Green Card Program Associate Jobs
Program Associate roles at nonprofits, research institutions, and government contractors regularly qualify for EB-2 or EB-3 green card sponsorship through PERM labor certification. Employers file on your behalf, certifying that no qualified U.S. worker is available. Strong project coordination credentials and an advanced degree in a relevant field strengthen your sponsorship case significantly.
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Get Access To All JobsKikoff: The Fintech Powering Financial Security at Scale
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
About this role
As an Associate Program Manager, CX, you'll shape how millions of customers experience Kikoff end to end, turning customer insight into the systems and improvements that make every interaction better. You'll pinpoint the highest-impact gaps, decide where AI automation, CX tooling, and measurement will move the needle for customers and the business, and take solutions from idea to completion in order to drive measurable impact.
This isn’t a frontline support role. Our Customer Support team handles tickets, and your job is to build the systems and processes that make their work easier and the customer’s experience better. When part of the product is causing friction, you’ll bring the data, work with Product and Engineering to fix the root cause, and help define how we measure CX, including contact rate, CSAT, and customer risk signals.
This is a high-ownership role with exposure to strategic questions and a primary focus on execution: building systems that scale.
Role & responsibilities
AI Automation:
- Build our AI chatbot strategy (coverage, containment, resolution quality)
- Design and implement automation beyond chatbots, including:
- Agent-assist / "copilot" workflows to reduce manual effort and errors
- Automated servicing flows (e.g., follow-ups, status updates, issue resolution)
CX Tooling:
- Improve and maintain core CX systems (e.g., Zendesk, workflows, CSAT collection)
- Support development of internal tools that increase agent and team efficiency
- Help standardize tooling and workflows across support channels
Measurement & Insights:
- Analyze CX performance across channels (chatbot, support, product journeys)
- Identify friction points not captured in support tickets (e.g., drop-offs, dead ends), and work with the Product team to resolve them
- Build and maintain dashboards to track key CX metrics and initiative impact
Cross-functional execution:
- Partner with Customer Operations, Product, and Data teams to implement solutions
- Own initiatives end-to-end: problem definition, solution design, launch, measurement
- Translate customer insights and data into actionable improvements
Expertise & experience required
- 2–4 years experience in CX, Operations, Product Ops, Consulting, or similar roles, including hands-on customer experience or support operations work
- Hands-on experience with CX tools (Zendesk, chat platforms, CSAT tools)
- Strong analytical and problem-solving skills
- Ability to operate in ambiguous environments and drive execution
- Experience working cross-functionally with Product, Engineering, or Operations teams
- High ownership and bias toward action
Nice to have:
- Exposure to automation, workflows, or AI-driven tools
- Experience building dashboards or working with data tools (SQL, Looker, etc.)
Base Range
$132,000 - $155,000 USD
A note on applying: We know great candidates sometimes hold back if they don’t meet every qualification listed. If you’re excited about this role and believe you can do the work, we encourage you to apply. We’re looking for capability and trajectory, not a perfect checklist match.
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Kikoff: The Fintech Powering Financial Security at Scale
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
About this role
As an Associate Program Manager, CX, you'll shape how millions of customers experience Kikoff end to end, turning customer insight into the systems and improvements that make every interaction better. You'll pinpoint the highest-impact gaps, decide where AI automation, CX tooling, and measurement will move the needle for customers and the business, and take solutions from idea to completion in order to drive measurable impact.
This isn’t a frontline support role. Our Customer Support team handles tickets, and your job is to build the systems and processes that make their work easier and the customer’s experience better. When part of the product is causing friction, you’ll bring the data, work with Product and Engineering to fix the root cause, and help define how we measure CX, including contact rate, CSAT, and customer risk signals.
This is a high-ownership role with exposure to strategic questions and a primary focus on execution: building systems that scale.
Role & responsibilities
AI Automation:
- Build our AI chatbot strategy (coverage, containment, resolution quality)
- Design and implement automation beyond chatbots, including:
- Agent-assist / "copilot" workflows to reduce manual effort and errors
- Automated servicing flows (e.g., follow-ups, status updates, issue resolution)
CX Tooling:
- Improve and maintain core CX systems (e.g., Zendesk, workflows, CSAT collection)
- Support development of internal tools that increase agent and team efficiency
- Help standardize tooling and workflows across support channels
Measurement & Insights:
- Analyze CX performance across channels (chatbot, support, product journeys)
- Identify friction points not captured in support tickets (e.g., drop-offs, dead ends), and work with the Product team to resolve them
- Build and maintain dashboards to track key CX metrics and initiative impact
Cross-functional execution:
- Partner with Customer Operations, Product, and Data teams to implement solutions
- Own initiatives end-to-end: problem definition, solution design, launch, measurement
- Translate customer insights and data into actionable improvements
Expertise & experience required
- 2–4 years experience in CX, Operations, Product Ops, Consulting, or similar roles, including hands-on customer experience or support operations work
- Hands-on experience with CX tools (Zendesk, chat platforms, CSAT tools)
- Strong analytical and problem-solving skills
- Ability to operate in ambiguous environments and drive execution
- Experience working cross-functionally with Product, Engineering, or Operations teams
- High ownership and bias toward action
Nice to have:
- Exposure to automation, workflows, or AI-driven tools
- Experience building dashboards or working with data tools (SQL, Looker, etc.)
Base Range
$132,000 - $155,000 USD
A note on applying: We know great candidates sometimes hold back if they don’t meet every qualification listed. If you’re excited about this role and believe you can do the work, we encourage you to apply. We’re looking for capability and trajectory, not a perfect checklist match.
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
See all 242+ Green Card Program Associate Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Program Associate Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Program Associate
Match your degree to the role description
PERM requires your employer to document that the position genuinely requires your specific degree field. A Program Associate role tied to public health, international development, or social policy is far easier to certify if your degree aligns directly with those program areas.
Target organizations with active PERM filing history
Nonprofits, universities, and federal contractors sponsor Program Associates far more often than private-sector firms. Use the DOL OFLC Wage Search to identify employers who have filed PERM applications for comparable titles before committing time to an application.
Search green card sponsoring employers on Migrate Mate
Migrate Mate filters Program Associate openings by employers with documented green card sponsorship history, so you spend less time on roles where sponsorship is unlikely and more time on organizations already familiar with the PERM process.
Get your O*NET occupational profile reviewed early
Employers use the O*NET Program Associate profile to build the PERM job description. If your actual duties diverge from that profile, the DOL can audit the application. Review it before accepting an offer so your employer's attorney drafts around your real work scope.
Clarify EB-2 versus EB-3 eligibility before accepting an offer
If you hold a master's degree or can demonstrate advanced credentials, ask whether the employer will sponsor under EB-2. For most countries outside India and China, EB-3 priority dates are current, but EB-2 still offers long-term flexibility if your career advances.
Confirm your employer's recruitment documentation is complete
PERM requires employers to complete a mandatory recruitment period and document that no qualified U.S. applicant was available for the role. Delays in that paperwork push back your I-140 filing date, which directly affects when your green card process can advance.
Green Card Program Associate: Frequently Asked Questions
Do Program Associate jobs commonly qualify for EB-2 or EB-3 green card sponsorship?
Yes, Program Associate roles at nonprofits, research organizations, and government contractors regularly qualify under both categories. EB-3 applies when the position requires a bachelor's degree and at least two years of experience. EB-2 applies when the role requires a master's degree or the equivalent in demonstrated advanced credentials. The employer's job description and your qualifications together determine which category fits.
How does PERM green card sponsorship differ from H-1B for a Program Associate?
H-1B visa is a temporary nonimmigrant status with a six-year limit and an annual lottery cap, while PERM-based EB-2 and EB-3 sponsorship leads to permanent residency with no lottery involved. The PERM process takes longer overall, often 18 to 36 months from labor certification through I-485 approval, but the outcome is a green card rather than a time-limited work authorization that must be renewed.
What makes a Program Associate role harder or easier to certify through PERM?
Roles are easier to certify when the job duties are specialized and the degree requirement is specific to a field such as public health, international affairs, or education policy. Generic program coordination duties that any business graduate could perform face higher audit risk because the DOL scrutinizes whether the requirements are genuinely tied to the position rather than tailored to a foreign worker's existing credentials.
Where can I find Program Associate jobs that sponsor green cards?
Migrate Mate is built specifically for foreign professionals seeking employment-based green card sponsorship. You can search Program Associate openings filtered by employers with verified PERM and I-140 filing history, which removes the guesswork of cold-applying to organizations that may have no sponsorship infrastructure or appetite.
Can I switch employers during the green card process if I find a better Program Associate role?
You can change employers, but the timing matters. If your I-485 has been pending for 180 days or more and your new role is in the same or a similar occupational classification, AC21 portability lets you transfer the underlying I-140 petition to the new employer. If you move earlier in the process, your current employer's PERM application is abandoned and the sponsorship process restarts from the beginning.