H-1B Visa Care Navigator Jobs
Care Navigator roles sit at the intersection of clinical knowledge and social services coordination, which qualifies them as specialty occupations under H-1B visa standards. Most sponsoring employers are large health systems, managed care organizations, and federally qualified health centers that file LCAs under SOC code 21-1094 or 29-1141 depending on whether your background is social work or nursing.
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INTRODUCTION
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The MGH Collaborative Care & Community Engagement Program (CCCEP) is currently recruiting a part-time (20 hrs/wk) Patient Navigator. This position will support a National Cancer Institute-funded research project focused on the adaptation and implementation of a collaborative care model for persons with serious mental illness and cancer at MGH Boston and across community sites.
In addition to an updated CV, please submit a cover letter with your application.
The goal of the Patient Navigator is to increase access to patient-centered care for patients with serious mental illness and cancer. The Patient Navigator will engage patients, create a trusting relationship, build relationships with community-based clinicians, navigate patients to appointments, and collaborate with the patient's care team in the hospital and community based on clearly outlined goals and identified patient needs. The Patient Navigator will aid patients and their caregivers in the coordination and completion of appointments and help decrease barriers to timely cancer care and mental health care treatment.
The Patient Navigator's interventions might include education, appointment reminders, help with insurance, language barriers, transportation, navigating the Cancer Center, connecting the patient to psychosocial and/or palliative care teams, addressing barriers to technology use, and accompanying the patient to appointments or engaging the patient in community settings. The Patient Navigator may also be involved in other research activities such as data collection and screening of potential participants. While the Patient Navigator is not a clinical position, it requires knowledge of mental health and basic clinical concepts including cancer care and an understanding of when a referral to a licensed clinician is appropriate. The navigator will have close supervision by the social work and psychiatry team.
Essential Functions
- Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
- Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
- Collaborate with the interdisciplinary healthcare team and community organizations to coordinate patient care services, appointments, and follow-up.
- Assist patients in understanding their illness and engaging in treatment.
- Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
- Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
- Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
- Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
QUALIFICATIONS
Education:
Bachelor's Degree Clinical Social Work required or Bachelor's Degree Healthcare Management required or Bachelor's Degree Related Field of Study required.
Can this role accept experience in lieu of a degree?
Yes. In lieu of bachelor’s degree, we could accept 5 or more years of experience in community mental health.
In addition to an updated CV, please submit a cover letter with your application.
Experience:
Social work, case management or related field preferably in a clinical setting 1-2 years preferred.
Knowledge, Skills and Abilities:
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
- Experience with or interest in learning about clinical research.
- Spanish language skills, preferred but not required.
ADDITIONAL JOB DETAILS (if applicable)
23.34 - 33.37 - 43.40 USD Hourly
Remote Type
Hybrid
Work Location
32 Fruit Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$23.34 - $33.37/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Care Navigator
Verify your degree supports specialty occupation
Care Navigator roles can be filed under social work or nursing SOC codes. Confirm your degree field directly maps to the job description before applying, since a mismatch is the most common RFE trigger for this title.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the Level I through Level IV wage for your specific SOC code and metropolitan area. Your offered salary must meet the certified LCA wage, and going in underprepared costs you leverage at the offer stage.
Target employers already filing LCAs for this role
Use Migrate Mate to filter for employers with verified H-1B LCA filing history specifically for care coordination and navigator roles, so you're applying to organizations that have already cleared the DOL compliance steps for this job.
Prioritize cap-exempt employers to skip the lottery
Nonprofit hospitals, federally qualified health centers, and university health systems are often cap-exempt, meaning your H-1B petition bypasses the annual 85,000-slot lottery entirely. Focus your search on these employer types to eliminate lottery risk.
Get your credentials evaluated before the offer stage
If your nursing or social work degree is from outside the U.S., obtain a credential evaluation from a NACES-member organization before your employer files the LCA. USCIS scrutinizes foreign degree equivalency for clinical roles, and delays here can push your start date past the October 1 cap date.
Clarify who covers premium processing in your offer
USCIS premium processing shortens adjudication to 15 business days. Confirm in writing whether your employer covers this fee, since Care Navigator roles often have urgent hiring timelines tied to patient caseload requirements that make standard processing risky.
H-1B Visa Care Navigator: Frequently Asked Questions
Does a Care Navigator role qualify as a specialty occupation for H-1B purposes?
Care Navigator qualifies as a specialty occupation when the position requires at least a bachelor's degree in a directly related field such as social work, public health, or nursing. Employers typically file under SOC code 21-1094 or 29-1141. If the job description accepts any bachelor's degree regardless of field, USCIS may issue an RFE challenging specialty occupation status, so the posting language matters.
Which types of employers sponsor H-1B visas for Care Navigator positions?
Large health systems, managed care organizations, insurance companies with care management divisions, and federally qualified health centers are the most consistent sponsors. Many of these employers are cap-exempt nonprofits or government-affiliated entities, which means your petition bypasses the H-1B lottery. You can find employers with verified LCA filing history for this role on Migrate Mate.
How does the H-1B prevailing wage requirement apply to Care Navigator roles?
Your employer must certify through the DOL that your offered salary meets the prevailing wage for the specific SOC code and work location listed on the LCA. Care Navigator roles are filed under different SOC codes depending on the clinical discipline, and the prevailing wage varies by level and metropolitan area. Use the OFLC Wage Search to check the applicable wage before you receive an offer.
Can I transfer my H-1B to a new Care Navigator employer without losing status?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition, as long as your prior status was maintained and you're moving to a role in the same or a related specialty occupation. Your new employer files a new I-129 and LCA. You don't need to wait for USCIS approval to begin work after the transfer petition is received.
What documentation should I prepare to support an H-1B petition for a Care Navigator role?
You'll need official transcripts showing a degree in a qualifying field, a credential evaluation if your degree is from outside the U.S., any relevant state licensure or certification such as an LSW, LCSW, or RN license, and employment verification letters from prior Care Navigator or case management roles. Your employer's attorney will also need a detailed job description that establishes the specialty occupation requirement for USCIS review.