H-1B Visa Care Navigator Jobs
Care Navigator roles sit at the intersection of clinical knowledge and social services coordination, which qualifies them as specialty occupations under H-1B visa standards. Most sponsoring employers are large health systems, managed care organizations, and federally qualified health centers that file LCAs under SOC code 21-1094 or 29-1141 depending on whether your background is social work or nursing.
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Get Access To All JobsINTRODUCTION
Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
WHAT WE OFFER:
- A Collaborative and Supportive Team Atmosphere
- Competitive Compensation and Paid Time Off Package
- Family-Friendly Workplace
- Medical/Dental/Vision Coverage
- 401(k) Retirement Savings Plan
- Continuing Education Opportunities
FAMILY SUPPORT NAVIGATOR POSITION SUMMARY:
The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.
FAMILY SUPPORT NAVIGATOR JOB RESPONSIBILITIES:
- Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
- Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
- Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
- Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.
FAMILY SUPPORT NAVIGATOR QUALIFICATIONS:
Bachelor’s degree in human services and at least two years of work experience in the field of human services.
FAMILY SUPPORT NAVIGATOR REQUIRED SKILLS AND ABILITIES:
- Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
- Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
- Must be able to work independently and with flexibility in days and hours of work.
- Excellent verbal and written communication skills and computer literacy are required.
- Perform well in a team approach.
- The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
- The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.
PAY RATE: $21.63 per hour
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health!
Liberty Resources is an Equal Opportunity Employer.
INTRODUCTION
Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
WHAT WE OFFER:
- A Collaborative and Supportive Team Atmosphere
- Competitive Compensation and Paid Time Off Package
- Family-Friendly Workplace
- Medical/Dental/Vision Coverage
- 401(k) Retirement Savings Plan
- Continuing Education Opportunities
FAMILY SUPPORT NAVIGATOR POSITION SUMMARY:
The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.
FAMILY SUPPORT NAVIGATOR JOB RESPONSIBILITIES:
- Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
- Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
- Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
- Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.
FAMILY SUPPORT NAVIGATOR QUALIFICATIONS:
Bachelor’s degree in human services and at least two years of work experience in the field of human services.
FAMILY SUPPORT NAVIGATOR REQUIRED SKILLS AND ABILITIES:
- Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
- Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
- Must be able to work independently and with flexibility in days and hours of work.
- Excellent verbal and written communication skills and computer literacy are required.
- Perform well in a team approach.
- The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
- The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.
PAY RATE: $21.63 per hour
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health!
Liberty Resources is an Equal Opportunity Employer.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Care Navigator
Verify your degree supports specialty occupation
Care Navigator roles can be filed under social work or nursing SOC codes. Confirm your degree field directly maps to the job description before applying, since a mismatch is the most common RFE trigger for this title.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the Level I through Level IV wage for your specific SOC code and metropolitan area. Your offered salary must meet the certified LCA wage, and going in underprepared costs you leverage at the offer stage.
Target employers already filing LCAs for this role
Use Migrate Mate to filter for employers with verified H-1B LCA filing history specifically for care coordination and navigator roles, so you're applying to organizations that have already cleared the DOL compliance steps for this job.
Prioritize cap-exempt employers to skip the lottery
Nonprofit hospitals, federally qualified health centers, and university health systems are often cap-exempt, meaning your H-1B petition bypasses the annual 85,000-slot lottery entirely. Focus your search on these employer types to eliminate lottery risk.
Get your credentials evaluated before the offer stage
If your nursing or social work degree is from outside the U.S., obtain a credential evaluation from a NACES-member organization before your employer files the LCA. USCIS scrutinizes foreign degree equivalency for clinical roles, and delays here can push your start date past the October 1 cap date.
Clarify who covers premium processing in your offer
USCIS premium processing shortens adjudication to 15 business days. Confirm in writing whether your employer covers this fee, since Care Navigator roles often have urgent hiring timelines tied to patient caseload requirements that make standard processing risky.
H-1B Visa Care Navigator: Frequently Asked Questions
Does a Care Navigator role qualify as a specialty occupation for H-1B purposes?
Care Navigator qualifies as a specialty occupation when the position requires at least a bachelor's degree in a directly related field such as social work, public health, or nursing. Employers typically file under SOC code 21-1094 or 29-1141. If the job description accepts any bachelor's degree regardless of field, USCIS may issue an RFE challenging specialty occupation status, so the posting language matters.
Which types of employers sponsor H-1B visas for Care Navigator positions?
Large health systems, managed care organizations, insurance companies with care management divisions, and federally qualified health centers are the most consistent sponsors. Many of these employers are cap-exempt nonprofits or government-affiliated entities, which means your petition bypasses the H-1B lottery. You can find employers with verified LCA filing history for this role on Migrate Mate.
How does the H-1B prevailing wage requirement apply to Care Navigator roles?
Your employer must certify through the DOL that your offered salary meets the prevailing wage for the specific SOC code and work location listed on the LCA. Care Navigator roles are filed under different SOC codes depending on the clinical discipline, and the prevailing wage varies by level and metropolitan area. Use the OFLC Wage Search to check the applicable wage before you receive an offer.
Can I transfer my H-1B to a new Care Navigator employer without losing status?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file an H-1B transfer petition, as long as your prior status was maintained and you're moving to a role in the same or a related specialty occupation. Your new employer files a new I-129 and LCA. You don't need to wait for USCIS approval to begin work after the transfer petition is received.
What documentation should I prepare to support an H-1B petition for a Care Navigator role?
You'll need official transcripts showing a degree in a qualifying field, a credential evaluation if your degree is from outside the U.S., any relevant state licensure or certification such as an LSW, LCSW, or RN license, and employment verification letters from prior Care Navigator or case management roles. Your employer's attorney will also need a detailed job description that establishes the specialty occupation requirement for USCIS review.