H-1B Visa Patient Services Manager Jobs
Patient Services Manager roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in healthcare administration, business, or a related field. Large health systems, hospital networks, and outpatient clinic operators file regularly. No lottery exemption applies, so timing your job search around the April filing window matters.
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Get Access To All JobsINTRODUCTION
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
SUMMARY
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
Responsibilities
- Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active.
- Determines correct insurance filing order, if multiple insurance coverages are effective for that service.
- Explains policies including all regulatory and financial consent forms; secures all required signatures.
- May confirm physician and prescription orders ensuring accuracy.
- Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.
- May schedule walk-in appointments for services offered.
- Collects patient out-of-pocket responsibility per collection guidelines.
- Provides patient estimates as requested.
- Prepares and balances a daily deposit of all payment collections.
- May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.
- Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner.
- May guide the patient to appropriate destination for services.
- Obtains pre-certification and authorization.
COMPETENCIES
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, ORGANIZATION SKILLS, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
EDUCATION AND CERTIFICATION REQUIREMENTS
High School Diploma or Equivalent (Required)
ADDITIONAL JOB INFORMATION
Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively.
Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred.
Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include:
1. obtain specialty authorizations
2. authorization denial and peer to peer process
3. scheduling of patient appointments and procedures
4. handle all incoming calls and physician and hospital back line
5. obtain and confirm referrals.
In the Hospital, additional responsibilities include:
1. Upon validation of patient identity, place identification band on patient
2. obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting
3. obtain authorizations for walk-in appointments
4. determine when financial assistance is needed.
In Memorial Primary Care, additional responsibilities include:
1. MIH-MPC program patient referral, payment collection and eligibility scheduling
2. process referral work-ques and same day access requests
3. work with Patient Access Center on real time patient requests
4. address prescription refill requests, patient advice requests through MyChart, and provider scheduling template.
For the Physician Practices (MPG, MPC and UCC): Must be willing to travel to other locations based on the needs of the business. Mileage reimbursement is provided.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Bending and Stooping = 60%
- Climbing = 0%
- Keyboard Entry = 100%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 60%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
- Lifting or Carrying 25 - 75 lbs Non-Patient = 40%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 80%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 80%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 0%
- Seeing - Far = 80%
- Seeing - Near = 80%
- Bio hazardous Waste = 60%
- Biological Hazards - Respiratory = 60%
- Biological Hazards - Skin or Ingestion = 60%
- Blood and/or Bodily Fluids = 60%
- Communicable Diseases and/or Pathogens = 60%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 60%
- Hazardous Chemicals = 60%
- Hazardous Medication = 60%
- Latex = 60%
- Computer Monitor = 100%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 60%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 40%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 40%
SHIFT
Days
DISCLAIMER:
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email MemorialTalent@mhs.net.
INTRODUCTION
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
SUMMARY
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
Responsibilities
- Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active.
- Determines correct insurance filing order, if multiple insurance coverages are effective for that service.
- Explains policies including all regulatory and financial consent forms; secures all required signatures.
- May confirm physician and prescription orders ensuring accuracy.
- Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.
- May schedule walk-in appointments for services offered.
- Collects patient out-of-pocket responsibility per collection guidelines.
- Provides patient estimates as requested.
- Prepares and balances a daily deposit of all payment collections.
- May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.
- Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner.
- May guide the patient to appropriate destination for services.
- Obtains pre-certification and authorization.
COMPETENCIES
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, ORGANIZATION SKILLS, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
EDUCATION AND CERTIFICATION REQUIREMENTS
High School Diploma or Equivalent (Required)
ADDITIONAL JOB INFORMATION
Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively.
Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred.
Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include:
1. obtain specialty authorizations
2. authorization denial and peer to peer process
3. scheduling of patient appointments and procedures
4. handle all incoming calls and physician and hospital back line
5. obtain and confirm referrals.
In the Hospital, additional responsibilities include:
1. Upon validation of patient identity, place identification band on patient
2. obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting
3. obtain authorizations for walk-in appointments
4. determine when financial assistance is needed.
In Memorial Primary Care, additional responsibilities include:
1. MIH-MPC program patient referral, payment collection and eligibility scheduling
2. process referral work-ques and same day access requests
3. work with Patient Access Center on real time patient requests
4. address prescription refill requests, patient advice requests through MyChart, and provider scheduling template.
For the Physician Practices (MPG, MPC and UCC): Must be willing to travel to other locations based on the needs of the business. Mileage reimbursement is provided.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Bending and Stooping = 60%
- Climbing = 0%
- Keyboard Entry = 100%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 60%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
- Lifting or Carrying 25 - 75 lbs Non-Patient = 40%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 80%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 80%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 0%
- Seeing - Far = 80%
- Seeing - Near = 80%
- Bio hazardous Waste = 60%
- Biological Hazards - Respiratory = 60%
- Biological Hazards - Skin or Ingestion = 60%
- Blood and/or Bodily Fluids = 60%
- Communicable Diseases and/or Pathogens = 60%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 60%
- Hazardous Chemicals = 60%
- Hazardous Medication = 60%
- Latex = 60%
- Computer Monitor = 100%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 60%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 40%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 40%
SHIFT
Days
DISCLAIMER:
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email MemorialTalent@mhs.net.
See all 1,058+ H-1B Visa Patient Services Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Patient Services Manager Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Patient Services Manager
Verify your degree aligns with the role
H-1B specialty occupation requires your degree field to directly relate to Patient Services Manager duties. A business administration or healthcare management degree is the clearest fit. A degree in an unrelated field increases RFE risk, so document the connection explicitly.
Target health systems with LCA filing history
Use Migrate Mate to filter Patient Services Manager roles by employers with verified H-1B Labor Condition Application filings. Health systems filing LCAs for this occupation code have already cleared DOL prevailing-wage certification, which shortens your time from offer to petition.
Check prevailing wage before accepting an offer
Run your job title and work location through the OFLC Wage Search before negotiating. Your offered salary must meet the DOL prevailing wage for Patient Services Managers in that metro area. Offers below the threshold require employer adjustment before USCIS will approve the petition.
Confirm the employer files before cap registration
H-1B cap registration opens in March for an October 1 start date. Confirm your prospective employer has an immigration counsel or HR process ready to register by the deadline. Health systems with existing H-1B programs are more likely to meet this timeline than smaller outpatient practices filing for the first time.
Request premium processing if your start date is fixed
If your offer letter specifies a start date tied to a budget cycle or department opening, ask your employer to file with USCIS premium processing. Standard adjudication can run several months, and Patient Services Manager roles with defined onboarding timelines rarely have flexibility to wait.
Document supervisory scope in your job description
USCIS scrutinizes managerial roles to confirm specialty occupation status. Your employer's job description should explicitly tie Patient Services Manager duties to healthcare policy, compliance, or operations requiring a specialized degree, not just staff supervision. A vague description is one of the most common RFE triggers for this title.
H-1B Visa Patient Services Manager: Frequently Asked Questions
Does a Patient Services Manager role qualify as an H-1B specialty occupation?
Yes, when the position requires a bachelor's degree or higher in healthcare administration, business administration, or a directly related field. The employer must demonstrate that the role's core duties, such as compliance oversight, patient access operations, or clinical coordination, require specialized degree-level knowledge. Roles where any bachelor's degree satisfies the requirement regardless of field are more vulnerable to USCIS challenge.
Which types of employers sponsor H-1B visas for Patient Services Manager positions?
Large hospital networks, academic medical centers, multi-site outpatient clinic operators, and integrated health systems file the most H-1B petitions for management roles in patient services. Smaller private practices or single-location clinics sponsor less frequently because the administrative overhead of H-1B filing is harder to absorb. You can browse employers with active filing history for this role on Migrate Mate.
How does the DOL prevailing wage requirement affect Patient Services Manager offers?
Your employer must pay at least the DOL prevailing wage for Patient Services Managers in the specific metropolitan area where you'll work. Wage levels vary significantly by location, and the employer certifies this on the Labor Condition Application before USCIS ever sees the petition. If your offer falls below the prevailing wage, the employer must increase it before filing, or the LCA will not be certified.
Can a Patient Services Manager on OPT transition to H-1B with the same employer?
Yes. If you're currently employed under OPT and your employer wants to keep you, they file an H-1B cap-subject petition during the March registration window for an October 1 start date. Your OPT cap-gap protection covers continued employment after your OPT expires if the petition is filed before your EAD end date. Confirm your employer's willingness to sponsor before your OPT authorization runs out.
Does the O*NET classification for Patient Services Manager support H-1B eligibility?
The O*NET profile for Medical and Health Services Managers, which covers Patient Services Manager roles, lists a typical entry requirement of a bachelor's degree or higher, which aligns with USCIS specialty occupation criteria. Employers and immigration attorneys often reference O*NET job zone classifications in H-1B petitions to establish that degree-level knowledge is the industry norm for this occupation.