role is central to our ability to scale efficiently and manage a large, distributed workforce of over 2,450 agents across 10+ partner sites and an in-house team. You will be the engine behind our long-term capacity planning, developing complex forecasting models and managing the critical monthly FTE (Full-Time Equivalent) locking process. Your work will directly influence our operational budget and ensure our BPO partners are staffed to provide world-class support. If you are passionate about using data to solve complex business problems at a global scale, this is the role for you.
What You'll Do
Forecasting & Capacity Planning:
- Develop, maintain, and improve sophisticated forecasting models to project monthly, quarterly, and rolling 3-month FTE requirements for our Content Moderation and Customer Support BPO partners.
- Lead the end-to-end FTE locking process, from initial guidance to final lock, including constant data modeling and ad-hoc variance analyses to accommodate business changes.
- Perform short-term capacity planning by analyzing staffing needs, monitoring queue trends, and conducting interval-level capacity analysis.
- Proactively identify and respond to volume fluctuations, capacity constraints, and performance gaps to maintain operational stability.
Data Analysis & Strategic Reporting:
- Generate and present deep-dive analyses and data-driven narratives for Weekly Business Reviews (WBRs), including performance scorecards, root cause analysis (RCAs), and trend-based heat maps.
- Design, build, and automate operational reports and dashboards to provide leadership with visibility into BPO performance, efficiency, and financial controls.
- Conduct ad-hoc reporting and analysis to support strategic planning and decision-making for our 5 main Customer Service pillars.
Financial & Invoice Management:
- Partner with Finance and Vendor Management teams to conduct monthly BPO invoice reconciliation, ensuring billing accuracy against contractual terms and forecasted hours.
- Track financial performance and identify opportunities for cost optimization within the BPO network.
Partner Performance Management:
- Serve as a key analytical partner to our BPO vendors, providing them with the data and insights needed to manage their staffing and performance effectively.
Qualifications
Minimum Qualifications
- 3+ years of experience in a highly analytical role such as WFM forecasting, capacity planning, financial analysis, or business analysis, preferably within a large-scale BPO or technology company.
- Advanced, expert-level proficiency in Microsoft Excel, including building complex data models, running statistical analyses, and using advanced formulas.
- Demonstrated experience in long-term forecasting (e.g., monthly, quarterly) and capacity planning for large, multi-site operations.
- Exceptional analytical and quantitative skills, with a proven ability to dissect complex problems and distill data into actionable insights and compelling narratives.
- Experience working directly with and managing relationships with external vendors or partners.
- A bachelor's degree in a quantitative field like Finance, Economics, Statistics, Engineering, or Business Administration.
Preferred Qualifications
- Experience with SQL for data extraction and manipulation.
- Proficiency with data visualization tools (e.g., Tableau, Power BI) to build impactful dashboards and reports.
- Direct experience with BPO invoice reconciliation and financial tracking.
- A Master's degree in a quantitative or business field.
Trust & Safety
Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognizes that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $88000 - $151112 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the Team
Trust and Safety Operations is a pivotal team within U.S. Data Security. We strive to enable TikTok to become the most trusted and secure platform in the US through operational excellence in content moderation via innovations in technology, optimization in processes and investment in people. We ensure that we enforce our policies based on our community guidelines and we take appropriate actions in a timely manner to minimize risks on our platform to our users and advertisers.
About the Role
We are looking for a highly analytical and strategic BPO Forecasting & WFM Data Analyst to oversee the workforce planning and data insights for our global BPO network and in-house team. This role is central to our ability to scale efficiently and manage a large, distributed workforce of over 2,450 agents across 10+ partner sites and an in-house team. You will be the engine behind our long-term capacity planning, developing complex forecasting models and managing the critical monthly FTE (Full-Time Equivalent) locking process. Your work will directly influence our operational budget and ensure our BPO partners are staffed to provide world-class support. If you are passionate about using data to solve complex business problems at a global scale, this is the role for you.
What You'll Do
Forecasting & Capacity Planning:
- Develop, maintain, and improve sophisticated forecasting models to project monthly, quarterly, and rolling 3-month FTE requirements for our Content Moderation and Customer Support BPO partners.
- Lead the end-to-end FTE locking process, from initial guidance to final lock, including constant data modeling and ad-hoc variance analyses to accommodate business changes.
- Perform short-term capacity planning by analyzing staffing needs, monitoring queue trends, and conducting interval-level capacity analysis.
- Proactively identify and respond to volume fluctuations, capacity constraints, and performance gaps to maintain operational stability.
Data Analysis & Strategic Reporting:
- Generate and present deep-dive analyses and data-driven narratives for Weekly Business Reviews (WBRs), including performance scorecards, root cause analysis (RCAs), and trend-based heat maps.
- Design, build, and automate operational reports and dashboards to provide leadership with visibility into BPO performance, efficiency, and financial controls.
- Conduct ad-hoc reporting and analysis to support strategic planning and decision-making for our 5 main Customer Service pillars.
Financial & Invoice Management:
- Partner with Finance and Vendor Management teams to conduct monthly BPO invoice reconciliation, ensuring billing accuracy against contractual terms and forecasted hours.
- Track financial performance and identify opportunities for cost optimization within the BPO network.
Partner Performance Management:
- Serve as a key analytical partner to our BPO vendors, providing them with the data and insights needed to manage their staffing and performance effectively.
Qualifications
Minimum Qualifications
- 3+ years of experience in a highly analytical role such as WFM forecasting, capacity planning, financial analysis, or business analysis, preferably within a large-scale BPO or technology company.
- Advanced, expert-level proficiency in Microsoft Excel, including building complex data models, running statistical analyses, and using advanced formulas.
- Demonstrated experience in long-term forecasting (e.g., monthly, quarterly) and capacity planning for large, multi-site operations.
- Exceptional analytical and quantitative skills, with a proven ability to dissect complex problems and distill data into actionable insights and compelling narratives.
- Experience working directly with and managing relationships with external vendors or partners.
- A bachelor's degree in a quantitative field like Finance, Economics, Statistics, Engineering, or Business Administration.
Preferred Qualifications
- Experience with SQL for data extraction and manipulation.
- Proficiency with data visualization tools (e.g., Tableau, Power BI) to build impactful dashboards and reports.
- Direct experience with BPO invoice reconciliation and financial tracking.
- A Master's degree in a quantitative or business field.
Trust & Safety
Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognizes that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $88000 - $151112 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all 35+ Green Card Data Management Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Data Management Analyst Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Data Management Analyst
Match your degree to PERM requirements
PERM labor certification requires your education to align with the job description on file with DOL. A bachelor's in information systems, computer science, or a related field supports EB-3; a master's or equivalent positions you for EB-2 classification.
Target employers with data governance teams
Organizations running enterprise data warehouses, regulatory reporting pipelines, or large-scale ETL operations have recurring Data Management Analyst needs and are more likely to absorb the PERM timeline. Financial institutions, hospital networks, and federal contractors fit this profile.
Search green card sponsorship history on Migrate Mate
Filter by job title and employer to find companies with documented EB-2 and EB-3 PERM filing history for data roles. Migrate Mate surfaces this employer-level sponsorship data so you can prioritize outreach before applying.
Clarify the EB classification before accepting an offer
Ask the hiring team whether they intend to file under EB-2 or EB-3 and confirm the minimum degree requirement written into the PERM job description matches your credentials. A mismatch at this stage delays or invalidates the certification.
Understand the PERM audit trigger for data roles
DOL audits PERM applications more frequently when job duties overlap with common IT roles. Employers should document that the position requires specific data management skills, not general database administration, to reduce the chance of a supervised recruitment audit.
Account for priority date backlog by country of birth
EB-3 is not subject to annual caps per employer, but your priority date and country of birth determine when your visa number becomes available. Applicants born in India or China face multi-year waits even after I-140 approval, so plan your timeline with USCIS visa bulletin data.
Green Card Data Management Analyst: Frequently Asked Questions
Does a Data Management Analyst role qualify for EB-2 or EB-3 green card sponsorship?
It can qualify under either category depending on how the employer structures the job requirements. EB-3 applies when the role requires a bachelor's degree in a relevant field. EB-2 applies when the employer can document that the position requires an advanced degree or its equivalent. The PERM job description must reflect whichever classification the employer files under, so the minimum education requirement in the posting is the deciding factor.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM targets permanent residency rather than a temporary work authorization period. Unlike H-1B visa, EB-3 green card petitions are not subject to an annual lottery, so your employer can file any time of year without cap concerns. The tradeoff is a longer process: PERM labor certification alone can take six months to over a year before the I-140 petition is even filed, and priority date backlogs add further wait time for some nationalities.
What documentation should I prepare before a green card sponsorship conversation with an employer?
Bring certified transcripts showing your degree field, an updated resume that maps your experience to data management functions such as data quality, metadata governance, or ETL pipeline work, and any professional certifications relevant to the role. If your degree is from outside the U.S., a credential evaluation from a NACES-member organization helps employers and their immigration counsel assess EB classification before initiating PERM.
How do I find Data Management Analyst jobs where employers will sponsor a green card?
Migrate Mate lets you search specifically for Data Management Analyst positions at employers with documented PERM filing history. Because green card sponsorship requires employer commitment over a multi-year timeline, narrowing your search to companies that have sponsored similar roles before significantly improves your chances of finding a genuinely sponsorship-ready employer rather than one that is unfamiliar with the process.
Can I change employers after my I-140 is approved but before I have a green card?
Yes, in many cases. Under AC21 portability, if your I-140 has been approved and your adjustment of status application has been pending for 180 days or more, you can move to a new employer in a same or similar occupational classification without losing your priority date. For Data Management Analysts, this typically means the new role must fall within the same SOC category or involve substantially similar data governance and analysis duties. Confirm the classification match with USCIS guidance before making a move.