H-1B Visa Enrollment Specialist Jobs
Enrollment Specialist roles sit at the intersection of client-facing communication and administrative compliance, making them a realistic H-1B visa target for candidates with degrees in education, business, or healthcare administration. Employers who sponsor H-1B for this title typically file LCAs under SOC code 13-1141 or 11-9033, and prevailing wage levels vary significantly by industry and region.
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ABOUT JOHN JAY COLLEGE
John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason, and an internationally recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent of students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.
The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor's and master's degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.
POSITION OVERVIEW
John Jay College's One-Stop: Jay Express Services is the College community's "one-stop" source to access essential, reliable, up-to-date information and perform integrated, multi-faceted transactions related to student enrollment, registration, financial aid, academic records, accounts, and billing functions. With services designed to simplify and improve the user experience, and through providing a professional, coordinated approach to doing business, enhanced by technology and a welcoming "can-do" spirit, Jay Express Services fosters a culture that supports and advances student success.
Reporting to the Assistant Director of the College's One Stop: Jay Express Services, and serving as key member of the department's Front Counter operations, this position will have responsibility for providing effective and efficient direct support and service to all students who visit One Stop: Jay Express Services, paying particularly close attention to providing the best level of customer service possible with each interaction. Additionally, on an as needed basis, this position will also be responsible for providing back-up support for functions associated with servicing the department's Call Center operations.
In addition to the duties as outlined above, additional duties and responsibilities associated with this position include, but are not limited to:
- Disseminating accurate and timely information regarding all John Jay College and CUNY policies and procedures
- Learning and building information technology skills in order to enhance work performance and service provision to students.
- Engaging in professional development activities and staying abreast of existing and changing institutional practices, policies and procedures related to admissions requirements, academic program offerings, financial aid, course changes, academic calendar (important dates/deadlines), tuition and fees schedules, payment and refund policies, college-wide initiatives, state and federal education mandates, and other student-related information.
- Collecting, reviewing, and processing all Non-Degree/Visiting Student and New York State Senior Auditor applications in a timely manner as well as liaisoning/communicating with and enrolling these students into their respective classes each semester/session (Fall/Winter/Spring/Summer).
- Assisting to maintain the One Stop: Jay Express Services, Non-Degree/Senior Auditor Program, and Summer & Winter Session websites and their associated webpages to ensure all are regularly updated.
- Assisting in the effort to regularly update the College's Readmission Application and process Readmission Applications received above 2.0/3.0 including assisting with the placement of advisement holds and credit limits for students who have a GPA below a 2.0/3.0.
- Assisting in the process of updating and processing of Major and Minor Applications as well as other student forms; responding to student emails and messages regarding such as required.
- Managing work-study and/or other part-time staff members as needed; approving time and leave requests, managing weekly schedules, and conducting performance reviews as necessary.
- Collecting, reviewing, and analyzing student service center data and making recommendations to improve productivity and efficiency.
- Assisting in statistical and research activities; collecting, compiling, and coding data for analysis and running related reports/queries.
- Assisting with compiling data for reports and for use in measuring department's assessment activities and/or meeting its key performance indicators related to number of in-person appointments, number of calls received, wait times, Zoom session participation, etc.
- Facilitating the development and execution of training materials and workshops.
- Training staff on College and Enrollment Management functions, policies and procedures, including but not limited to Admissions, Bursar, Financial Aid, Registrar, Student Conduct (Dean of Students), Testing & Evaluation, etc.
- Representing One Stop: Jay Express Services at meetings and by participating in College-wide activities and committees in order to facilitate cross departmental communication and take advantage of and advance training initiatives; serving on CUNY and campus-wide committees, as identified and assigned.
QUALIFICATIONS
Bachelor's Degree required.
1-2 years of related experience required, including knowledge of Registrar and Financial Aid functions, federal and state education-related rules and regulations, and use of CUNYFirst (Peoplesoft).
PREFERRED QUALIFICATIONS
- Previous experience working within a One-Stop setting.
- Ability to work evenings and weekends on a limited basis if/as needed.
- Ability to effectively work independently and/or as part of a team.
- Ability to interact with a diverse faculty, staff, and student population while professionally representing the College and One Stop: Jay Express Services to internal and external constituents.
- Possesses excellent interpersonal, organizational/time management, customer service, communication, and team-building skills.
- Practices proactive problem solving and can pay close attention to detail.
CUNY TITLE OVERVIEW
Supports student enrollment activities and processing.
- Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
- Conducts workshops on enrollment management services and processes
- Counsels students, staff and faculty on academic registration, admissions, testing, and related processing
- Manages student information databases and resolves issues with student records and transactions
- Ensures compliance with college, Federal, and New York State regulations and policies
- Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community
- May supervise clerical and/or part-time staff and coordinate work schedules
- Performs related duties as assigned.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
- Salary Range: $61,525 - $71,072
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
If you are viewing the job posting on John Jay College website or in CUNYFirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:
- Go to www.cuny.edu and click on "Employment"
- Click "Search job listing"
- Click on "More options to search for CUNY jobs"
- Search by Job Opening ID number 32941
- Click on the "Apply Now" and follow the instructions
- Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.
CLOSING DATE
The review of resumes will begin on November 20, 2026.
The posting closes on December 4, 2026.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32941
Location: John Jay College
Job Type: Full-Time
POSITION DETAILS
ABOUT JOHN JAY COLLEGE
John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason, and an internationally recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent of students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.
The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor's and master's degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.
POSITION OVERVIEW
John Jay College's One-Stop: Jay Express Services is the College community's "one-stop" source to access essential, reliable, up-to-date information and perform integrated, multi-faceted transactions related to student enrollment, registration, financial aid, academic records, accounts, and billing functions. With services designed to simplify and improve the user experience, and through providing a professional, coordinated approach to doing business, enhanced by technology and a welcoming "can-do" spirit, Jay Express Services fosters a culture that supports and advances student success.
Reporting to the Assistant Director of the College's One Stop: Jay Express Services, and serving as key member of the department's Front Counter operations, this position will have responsibility for providing effective and efficient direct support and service to all students who visit One Stop: Jay Express Services, paying particularly close attention to providing the best level of customer service possible with each interaction. Additionally, on an as needed basis, this position will also be responsible for providing back-up support for functions associated with servicing the department's Call Center operations.
In addition to the duties as outlined above, additional duties and responsibilities associated with this position include, but are not limited to:
- Disseminating accurate and timely information regarding all John Jay College and CUNY policies and procedures
- Learning and building information technology skills in order to enhance work performance and service provision to students.
- Engaging in professional development activities and staying abreast of existing and changing institutional practices, policies and procedures related to admissions requirements, academic program offerings, financial aid, course changes, academic calendar (important dates/deadlines), tuition and fees schedules, payment and refund policies, college-wide initiatives, state and federal education mandates, and other student-related information.
- Collecting, reviewing, and processing all Non-Degree/Visiting Student and New York State Senior Auditor applications in a timely manner as well as liaisoning/communicating with and enrolling these students into their respective classes each semester/session (Fall/Winter/Spring/Summer).
- Assisting to maintain the One Stop: Jay Express Services, Non-Degree/Senior Auditor Program, and Summer & Winter Session websites and their associated webpages to ensure all are regularly updated.
- Assisting in the effort to regularly update the College's Readmission Application and process Readmission Applications received above 2.0/3.0 including assisting with the placement of advisement holds and credit limits for students who have a GPA below a 2.0/3.0.
- Assisting in the process of updating and processing of Major and Minor Applications as well as other student forms; responding to student emails and messages regarding such as required.
- Managing work-study and/or other part-time staff members as needed; approving time and leave requests, managing weekly schedules, and conducting performance reviews as necessary.
- Collecting, reviewing, and analyzing student service center data and making recommendations to improve productivity and efficiency.
- Assisting in statistical and research activities; collecting, compiling, and coding data for analysis and running related reports/queries.
- Assisting with compiling data for reports and for use in measuring department's assessment activities and/or meeting its key performance indicators related to number of in-person appointments, number of calls received, wait times, Zoom session participation, etc.
- Facilitating the development and execution of training materials and workshops.
- Training staff on College and Enrollment Management functions, policies and procedures, including but not limited to Admissions, Bursar, Financial Aid, Registrar, Student Conduct (Dean of Students), Testing & Evaluation, etc.
- Representing One Stop: Jay Express Services at meetings and by participating in College-wide activities and committees in order to facilitate cross departmental communication and take advantage of and advance training initiatives; serving on CUNY and campus-wide committees, as identified and assigned.
QUALIFICATIONS
Bachelor's Degree required.
1-2 years of related experience required, including knowledge of Registrar and Financial Aid functions, federal and state education-related rules and regulations, and use of CUNYFirst (Peoplesoft).
PREFERRED QUALIFICATIONS
- Previous experience working within a One-Stop setting.
- Ability to work evenings and weekends on a limited basis if/as needed.
- Ability to effectively work independently and/or as part of a team.
- Ability to interact with a diverse faculty, staff, and student population while professionally representing the College and One Stop: Jay Express Services to internal and external constituents.
- Possesses excellent interpersonal, organizational/time management, customer service, communication, and team-building skills.
- Practices proactive problem solving and can pay close attention to detail.
CUNY TITLE OVERVIEW
Supports student enrollment activities and processing.
- Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
- Conducts workshops on enrollment management services and processes
- Counsels students, staff and faculty on academic registration, admissions, testing, and related processing
- Manages student information databases and resolves issues with student records and transactions
- Ensures compliance with college, Federal, and New York State regulations and policies
- Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community
- May supervise clerical and/or part-time staff and coordinate work schedules
- Performs related duties as assigned.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
- Salary Range: $61,525 - $71,072
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
If you are viewing the job posting on John Jay College website or in CUNYFirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:
- Go to www.cuny.edu and click on "Employment"
- Click "Search job listing"
- Click on "More options to search for CUNY jobs"
- Search by Job Opening ID number 32941
- Click on the "Apply Now" and follow the instructions
- Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.
CLOSING DATE
The review of resumes will begin on November 20, 2026.
The posting closes on December 4, 2026.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32941
Location: John Jay College
Job Type: Full-Time
See all 150+ H-1B Visa Enrollment Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Enrollment Specialist Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Enrollment Specialist
Verify your degree field matches the role
H-1B specialty occupation requires your bachelor's degree to relate directly to the Enrollment Specialist duties. Degrees in education administration, business, or healthcare management typically satisfy this. A mismatch between your major and the role's core functions triggers USCIS RFEs.
Search LCA filings by SOC code
Enrollment Specialist roles are filed under multiple SOC codes depending on the industry. Use the OFLC Wage Search to filter LCA disclosures by occupation code and confirm which employers have sponsored this title in your target sector before applying.
Target industries with consistent H-1B filing history
Higher education institutions, healthcare networks, and large insurance carriers sponsor Enrollment Specialists more reliably than smaller nonprofits. Use Migrate Mate to filter Enrollment Specialist openings by employers with verified H-1B LCA filing history in your field.
Request the LCA wage level before accepting an offer
DOL assigns your H-1B a wage level one through four. Level one positions for Enrollment Specialists at larger institutions can draw USCIS scrutiny if your responsibilities are complex. Ask your employer which wage level they intend to certify before signing.
Confirm E-Verify enrollment if you need STEM OPT bridge
If you're extending OPT while waiting for an H-1B cap slot, your employer must be E-Verify enrolled to authorize STEM OPT. Enrollment Specialist roles at non-E-Verify employers can leave you without valid work authorization during the gap between OPT expiration and H-1B start.
Document enrollment metrics for specialty occupation evidence
USCIS evaluates whether Enrollment Specialist duties are complex enough to require a degree. Maintain records of enrollment volume, systems you manage, and cross-departmental processes you own. This documentation supports your employer's specialty occupation argument in the I-129 petition.
H-1B Visa Enrollment Specialist: Frequently Asked Questions
Does an Enrollment Specialist role qualify as a specialty occupation for H-1B?
It depends on how the employer defines the role. USCIS requires that a bachelor's degree in a specific field be a standard requirement for the position. Enrollment Specialists at universities, healthcare systems, or insurance companies whose duties involve compliance, data systems, or regulatory filings tend to qualify more consistently than generalist enrollment roles at smaller organizations.
Which industries sponsor H-1B visas for Enrollment Specialist positions?
Higher education, healthcare administration, and employee benefits administration are the most active H-1B sponsors for this title. Universities sponsoring international students often hire Enrollment Specialists internally and have established immigration support processes. You can browse Enrollment Specialist openings filtered by H-1B filing history on Migrate Mate.
What SOC code is typically used for Enrollment Specialist H-1B filings?
Employers most commonly file under SOC 13-1141 (Compensation, Benefits, and Job Analysis Specialists) or 11-9033 (Education Administrators) depending on the industry. The SOC code affects your prevailing wage determination, so confirm which code your employer intends to use before your LCA is filed with DOL.
Can I switch to a new employer's H-1B sponsorship while working as an Enrollment Specialist?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file an I-129 petition on your behalf, provided your current H-1B was lawfully approved and you haven't fallen out of status. The new employer must file before your current petition expires to maintain continuous work authorization.
What documentation helps an Enrollment Specialist employer build a strong H-1B petition?
The employer needs to demonstrate that the role normally requires a degree in a directly related field. Useful evidence includes internal job posting language specifying degree requirements, organizational charts showing the role's complexity, description of any specialized software or compliance frameworks the position manages, and the O*NET occupational profile supporting degree-level entry requirements.