H-1B Visa Patient Services Manager Jobs
Patient Services Manager roles qualify for H-1B sponsorship when the position requires a bachelor's degree in healthcare administration, business, or a related field. Large health systems, hospital networks, and outpatient clinic operators file regularly. No lottery exemption applies, so timing your job search around the April filing window matters.
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Get Access To All JobsINTRODUCTION
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
Key Responsibilities:
- Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
- Maintains and supports client satisfaction at a level that ensures account retention
- Administers required client/customer surveys and responds in a timely and effective manner
- Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
- Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
- Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
- Ensures compliance with all regulatory agencies (CMS, JCAHO)
- Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
- Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
- Works closely with on-site management team to reach operational goals
- Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
- Participates in all PE Department learning sessions including monthly educational webinars
- Provides recognition for employee when programs are implemented with success
- Prepares and implements development and training plans for patient satisfaction success
- Composes patient satisfaction reports as needed to management
BASIC QUALIFICATIONS
- HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
- 2-3 years in-servicing experience in customer service training
- 3-4 years experience in service-oriented operations
- Excellent organizational skills and ability to multi-task essential
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Exhibits initiative, responsibility, flexibility and leadership
- Possesses a thorough knowledge of contract administration and office procedures
- Fiscal and budgetary skills
PREFERRED QUALIFICATIONS
- Hospitality and healthcare experience preferred
- Good coaching and on the job training skills required
COMPENSATION
- Salary: $60,000-$70,000
BENEFITS
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
EQUAL OPPORTUNITY EMPLOYER
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1489119
INTRODUCTION
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
Key Responsibilities:
- Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
- Maintains and supports client satisfaction at a level that ensures account retention
- Administers required client/customer surveys and responds in a timely and effective manner
- Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
- Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
- Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
- Ensures compliance with all regulatory agencies (CMS, JCAHO)
- Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
- Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
- Works closely with on-site management team to reach operational goals
- Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
- Participates in all PE Department learning sessions including monthly educational webinars
- Provides recognition for employee when programs are implemented with success
- Prepares and implements development and training plans for patient satisfaction success
- Composes patient satisfaction reports as needed to management
BASIC QUALIFICATIONS
- HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
- 2-3 years in-servicing experience in customer service training
- 3-4 years experience in service-oriented operations
- Excellent organizational skills and ability to multi-task essential
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Exhibits initiative, responsibility, flexibility and leadership
- Possesses a thorough knowledge of contract administration and office procedures
- Fiscal and budgetary skills
PREFERRED QUALIFICATIONS
- Hospitality and healthcare experience preferred
- Good coaching and on the job training skills required
COMPENSATION
- Salary: $60,000-$70,000
BENEFITS
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
EQUAL OPPORTUNITY EMPLOYER
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1489119
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Patient Services Manager
Verify your degree aligns with the role
H-1B specialty occupation requires your degree field to directly relate to Patient Services Manager duties. A business administration or healthcare management degree is the clearest fit. A degree in an unrelated field increases RFE risk, so document the connection explicitly.
Target health systems with LCA filing history
Use Migrate Mate to filter Patient Services Manager roles by employers with verified H-1B Labor Condition Application filings. Health systems filing LCAs for this occupation code have already cleared DOL prevailing-wage certification, which shortens your time from offer to petition.
Check prevailing wage before accepting an offer
Run your job title and work location through the OFLC Wage Search before negotiating. Your offered salary must meet the DOL prevailing wage for Patient Services Managers in that metro area. Offers below the threshold require employer adjustment before USCIS will approve the petition.
Confirm the employer files before cap registration
H-1B cap registration opens in March for an October 1 start date. Confirm your prospective employer has an immigration counsel or HR process ready to register by the deadline. Health systems with existing H-1B programs are more likely to meet this timeline than smaller outpatient practices filing for the first time.
Request premium processing if your start date is fixed
If your offer letter specifies a start date tied to a budget cycle or department opening, ask your employer to file with USCIS premium processing. Standard adjudication can run several months, and Patient Services Manager roles with defined onboarding timelines rarely have flexibility to wait.
Document supervisory scope in your job description
USCIS scrutinizes managerial roles to confirm specialty occupation status. Your employer's job description should explicitly tie Patient Services Manager duties to healthcare policy, compliance, or operations requiring a specialized degree, not just staff supervision. A vague description is one of the most common RFE triggers for this title.
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Find Patient Services Manager JobsPatient Services Manager H-1B Visa: Frequently Asked Questions
Does a Patient Services Manager role qualify as an H-1B specialty occupation?
Yes, when the position requires a bachelor's degree or higher in healthcare administration, business administration, or a directly related field. The employer must demonstrate that the role's core duties, such as compliance oversight, patient access operations, or clinical coordination, require specialized degree-level knowledge. Roles where any bachelor's degree satisfies the requirement regardless of field are more vulnerable to USCIS challenge.
Which types of employers sponsor H-1B visas for Patient Services Manager positions?
Large hospital networks, academic medical centers, multi-site outpatient clinic operators, and integrated health systems file the most H-1B petitions for management roles in patient services. Smaller private practices or single-location clinics sponsor less frequently because the administrative overhead of H-1B filing is harder to absorb. You can browse employers with active filing history for this role on Migrate Mate.
How does the DOL prevailing wage requirement affect Patient Services Manager offers?
Your employer must pay at least the DOL prevailing wage for Patient Services Managers in the specific metropolitan area where you'll work. Wage levels vary significantly by location, and the employer certifies this on the Labor Condition Application before USCIS ever sees the petition. If your offer falls below the prevailing wage, the employer must increase it before filing, or the LCA will not be certified.
Can a Patient Services Manager on OPT transition to H-1B with the same employer?
Yes. If you're currently employed under OPT and your employer wants to keep you, they file an H-1B cap-subject petition during the March registration window for an October 1 start date. Your OPT cap-gap protection covers continued employment after your OPT expires if the petition is filed before your EAD end date. Confirm your employer's willingness to sponsor before your OPT authorization runs out.
Does the O*NET classification for Patient Services Manager support H-1B eligibility?
The O*NET profile for Medical and Health Services Managers, which covers Patient Services Manager roles, lists a typical entry requirement of a bachelor's degree or higher, which aligns with USCIS specialty occupation criteria. Employers and immigration attorneys often reference O*NET job zone classifications in H-1B petitions to establish that degree-level knowledge is the industry norm for this occupation.
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