Green Card Operations Jobs
Operations roles in manufacturing, logistics, supply chain, and process management regularly qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification. Employers file on behalf of candidates, making sponsorship accessible without self-petition. Advanced-degree professionals typically pursue EB-2, while experienced operations specialists qualify under EB-3 skilled worker criteria.
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About The Team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems effectively, responsibly, and with confidence. We create learning experiences, programs, and resources that help customers move from initial understanding to sustained use and measurable impact. As our products, audiences, and programs grow, we need an operating foundation that keeps the content portfolio trusted, clarifies complex work, and helps the team deliver at a consistently high standard. This role offers the opportunity to build the operational foundation behind education programs that shape how enterprises adopt frontier AI.
About The Role
We are looking for a strategic operator to own the operating system behind Customer Education. You will work at the center of content, systems, and team execution: owning the health of our education content portfolio, running the team’s operating rhythm, and translating evolving business needs into scalable workflows and system requirements. The right person will raise the quality of execution across Customer Education. You will bring order, judgment, and follow-through to a fast-moving environment, making the function easier to run, easier to trust, and easier to scale.
In This Role, You Will
- Own the health and integrity of the Customer Education content portfolio, including lifecycle, governance, discoverability, reuse, and meaningful gaps.
- Ensure customer-facing teams can confidently find and use the right education resources at the right time.
- Run the team’s operating rhythm across priorities, ownership, timelines, dependencies, decisions, launch readiness, and follow-through.
- Turn ambiguous cross-functional initiatives into clear plans, workflows, responsibilities, and decision points.
- Design scalable processes and handoffs for how education programs are created, launched, maintained, distributed, and measured.
- Translate team and business needs into practical system requirements and partner across teams to bring solutions to life.
- Identify operational risks, portfolio gaps, duplicated effort, and breakdowns in execution before they become larger problems.
- Use AI deeply to automate repeatable work, strengthen quality control, synthesize inputs, and create better operating leverage.
You Might Thrive In This Role If You
- Are a strong operator who gets satisfaction from making complex work run exceptionally well.
- Can move between strategic questions and operational detail without losing sight of either.
- Have strong judgment about content quality, portfolio health, and what makes information usable and trustworthy.
- Think in systems and can see how people, workflows, information, and technology need to work together.
- Communicate clearly, influence without authority, and turn complex discussions into crisp decisions and actions.
- Are excited to experiment with AI-enabled ways of working and build them into durable team practices.
Qualifications
Required
- 8+ years of experience in content operations, program operations, business operations, learning operations, knowledge management, or a related field.
- Experience owning or improving the operating model of a fast-moving, cross-functional team.
- Demonstrated experience managing the lifecycle and quality of a complex content or knowledge portfolio.
- Strong program management skills across prioritization, dependency management, risk identification, and executive communication.
- Experience translating business or team needs into clear workflows, system requirements, and implementation plans.
- Excellent written communication, sound operational judgment, and strong follow-through.
Preferred
- Experience in customer education, customer success, enablement, learning, or enterprise technology.
- Experience supporting content and programs across multiple formats, audiences, or channels.
- Familiarity with systems and data flows that support customer adoption, learning, and GTM execution.
- Experience building AI-enabled workflows to reduce manual effort and improve consistency.
Why OpenAI?
This is a unique opportunity to shape how enterprises learn, adopt, and succeed with frontier AI technologies. You'll work close to product innovation while helping customers unlock meaningful value from the latest advancements in AI. If you're passionate about turning what's new into what's useful—and building educational experiences that help customers succeed at scale—we'd love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation Range: $207K - $230K
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Get Access To All JobsTips for Finding Green Card Sponsorship in Operations
Match your credentials to the right EB category
Operations roles with a bachelor's degree in industrial engineering, supply chain, or a related field typically qualify under EB-3. If you hold a master's or MBA with specialized focus, document it carefully to pursue EB-2, which can mean shorter wait times for some nationalities.
Target employers with active PERM filing histories
Manufacturing conglomerates, third-party logistics firms, and large distribution networks file PERM applications regularly. Search DOL disclosure data to identify which operations employers have sponsored foreign workers in your specific SOC code before reaching out.
Search green card sponsoring jobs on Migrate Mate
Filter by operations job titles and sponsorship type on Migrate Mate to surface employers already running active EB-2 or EB-3 PERM processes. This cuts out the guesswork of cold-applying to companies with no green card filing history.
Clarify the prevailing wage tier during offer negotiations
Your employer must certify your offered wage meets the DOL prevailing wage for your role and location, determined using the OFLC Wage Search. Understand which of the four wage levels your position falls under before accepting an offer, since it affects both PERM eligibility and compensation benchmarking.
Build a PERM-ready credential file before your job search
PERM requires documenting your education and work experience precisely as stated in the job requirements. Gather foreign degree equivalency evaluations, official transcripts, and reference letters from past supervisors now, so your employer's attorney can move quickly once an offer is made.
Understand how concurrent filing affects your timeline
If your priority date is current at I-140 approval, USCIS allows concurrent filing of I-140 and I-485 adjustment of status. For operations professionals from high-backlog countries, this distinction in timing can compress or extend your path to permanent residency by years.
Green Card Operations: Frequently Asked Questions
Do operations roles qualify for EB-2 or EB-3 green card sponsorship?
Most operations roles qualify under EB-3 as skilled workers, requiring at least two years of training or experience. Roles demanding a master's degree or an advanced specialty, such as a director of operations with an MBA and documented specialized expertise, may qualify under EB-2. Your employer's attorney will assess the job requirements and your credentials to determine the correct category before filing PERM.
How does PERM green card sponsorship differ from H-1B sponsorship for operations jobs?
H-1B visa is a temporary nonimmigrant status, capped at 85,000 annually and subject to a lottery. PERM-based green card sponsorship has no annual cap at the EB-3 petition level and leads to permanent residency. The process takes longer, often two to four years depending on your nationality and priority date, but results in a green card rather than a status that must be renewed every three years.
What does the PERM labor certification process look like for an operations employer?
Your employer must conduct a supervised recruitment process, placing job ads and documenting that no qualified U.S. worker was available for the role. DOL then reviews and certifies the application. The employer controls this step, not you, but you should confirm upfront that they have experience filing PERM, since errors during recruitment can restart the entire process.
How can I find operations employers who sponsor green cards?
Migrate Mate lets you search operations jobs filtered specifically by EB-2 and EB-3 green card sponsorship, so you're only seeing employers with active or recent PERM filing history. This is more reliable than filtering general job boards by keywords like 'visa sponsorship,' which often returns H-1B results or outdated postings that don't reflect the employer's current PERM capacity.
Can I change operations employers during the green card process without losing my place?
Once your I-140 has been approved for at least 180 days and your I-485 has been pending for at least 180 days, you can port to a new employer in the same or similar occupational classification under AC21 portability rules. Operations roles share a SOC code structure, so a move from one supply chain management role to another is generally portable, but confirm the new role's similarity with an immigration attorney before switching.