H-1B Visa Partner Success Manager Jobs
Partner Success Manager roles sit at the intersection of relationship management and technical fluency, which puts them squarely within H-1B visa specialty occupation territory. Most employers filing LCAs for this title classify it under business operations or management occupations, requiring at least a bachelor's degree in a directly related field.
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DESCRIPTION
We are seeking a Senior Partner Success Manager to lead and scale eero’s most strategic internet service provider (ISP) partnerships. This role encompasses technical business development and customer success with full ownership of partner outcomes—from onboarding and deployment through long-term growth and expansion.
You will operate with a partner development mindset, owning performance across eero hardware sales and recurring software services adoption. You’ll shape partner strategy, forecast demand, and drive expansion while ensuring strong execution across the full partner lifecycle.
Partner Success Management is part of the Operations team at eero, and this role partners closely with Sales, Product, Engineering, Legal, and Manufacturing Operations.
This position requires regular travel to meet with partners on-site (~20%).
Key job responsibilities
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Own Partner Performance and Growth: Lead a portfolio of large and mid-sized ISP partners, with full accountability for business performance, adoption, and expansion. Develop and execute multi-year partnership strategies aligned to partner goals and eero priorities.
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Drive Commercial and Go-To-Market Initiatives: Identify and execute growth opportunities across pricing, packaging, and go-to-market. This includes supporting marketing and sales efforts with ISP partners, shaping joint campaigns, and implementing non-standard agreements to meet partner needs.
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Lead Onboarding, Launches, and Lifecycle Management: Own the full partner lifecycle from onboarding through scaled deployment. That includes ensuring fast, high-quality launches, driving early adoption, and maintaining momentum post-launch. You’ll coordinate closely with supply chain and operations to align demand planning, inventory, and rollout timelines.
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Act as a Trusted Advisor to Partner Leadership: Build deep relationships with partner executives and decision-makers. Influence partner roadmaps and customer experience strategies. Represent eero in high-visibility engagements including QBRs and executive reviews.
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Steer Product Strategy: Translate partner needs into clear product requirements and strategic inputs for Product and Engineering teams. Advocate for roadmap prioritization that unlocks scaled partner value. Bring market insights back to eero to inform broader strategy.
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Lead Complex, Cross-Functional Projects: Orchestrate cross-functional teams (Product, Engineering, Sales, Ops, Legal, Finance) to deliver against partner commitments. This includes managing large-scale deployments, negotiating tradeoffs, and removing blockers to keep programs on track.
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Operate with Data and Rigor: Define success metrics and track performance across partner programs. Strong financial acumen is critical—you’ll model scenarios, evaluate tradeoffs, and ensure programs deliver against revenue and margin goals.
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Scale What Works: Build repeatable frameworks, playbooks, and processes. Identify opportunities to automate and standardize partner workflows.
BASIC QUALIFICATIONS
- 5+ years of professional or military experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience with sales CRM tools such as Salesforce or similar software
PREFERRED QUALIFICATIONS
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 158,100.00 - 213,800.00 USD annually
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Partner Success Manager
Verify your degree aligns with the role
USCIS requires your bachelor's degree field to directly relate to partner success or business operations. A degree in marketing, business administration, or communications typically satisfies this. A degree in an unrelated field can trigger an RFE, so confirm the match before applying.
Search LCA filings by occupation code
Partner Success Manager roles often file under SOC code 11-2021 or 13-1161 depending on the employer. Use Migrate Mate to filter H-1B employers by occupation code and see which companies have active LCA filing history for this title.
Target SaaS companies with established CS teams
Enterprise SaaS employers with dedicated customer success or partnerships departments file H-1B petitions for this role most consistently. Companies with 500-plus employees and active partner ecosystems are more likely to have existing immigration infrastructure and internal counsel.
Confirm prevailing wage tier before negotiating
Your offer must meet the DOL prevailing wage for your work location. Use the OFLC Wage Search to check Level I through Level IV wage bands for your SOC code before you enter compensation discussions, so you're not surprised during LCA filing.
Ask about cap-exempt employer status early
Some employers, including nonprofits affiliated with universities or research institutions, are exempt from the H-1B cap and lottery. If you're targeted by a recruiting team from one of these organizations, confirm their cap-exempt status with USCIS before factoring the lottery into your timeline.
Document client-facing outcomes quantitatively
Partner success roles can attract specialty occupation scrutiny because the work sometimes resembles general account management. Build a portfolio of measurable outcomes tied to technical integrations, API adoption, or platform enablement to demonstrate the specialized nature of your responsibilities.
H-1B Visa Partner Success Manager: Frequently Asked Questions
Does a Partner Success Manager role qualify as an H-1B specialty occupation?
Yes, when the role requires a bachelor's degree in a specific field such as business, communications, or a related technical discipline. USCIS evaluates whether the position normally requires at least a bachelor's in a directly related field. Roles focused on technical integrations, enterprise platform management, or SaaS partner ecosystems typically clear this threshold. Generic account management framing without degree requirements can invite scrutiny.
Which employers typically sponsor H-1B visas for Partner Success Manager positions?
Enterprise SaaS companies, cloud platform vendors, and marketplace businesses with formal partner programs are the most consistent H-1B sponsors for this title. Browse Partner Success Manager roles with verified H-1B filing history on Migrate Mate to identify employers who have already demonstrated willingness to sponsor. Companies with large partner ecosystems tend to have dedicated immigration support teams.
What happens to my H-1B status if I get promoted from Partner Success Manager to a director-level role?
A promotion that changes your job duties substantially or shifts your SOC code requires an amended H-1B petition filed with USCIS before the role change takes effect. Your employer's immigration counsel should evaluate whether the new title remains within the same occupational category. A material change without an amended petition can create a status violation, so confirm the requirement with your employer before accepting the promotion.
How does the H-1B lottery affect timelines for Partner Success Manager job offers?
USCIS opens H-1B registration each March, and selection results typically come in April. If selected, your employer files the full petition by June for an October 1 start date. That gap can span six months or longer from offer to work authorization. Cap-exempt employers, including qualifying nonprofits and research institutions, avoid this timeline entirely and can file year-round.
Can I use O*NET to understand how USCIS classifies my Partner Success Manager role?
O*NET provides occupational profiles that immigration attorneys and USCIS officers reference when evaluating specialty occupation status. Your role may map to Business Operations Specialists or Sales Managers depending on how duties are framed. Reviewing the O*NET profile for your closest matching SOC code helps you understand the degree requirements USCIS expects and how your employer should document the position in the H-1B petition.