H-1B Visa CRM Specialist Jobs
CRM Specialist roles sit squarely within H-1B visa specialty occupation territory, requiring a bachelor's degree in marketing, information systems, or a related field. Employers filing an H-1B for this role must certify a prevailing wage through the DOL, and many large CRM-heavy organizations have established sponsorship pipelines for platform-specialized candidates.
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We anticipate the application window for this opening will close on - 20 Nov 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM combines proven therapies with intelligent technology to support meaningful patient outcomes.
This field-based position supports the Albany/Upstate territory and requires residence within the assigned area. The role involves regular travel to hospitals, clinics, and customer accounts, with approximately 80% travel and frequent independent driving.
The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with physicians, hospital staff, customers, and field sales partners to support device implants, patient care, customer education, and territory objectives.
Primary Responsibilities
- Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
- Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
- Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
- Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.
- Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.
Required Qualifications
- High School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing.
- Valid driver's license, active auto insurance, and driving record that meets company standards.
- Ability to reside within the Ann Arbor, Michigan territory and travel approximately 80% to customer accounts.
Preferred Qualifications
- Bachelor's degree in nursing, life sciences, or biomedical engineering.
- 2+ years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic with cardiology knowledge.
- Working knowledge of medical terminology and the medical device industry.
- Experience with Microsoft applications and Salesforce.
- Ability to meet customer and hospital vendor credentialing requirements.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $72,000.00 - $90,000.00
The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with physicians, hospital staff, customers, and field sales partners to support device implants, patient care, customer education, and territory objectives.
Primary Responsibilities
- Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
- Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
- Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
- Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.
- Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.
Required Qualifications
- High School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing.
- Valid driver's license, active auto insurance, and driving record that meets company standards.
- Ability to reside within the Ann Arbor, Michigan territory and travel approximately 80% to customer accounts.
Preferred Qualifications
- Bachelor's degree in nursing, life sciences, or biomedical engineering.
- 2+ years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic with cardiology knowledge.
- Working knowledge of medical terminology and the medical device industry.
- Experience with Microsoft applications and Salesforce.
- Ability to meet customer and hospital vendor credentialing requirements.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a CRM Specialist
Map your degree to CRM specialty occupation
USCIS evaluates whether your degree field directly relates to CRM work. A degree in marketing, MIS, or computer science maps cleanly. A general business degree may require supplemental documentation showing coursework or experience tied specifically to CRM platforms.
Target employers with active LCA filing history
Search Migrate Mate to filter CRM Specialist roles by employers who have certified Labor Condition Applications for this occupation. Employers with recent LCA filings have an established H-1B process and are less likely to withdraw sponsorship mid-hire.
Check prevailing wage before negotiating your offer
Your employer must pay at least the DOL prevailing wage for your metro area and experience level. Run the OFLC Wage Search using SOC code 13-1161 before your offer conversation so you know the wage floor your employer is legally required to meet.
Verify your platform certifications strengthen the petition
Salesforce, HubSpot, or Microsoft Dynamics certifications aren't required, but they reinforce the specialty occupation argument in your I-129 petition by demonstrating technical depth beyond general sales or marketing work. Include them in your supporting documentation package.
Confirm the employer is E-Verify enrolled before accepting
All H-1B employers must participate in E-Verify. Ask your recruiter to confirm enrollment during the offer stage, not after. An employer that isn't enrolled can't legally file your H-1B petition, and discovering this late resets your entire job search timeline.
Request premium processing if your start date is firm
USCIS adjudicates premium processing I-129 petitions within 15 business days. If your employment start date aligns with the October 1 cap-subject start or a specific project timeline, ask your employer to file with premium processing to avoid status gaps.
H-1B Visa CRM Specialist: Frequently Asked Questions
Does a CRM Specialist role qualify as an H-1B specialty occupation?
Yes, provided the employer can demonstrate the position normally requires a bachelor's degree or higher in a specific field such as marketing, information systems, or computer science. Roles that involve platform configuration, data architecture, or marketing automation strategy are stronger candidates than general CRM administrator positions, which may face USCIS scrutiny if the degree requirement is vague.
Which industries sponsor H-1B visas most often for CRM Specialist roles?
Technology, financial services, healthcare systems, and enterprise software companies file the most H-1B LCAs for CRM-related occupations. These sectors rely on Salesforce, Microsoft Dynamics, or proprietary CRM platforms at scale, which creates demand for specialists with platform-specific expertise. You can browse CRM Specialist openings filtered by sponsoring employers on Migrate Mate.
How does the DOL prevailing wage requirement affect CRM Specialist sponsorship?
Before filing your H-1B petition, your employer must certify through a Labor Condition Application that they will pay at least the DOL prevailing wage for your job title, experience level, and work location. CRM Specialist wages vary significantly by metro area, so employers in lower-cost markets may face less burden than those hiring in San Francisco or New York. Use the OFLC Wage Search to look up the applicable wage tier before negotiating.
Can I switch CRM Specialist jobs while on H-1B without losing status?
Yes, H-1B portability under AC21 lets you start working for a new employer once they file a non-frivolous H-1B transfer petition, as long as your original petition has been approved and you've been in valid H-1B status for at least 180 days. You don't need to wait for the transfer petition to be approved before starting, but your new role must still qualify as a specialty occupation.
What documentation should I prepare to support my H-1B petition as a CRM Specialist?
Your employer's attorney will typically need your academic transcripts, degree certificates, and a detailed job description that ties CRM responsibilities to your degree field. Platform certifications from Salesforce, HubSpot, or Microsoft strengthen the specialty occupation argument. If your degree is from outside the U.S., a credential evaluation from a USCIS-accepted service is required to establish equivalency with a U.S. bachelor's degree.