Green Card Sales Coordinator Jobs
Sales Coordinator roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree in business, marketing, or a related field. Employers file a PERM labor certification with DOL before petitioning USCIS, permanently sponsoring you for lawful U.S. residency rather than a temporary work status.
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Get Access To All JobsPosition Summary:
The Group Concierge will help drive the post-purchase process for our group guests, developing strong rapport while handling the vital details of the group business. Along with coordinating the logistics for the event, the group concierge will drive upsell potential, increasing the average order value of each order they oversee. This position will report to the General Manager or the Senior Concierge Manager depending on port-specific needs.
Duties and Responsibilities:
Sales Focus:
- Develop a comprehensive knowledge of all regional vessels, products and enhancements.
- As directed, take the lead on post-contract follow-ups including passenger count adjustments and upsells to groups, with the goal of driving incremental revenue.
- Successfully upsells existing guests to higher-value options and enhancements.
- Follows City Cruises guidance on when and how to follow up with clients to present revenue generation opportunities through order enhancements.
- Handle objections as they arise by using vast product knowledge.
- Ability to maintain a flexible weekly schedule, including night and weekend demand while conducting site visits, cruise detail meetings and meeting clients as needed to support the account management team.
- Serve as a resource for the sales team, including conducting site visits, greeting clients upon boarding to be the local resource when a national account manager is not present in the local port.
Guest Service:
- Serve as the primary point of contact for client post-booking, including conducting site visits and meeting clients as needed.
- Be present during highly detailed events and serve as the liaison between sales and operations.
- High attention to detail, including complete and accurate product details are communicated to the Food & Beverage and Operation teams to ensure proper product execution.
- Ability to manage a minimum of 50 events per month, including handling all details for the cruise.
- As directed, being present during highly detailed events serving as a liaison between sales and operations.
- Develops strong rapport with the guest, thanking the guest for their business, gaining feedback, asking for referrals, rebooking, and firmly asking the client to fill out our survey.
- Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner.
Administrative:
- Manage all administrative and operational activities (including payment collection) to enhance the guest experience.
- Answer all post-booking inquiries, leveraging deep understanding of vessel, products, enhancements, and pricing.
- Ensure guests are billed correctly (including payment collection) for all extra services provided according to the signed contract with the support of the Account Manager.
- Document guest interactions in Salesforce, emphasizing detailed notes and task management, and sending weekly reports as directed by the Director of Sales.
- Compile necessary reports for bi-weekly meetings, ensuring all cruise details are visible for the sales and operations team.
Additional job duties assigned.
Requirements & Qualifications:
- Bachelor’s degree preferred with a minimum of 1 year of experience in a sales support or as an event coordinator.
- Communicate effectively in oral and written form.
- Maintain a high level of organization & be detail-oriented.
- Handle multiple tasks/projects at one time.
- Establish and maintain effective working relationships as required by job responsibility.
- Listen effectively, assesses the situation, determine relevant issues, & suggest solutions.
- Work with Microsoft Office applications (especially Word, Excel, PowerPoint).
- Must be able to work a flexible schedule, including nights and weekends to accommodate site inspections and guest needs.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Position Summary:
The Group Concierge will help drive the post-purchase process for our group guests, developing strong rapport while handling the vital details of the group business. Along with coordinating the logistics for the event, the group concierge will drive upsell potential, increasing the average order value of each order they oversee. This position will report to the General Manager or the Senior Concierge Manager depending on port-specific needs.
Duties and Responsibilities:
Sales Focus:
- Develop a comprehensive knowledge of all regional vessels, products and enhancements.
- As directed, take the lead on post-contract follow-ups including passenger count adjustments and upsells to groups, with the goal of driving incremental revenue.
- Successfully upsells existing guests to higher-value options and enhancements.
- Follows City Cruises guidance on when and how to follow up with clients to present revenue generation opportunities through order enhancements.
- Handle objections as they arise by using vast product knowledge.
- Ability to maintain a flexible weekly schedule, including night and weekend demand while conducting site visits, cruise detail meetings and meeting clients as needed to support the account management team.
- Serve as a resource for the sales team, including conducting site visits, greeting clients upon boarding to be the local resource when a national account manager is not present in the local port.
Guest Service:
- Serve as the primary point of contact for client post-booking, including conducting site visits and meeting clients as needed.
- Be present during highly detailed events and serve as the liaison between sales and operations.
- High attention to detail, including complete and accurate product details are communicated to the Food & Beverage and Operation teams to ensure proper product execution.
- Ability to manage a minimum of 50 events per month, including handling all details for the cruise.
- As directed, being present during highly detailed events serving as a liaison between sales and operations.
- Develops strong rapport with the guest, thanking the guest for their business, gaining feedback, asking for referrals, rebooking, and firmly asking the client to fill out our survey.
- Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner.
Administrative:
- Manage all administrative and operational activities (including payment collection) to enhance the guest experience.
- Answer all post-booking inquiries, leveraging deep understanding of vessel, products, enhancements, and pricing.
- Ensure guests are billed correctly (including payment collection) for all extra services provided according to the signed contract with the support of the Account Manager.
- Document guest interactions in Salesforce, emphasizing detailed notes and task management, and sending weekly reports as directed by the Director of Sales.
- Compile necessary reports for bi-weekly meetings, ensuring all cruise details are visible for the sales and operations team.
Additional job duties assigned.
Requirements & Qualifications:
- Bachelor’s degree preferred with a minimum of 1 year of experience in a sales support or as an event coordinator.
- Communicate effectively in oral and written form.
- Maintain a high level of organization & be detail-oriented.
- Handle multiple tasks/projects at one time.
- Establish and maintain effective working relationships as required by job responsibility.
- Listen effectively, assesses the situation, determine relevant issues, & suggest solutions.
- Work with Microsoft Office applications (especially Word, Excel, PowerPoint).
- Must be able to work a flexible schedule, including nights and weekends to accommodate site inspections and guest needs.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Sales Coordinator
Document your degree field carefully
PERM requires your degree to match the Sales Coordinator job's stated requirements. A business administration or marketing degree aligns cleanly, but a degree in an unrelated field can trigger USCIS scrutiny during the I-140 review stage.
Target employers with PERM filing history
Search DOL OFLC disclosure data to identify companies that have filed PERM applications for Sales Coordinator or similar roles. Employers already familiar with the process move faster and are less likely to abandon sponsorship mid-application.
Use Migrate Mate to filter green card sponsoring roles
Many Sales Coordinator postings never mention sponsorship. Use Migrate Mate to search roles specifically filtered by EB-2 and EB-3 sponsorship history, so you're only applying where an employer has demonstrated willingness to sponsor.
Negotiate sponsorship commitment before accepting offers
Get written confirmation that your offer letter includes green card sponsorship before you resign from your current role. PERM filings take months, and verbal assurances from hiring managers don't bind the employer legally.
Understand how EB-3 priority dates affect your timeline
Most Sales Coordinator roles sponsor under EB-3. If you're from India or China, priority date backlogs can extend your wait significantly. Nationals from other countries often find EB-3 dates current, meaning faster movement to the I-485 stage.
Verify the job description matches OFLC wage levels
PERM requires employers to pay at least the prevailing wage for your role and location. Use the OFLC Wage Search to confirm the posted salary meets DOL requirements before investing time in the application, since underpaid offers fail at labor certification.
Green Card Sales Coordinator: Frequently Asked Questions
Does a Sales Coordinator role typically qualify for EB-2 or EB-3 sponsorship?
Most Sales Coordinator positions qualify under EB-3 because they require a bachelor's degree but not an advanced degree. EB-2 is possible if the employer defines the role as requiring a master's degree or equivalent, or if you can self-petition under the National Interest Waiver, though NIW is rarely a fit for sales roles. Confirm the required education level in the actual job description before targeting a specific category.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa is a temporary status tied to annual caps and a lottery, with no guarantee of selection. EB-3 green card sponsorship has no lottery and leads directly to permanent residency. The tradeoff is timeline: PERM labor certification alone takes six to twelve months, and the full process from PERM to green card approval can run two to four years or longer for certain nationalities. The outcome, however, is permanent status rather than a visa you renew every three years.
What does the PERM process look like for a Sales Coordinator position?
Your employer files a labor certification application with DOL, demonstrating through a supervised recruitment process that no qualified U.S. worker was available for the role. That certification must then accompany the I-140 immigrant petition to USCIS. For Sales Coordinator jobs, the DOL typically classifies the role under standard professional categories, and the recruitment requirements follow conventional advertising rules. The employer bears all PERM costs; you cannot legally pay for your own labor certification.
How do I find Sales Coordinator jobs that actually sponsor green cards?
Most job postings don't advertise green card sponsorship upfront, which makes standard searches inefficient. Use Migrate Mate to filter specifically for employers with EB-2 and EB-3 sponsorship history in sales and coordination roles. Cross-referencing DOL OFLC disclosure data also shows which companies have filed PERM applications for comparable positions, giving you a reliable signal of sponsorship willingness before you apply.
Can I switch employers after my green card sponsorship has started?
Once your I-140 is approved and your priority date is current, you have portability rights under AC21, which allows you to change employers if the new role is in the same or a similar occupational category. Sales Coordinator roles generally port to other sales, account management, or coordination positions without issue. Switching employers before I-140 approval typically requires restarting the PERM process entirely with the new company.