H-1B Visa Cloud Operations Engineer Jobs
Cloud Operations Engineer roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in computer science, information systems, or a related field. Most sponsors file during the April cap season, but cap-exempt employers at universities and nonprofits hire year-round. Unlimited renewals are available as long as you hold a qualifying offer.
Find H-1B Visa Cloud Operations Engineer JobsOverview
Showing 5 of 286+ Cloud Operations Engineer jobs
See all 286+ Cloud Operations Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Cloud Operations Engineer roles.
Get Access To All JobsINTRODUCTION
MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system's alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.
At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Person on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This job posting is for the Third Shift, in which your working hours would be 11pm-8am ET.
We are looking to speak to candidates who are based in the United States for our remote or hybrid working models Monday to Friday for the first 3-6 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday-Sunday (preferred) or Saturday-Wednesday 11pm-8am ET work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
- Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs
- Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
REQUIREMENTS
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Knowledge of database operations and concepts
- Expertise with networking technologies like DNS, TCP/IP, etc.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Knowledgeable about a wide range of web and internet technologies
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
SPECIAL REQUIREMENTS
- Be a US Citizen
NICE TO HAVE
- MongoDB
- Splunk
- Kubernetes
BENEFITS INCLUDE
- Competitive salary, equity, pension and health insurance
- Regular performance, compensation and development reviews
- 20 weeks Maternity & Paternity leave to spend time with new arrivals
ABOUT MONGODB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273369056
INTRODUCTION
MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.
Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system's alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.
At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Person on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This job posting is for the Third Shift, in which your working hours would be 11pm-8am ET.
We are looking to speak to candidates who are based in the United States for our remote or hybrid working models Monday to Friday for the first 3-6 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday-Sunday (preferred) or Saturday-Wednesday 11pm-8am ET work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
- Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs
- Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
REQUIREMENTS
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Knowledge of database operations and concepts
- Expertise with networking technologies like DNS, TCP/IP, etc.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Knowledgeable about a wide range of web and internet technologies
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
SPECIAL REQUIREMENTS
- Be a US Citizen
NICE TO HAVE
- MongoDB
- Splunk
- Kubernetes
BENEFITS INCLUDE
- Competitive salary, equity, pension and health insurance
- Regular performance, compensation and development reviews
- 20 weeks Maternity & Paternity leave to spend time with new arrivals
ABOUT MONGODB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273369056
See all 286+ H-1B Visa Cloud Operations Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Cloud Operations Engineer Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Cloud Operations Engineer
Map your degree to SOC codes
Cloud Operations Engineer roles typically fall under SOC 15-1244 (Network and Computer Systems Administrators) or 15-1299. Confirm your degree field aligns with the posted SOC code before applying, since a mismatch is a common RFE trigger.
Benchmark wages using OFLC Wage Search
Pull the prevailing wage for your target metro area using OFLC Wage Search before negotiations start. Your offered salary must meet or exceed the DOL wage level for the SOC code and location, or USCIS will flag the LCA.
Target cap-exempt employers for faster timelines
Universities, nonprofit research institutions, and government-affiliated organizations are cap-exempt, meaning they can file your H-1B petition any time of year without waiting for the April lottery window.
Find H-1B sponsors on Migrate Mate
Search Cloud Operations Engineer roles on Migrate Mate to see employers with verified H-1B LCA filing history in this occupation. That filing history tells you which companies have actually sponsored the role, not just posted jobs.
Confirm cloud certification requirements early
Many employers list AWS, Azure, or GCP certifications as requirements on LCA filings, which can affect how USCIS evaluates specialty occupation. Ask HR whether certifications are listed as minimum requirements before your petition is drafted.
Use your 60-day grace period strategically
If you're laid off while on H-1B, you have a 60-day grace period to find a new sponsor and transfer your petition. Prioritize employers already set up to file H-1B transfers, since starting from scratch on a new I-129 takes longer.
H-1B Visa Cloud Operations Engineer: Frequently Asked Questions
Does a Cloud Operations Engineer role qualify as an H-1B specialty occupation?
Yes, provided the position requires at least a bachelor's degree in a directly related field such as computer science, information systems, or network engineering. If the job description accepts any bachelor's degree regardless of field, USCIS may issue an RFE questioning specialty occupation. Your employer should document the specific degree requirement in the LCA and support letter.
Which employers sponsor H-1B visas for Cloud Operations Engineers?
Cloud infrastructure teams at large technology firms, financial institutions, healthcare systems, and government contractors regularly sponsor H-1B visas for this role. Cap-exempt employers, including research universities and affiliated nonprofits, can file year-round outside the lottery. Browse Cloud Operations Engineer roles with verified H-1B filing history on Migrate Mate to identify active sponsors.
How does the H-1B lottery affect hiring timelines for this role?
Cap-subject employers must file during the April registration window for an October 1 start date, so a Cloud Operations Engineer offer accepted in January typically means a six-to-nine-month wait before you can start. Employers using cap-exempt status, or those transferring an existing H-1B from another sponsor, avoid the lottery entirely and can hire on a faster timeline.
What happens to my H-1B if my Cloud Operations Engineer role is reclassified or restructured?
A material change in job duties, location, or SOC classification requires your employer to file an amended I-129 petition before the change takes effect. Moving from one metro area to another is the most common trigger. If the amendment isn't filed in time, your status can fall out of compliance, so confirm the obligation with your employer's immigration team before any role change.
Can I use O*NET to verify that my job duties support an H-1B petition?
Yes. Reviewing the O*NET profile for the SOC code your employer is using gives you a benchmark for the tasks, knowledge areas, and education levels associated with the role. If your actual duties align with the O*NET description and the posted position requires a specific bachelor's degree, that strengthens the specialty occupation argument. Flag any significant gaps to your employer before the petition is filed.