H-1B Visa Customer Insights Analyst Jobs
Customer Insights Analyst roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree or higher in market research, statistics, business analytics, or a related field. Employers in retail, tech, finance, and consumer goods regularly file LCAs for this role. Use Migrate Mate to find verified H-1B visa sponsors hiring now.
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Get Access To All JobsINTRODUCTION
The Director Brand Insights role is a leadership position designed to support the customer & market information/insights needs of the US Rare Disease Business Unit and Brand Teams. This role is a member of the Business Analysis team, primarily supporting the relevant rare asset. The Director Brand Insights position is responsible for leading the primary market research, competitive intelligence, and business analytics for the relevant rare asset, with a particular focus on launch preparation. The Director, Brand Insights is expected to function as a player/coach and contribute to the design and implementation of actionable insights generation that influences business decisions that add value, address patient/customer needs, and that drive brand performance in the US. Additionally, the Director, Brand Insights is expected to develop and own the insight plan for the relevant asset while managing the related budget and resources to drive execution. The primary stakeholders for the Director, Brand Insights include the relevant asset brand team, Market Access Marketing, Field Enablement, Sales, Medical Affairs, Field Enablement, and Global. The position requires competency in primary research, business analytics, and performance management, as well as leadership and collaboration with marketing and sales partners.
BASIC QUALIFICATIONS
- Strong analytical skills and insights generation expertise.
- Demonstrated experience and expertise integrating primary and secondary data into synthesized information and insights.
- Strong people management, budget ownership, and coaching skills to drive insight plan, team, and enable optimal performance.
- Experience in rare or nano rare disease launches and/or management.
- Knowledge of and experience working with secondary data, including prescription data, patient-level data, sales data, and payer data.
- Ability to think creatively and innovatively in solving complex business problems and to apply solutions to drive actionable results.
- Exceptional interpersonal and communication skills.
- Proactively takes ownership of building internal relationships with colleagues and mastering cultural standards.
- Demonstrated ability to collaborate effectively with cross-functional partners and to influence decision making.
EDUCATION/EXPERIENCE
- Minimum of 10 years’ progressive experience in customer insights and analytics in the pharmaceutical industry or related profession. Rare disease experience is critical. Experience in immunology, neurology, nephrology, oncology a plus.
- Experience driving insights in both the launch and inline phase in the United States.
- Minimum of 3 years leading a team.
- Bachelor’s degree in business, Statistics, Economics, Life Sciences, Computer Science, or a related field.
COMPETENCIES
- Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
- Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
- Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
- Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
- Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
- Empowered Development - Play an active role in professional development as a business imperative.
COMPENSATION
- Minimum $186,489.00 - Maximum $278,875.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
APPLICATION DEADLINE
This will be posted for a minimum of 5 business days.
COMPANY BENEFITS
Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings;
Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we’ll notify you about future opportunities that align with your background.
DISCLAIMER
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com.
STATEMENT REGARDING JOB RECRUITING FRAUD SCAMS
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc., and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website.
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
INTRODUCTION
The Director Brand Insights role is a leadership position designed to support the customer & market information/insights needs of the US Rare Disease Business Unit and Brand Teams. This role is a member of the Business Analysis team, primarily supporting the relevant rare asset. The Director Brand Insights position is responsible for leading the primary market research, competitive intelligence, and business analytics for the relevant rare asset, with a particular focus on launch preparation. The Director, Brand Insights is expected to function as a player/coach and contribute to the design and implementation of actionable insights generation that influences business decisions that add value, address patient/customer needs, and that drive brand performance in the US. Additionally, the Director, Brand Insights is expected to develop and own the insight plan for the relevant asset while managing the related budget and resources to drive execution. The primary stakeholders for the Director, Brand Insights include the relevant asset brand team, Market Access Marketing, Field Enablement, Sales, Medical Affairs, Field Enablement, and Global. The position requires competency in primary research, business analytics, and performance management, as well as leadership and collaboration with marketing and sales partners.
BASIC QUALIFICATIONS
- Strong analytical skills and insights generation expertise.
- Demonstrated experience and expertise integrating primary and secondary data into synthesized information and insights.
- Strong people management, budget ownership, and coaching skills to drive insight plan, team, and enable optimal performance.
- Experience in rare or nano rare disease launches and/or management.
- Knowledge of and experience working with secondary data, including prescription data, patient-level data, sales data, and payer data.
- Ability to think creatively and innovatively in solving complex business problems and to apply solutions to drive actionable results.
- Exceptional interpersonal and communication skills.
- Proactively takes ownership of building internal relationships with colleagues and mastering cultural standards.
- Demonstrated ability to collaborate effectively with cross-functional partners and to influence decision making.
EDUCATION/EXPERIENCE
- Minimum of 10 years’ progressive experience in customer insights and analytics in the pharmaceutical industry or related profession. Rare disease experience is critical. Experience in immunology, neurology, nephrology, oncology a plus.
- Experience driving insights in both the launch and inline phase in the United States.
- Minimum of 3 years leading a team.
- Bachelor’s degree in business, Statistics, Economics, Life Sciences, Computer Science, or a related field.
COMPETENCIES
- Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
- Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
- Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
- Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
- Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
- Empowered Development - Play an active role in professional development as a business imperative.
COMPENSATION
- Minimum $186,489.00 - Maximum $278,875.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
APPLICATION DEADLINE
This will be posted for a minimum of 5 business days.
COMPANY BENEFITS
Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings;
Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we’ll notify you about future opportunities that align with your background.
DISCLAIMER
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting EEAccommodations@otsuka-us.com.
STATEMENT REGARDING JOB RECRUITING FRAUD SCAMS
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc., and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website.
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
See all 1,022+ H-1B Visa Customer Insights Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Customer Insights Analyst Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Insights Analyst
Verify your degree maps to the role
USCIS evaluates whether your degree field directly relates to customer insights work. A degree in statistics, marketing research, or data science creates a clean match. A general business degree may require a detailed credential evaluation to establish the specialty occupation connection.
Target employers with LCA filing history
Search DOL LCA disclosure data to confirm a company has sponsored Customer Insights Analyst or closely related SOC codes before. Employers with prior filings have HR processes already in place, which shortens your offer-to-petition timeline.
Use Migrate Mate to filter verified sponsors
Run a Customer Insights Analyst search on Migrate Mate to surface employers whose H-1B LCA filings match this role's SOC code. This cuts out companies that list the title but have no sponsorship track record.
Confirm the prevailing wage tier before negotiating
Look up your target metro area and SOC code in the OFLC Wage Search before salary discussions. Your employer's LCA must certify at least the prevailing wage for your location and experience level, so knowing the floor protects your offer.
Get your portfolio documentation H-1B ready
Compile work samples showing quantitative analysis, survey design, or consumer segmentation projects. USCIS RFEs for analyst roles often challenge specialty occupation status, and employer letters supported by your own project evidence strengthen the petition.
Clarify cap-exempt eligibility with your employer
If a university research center, nonprofit, or qualifying government research organization is hiring you, the role may be cap-exempt, bypassing the annual H-1B lottery. Confirm the employer's cap-exempt status with USCIS guidance before the registration window opens.
H-1B Visa Customer Insights Analyst: Frequently Asked Questions
Does a Customer Insights Analyst role qualify as a specialty occupation for H-1B purposes?
Yes, provided the position requires a bachelor's degree or higher in a directly related field such as market research, statistics, data science, or consumer psychology. Roles that accept any degree or list no specific field requirement can face USCIS challenges. Your employer's job description should specify the required field, not just the degree level.
Which industries sponsor H-1B visas most often for Customer Insights Analysts?
Retail and e-commerce companies, consumer packaged goods firms, financial services, and large tech platforms are consistent H-1B filers for this role. These industries run ongoing customer research functions that require specialized analytical skills. Use Migrate Mate to search by employer and confirm LCA filing history for Customer Insights or closely related analyst titles before applying.
How does the prevailing wage requirement affect Customer Insights Analyst H-1B filings?
Your employer must certify through the DOL LCA process that your offered salary meets or exceeds the prevailing wage for your metro area and experience level. The prevailing wage is tied to the specific SOC code and geography, so the same title can carry different wage floors in San Francisco versus Dallas. You can verify current wage levels using the OFLC Wage Search before negotiating.
Can I transfer my H-1B to a new employer if I switch Customer Insights Analyst roles?
Yes. Under H-1B portability rules, you can start working for a new employer once they file an H-1B transfer petition, without waiting for approval, as long as you've maintained valid status. The new employer files a fresh LCA for your specific role and location. You don't need to re-enter the lottery if you already hold an approved H-1B.
What SOC code is typically used for Customer Insights Analyst H-1B filings?
Most employers file under Market Research Analysts and Marketing Specialists, SOC 13-1161. Some filings appear under Management Analysts (13-1111) or Operations Research Analysts (15-2031) depending on how the role is structured. You can review the O*NET profile for SOC 13-1161 to confirm that the job duties your employer will describe align with the standard occupational definition USCIS expects.